Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 04/01/2010 | 38301 | ||
| Tl- the contact owns a 2007 ford focus. the contact noticed the driver floor area, and rear driver area floor board wet. the vehicle was taken to the dealer advised the floor board will need to be replace, but didn't locate were the failure initiated that caused the floor board to be wet. the vehicle wasn't repaired. the failure mileage was 38,301 and the current mileage was 46,543. li | |||
| STRUCTURE - BODY | |||
| 02/05/2013 | 70100 | ||
| Driver side front and rear door locks will not work with remote, with the key, or manually from the inside. passenger side door locks work as they should. anyone can gain entry to the vehicle at any time. a rear passenger, especially child, would be at great risk. this is not an uncommon issue with this and previous years of the focus. i was told over the phone by a ford technician that this is an electrical issue, but other complaints show necessary replacement of latch and lock assembly. | |||
| 12/26/2012 | 90000 | ||
| 12-26-2012 i was on route 77 in akron,ohio when i slid on ice and snow, my car started spinning and an suv going north and my car crashed. i spun into the left lane where a cadillac suv was driving north and he hit the driverside front side of my vehicle. my car may be totalled. front driverside headlight is gone, transmission was pushed back and hood of car is bent. my airbag did not go off. i was taken to the hospital after hitting my head on the driver side window, and i strained my neck. my question is why did my airbags not go off?? | |||
| 12/18/2012 | 107000 | ||
| My 2007 ford focus rear passanger door lock will not lock. this is a real safety issue because i have children who can pull on the door and open it while i am driving down the road. i can not even child lock it. in addition, on tuesday night i was robbed of all my christmas presents that were in the trunk of my car because the door will not lock and someone accessed my car through the rear door and popped the trunk. they also stole my usps rain gear and important paperwork i had in my car ( i am a union representative). there is several complaints about this issue and we should not wait until a child dies from falling out on the freeway to recall these vehicles. | |||
| 07/19/2012 | 89000 | ||
| Tl- the contact owns a 2007 ford focus. the contact stated that the rear driver's side door latch was inoperable. the door was being held closed by the rear driver's side seat belt. the contact took the vehicle to the dealer and was told that the latch for the door was frozen and would need replacing. the vehicle was not repaired. the failure and the current mileage was 89,000. kmj | |||
| 07/19/2012 | 89000 | ||
| Tl- the contact owns a 2007 ford focus. the contact stated that rear drive side door latch does not lock. the contact stated that the door is held closed by the rear driver side seat belt. the contact took the vehicle to the dealer and was told the latch for the door was frozen. the dealer stated the entire would need to be replaced. the failure mileage and current mileages were 89,000.rl | |||
| 06/06/2011 | |||
| Tl-the contact owns a 2007 ford focus. the contact stated that the air bag light illuminated on the instrument panel. the vehicle was taken to the dealer and the contact was informed that the clock spring needed to be replaced because the air bag may not deploy in the event of a crash. the contact also stated that the door latch for the front driver | |||
| 06/06/2011 | |||
| Tl- the contact owns a 2007 ford focus. the contact stated that the air bag light illuminated on the instrument panel. the vehicle was taken to the dealer and the contact was told the clock spring needed to be replaced because the air bag may not deploy in an accident. the contact also stated that the door latch for the front driver side door broke and the contact can not get out of the driver side door. the vin was not available. the current mileage was 64,000.rl | |||
| 05/30/2011 | 59712 | ||
| One of the rear doors will not lock. the dealership informed us the motor needed replaced. this was shocking news since the car has relatively low mileage compared to this type of needed repair. | |||
| 05/25/2011 | 62000 | ||
| Tl-the contact owns a 2007 ford focus. while driving approximately 40 mph, the rear passenger side door released opened without intent. the contact maneuvered to the side of the road and attempted to close the door; however the door failed to remain in a secured position. the vehicle passenger manually held the door to prevent the opening when in motion. the contact stated the failure was related to the plastic door latch. the vehicle had not been diagnosed or repaired. the manufacturer and dealer were notified and they were unable to provide assistance. the approximate failure mileage was 62,000. js | |||
| 07/21/2008 | 6523 | 1 | 08/16/2007 |
| Tl*the contact owns a 2007 ford focus. the contact stated that the air bag light illuminated and remained lit on the instrument panel, which indicated that the air bag would not deploy. the cruise control does not disengage properly. in addition, the driver side door does not unlock properly or on a consistent basis. the current mileage was 14,000 and failure mileage was 6,523.update 09/10/08 *cw doors do not lock properly. updated 09/16/08. *jb | |||
| STRUCTURE - BODY - DOOR | |||
| 05/01/2012 | 85000 | 1 | |
| 3 of 4 doors have now broken on my 2007 focus, due to the same problem as what was recalled on the 05 model -- the doors will not latch and/or lock. the door mechanism is the same for 2000-07, so i'm not sure why 07 was not recalled as well. i paid the dealer over $1000 to fix the front driver and back passenger doors in 5/12, and now in 7/12, the back driver door is doing the same thing -- when you go to shut it, it just pops back open, as the latch does not catch. i had to drive home from my baby shower last night with the rear doors tethered to eachother to keep the door from flapping open while i drove down the road. i have spoken with the service manager at the dealership, as well as ford corporate, and have basically been told it's not their problem and i am on my own to pay for the repair, because my car is too old (just 5 years from mfg date) and has too high mileage (not that the doors have anything to do with mileage) for ford to take any responsibility for what is clearly an issue of cheap, faulty parts and poor workmanship. this problem is all over the internet, and is clearly not isolated to my vehicle. ford should be ashamed of the fact that they have ignored this problem, which could cause serious injury to it's customers (just imagine if the latch had stopped working while i was doing 70 mph down the highway!), and neither i nor anyone in my family will ever buy another ford! *tr | |||