Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
09/25/201232000
 Tl - the contact owns a 2007 ford focus. the contact stated that while sitting at a traffic stop, the vehicle accelerated independently and without warning. the vehicle was taken to the dealer but the failure was unable to be replicated. the contact mentioned that the vehicle was taken to the dealer on several occasions for the same failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 32,000 and the current mileage was 37,000. kmj
09/25/201232000
 Tl - the contact owns a 2007 ford focus. the contact stated that while at a stop sign, the vehicle accelerated independently without warning. the vehicle was taken to a dealer but the failure was unable to be replicated. the contact mentioned the vehicle was taken to the dealer on several occasions for the same failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 32,000 and the current mileage was 37,000. dr
12/09/200935000
 Tl-the contact owns a 2007 ford focus. the contact was driving approximately 40 mph and depressed the accelerator pedal however, the vehicle would not respond until after several attempts. the vehicle was taken to an authorized dealer where the throttle body was replaced. the failure recurred four times and the throttle body was replaced each time. the manufacturer was notified of the most recent failure. the approximate failure mileage was 35,000. kmj
12/09/200935000
 Tl-the contact owns a 2007 ford focus. the contact was driving approximately 40 mph and the accelerator pedal failed to depress upon engaging until after repeated attempts. the vehicle was taken to an authorized dealer four times for the similar defect and the throttle body was replaced each time. the manufacturer was notified of the problem. the approximate failure mileage was 35,000. js
09/07/201164000
 When slowing down (coasting or breaking) the accelerator hangs. it will hold at a constant rpm (between 2500 and 4000, different each time) i have to put the car in neutral and depress the throttle all the way several times. i checked the throttle cable and there is still tension on it so it is not mechanical between the pedal and the throttle body. almost seems like a neutral sensor.
06/15/201128998
 This has happened many times (20+) where i slow down to stop and it accelerates almost causing an accident. i have to throw it into neutural and hit the gas peddle a few times to bring it back down to idle and once i couldn't get it back down so i had to shut the engine off and restart the car. i took it to the ford dealer and they couldn't find anything wrong. this is a serious flaw and real scary when it happens!! i've seen other complaints with the exact same issue too!
03/12/201155000
 Tl- the contact owns a 2007 ford focus. the contact stated that the vehicle would accelerate abnormally and without warning. the contact would depress the brake pedal but the vehicle refused to stop. the contact then turned the vehicle off while the vehicle was still in motion. the contact turned the vehicle back on and the vehicle began to perform as normal. a local mechanic was unable to diagnose the failure. the manufacturer was notified of the failure, but denied any assistance with repairs to the vehicle. the dealer was not contacted. the failure mileage was 55,000 and the current mileage was 60,601. kmj
03/12/201155000
 Tl- the contact owns a 2007 ford focus. the contact stated that the vehicle would accelerate without notice. the contact depressed the brake pedal, but the vehicle refused to stop. the contact then turned the vehicle off, while the vehicle was still driving. the contact turned the vehicle back on and the vehicle began to perform normally. a local mechanic was unable to diagnose the failure. the manufacturer was notified, but denied any assistance with repair to the failure. the dealer was not contacted. the failure mileage was 55,000 and the current mileage was 60,601. nw
11/15/201183335
 Tl* the contact owns a 2007 ford focus. the contact stated that while driving 60 mph, she attempted to apply pressure to the accelerator pedal but the pedal would not respond. the contact was able to successfully operate the accelerator pedal after applying heavy pressure. the failure had since recurred on an intermittent basis. the vehicle was taken to an authorized dealer and the contact was informed that this was a known failure. the failure was not diagnosed or repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 83,335.
11/15/201183335
 Tl-the contact owns a 2007 ford focus. the contact stated that while driving 60 mph, she attempted to apply pressure to the accelerator pedal but the pedal would not respond. the contact was able to successfully operate the accelerator pedal after applying heavy pressure. the failure had since recurred on an intermittent basis. the vehicle was taken to an authorized dealer and the contact was informed that this was a known failure. the failure was not diagnosed or repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 83,335. kmj
11/15/201183335
 Tl-the contact owns a 2007 ford focus. the contact stated that while driving 60 mph, she attempted to apply pressure to the accelerator pedal, but the pedal would not depress. the contact was able to successfully operate the accelerator pedal after applying heavy pressure. the failure had since recurred on an intermittent basis. the vehicle was taken to an authorized dealer and the contact was informed that this was a known failure. the failure was not diagnosed or repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 83,335. sm.
09/04/201135000
 Premature and uneven wearing on original tires (parelli) accident due failure to control and/or stop the vehicle before hitting another car. over 6,000 dollars in damage to my vehicle and whip lash.
02/14/201126600
 Tl-the contact owns a 2007 ford focus. the contact stated when you come to a stop sign and the brake was being depressed the engine rpm increased excessively. the vehicle was taken to the dealer who ran a diagnostic test and reprogrammed the pcm to the latest calaboration and then road test the vehicle. the vehicle was found to test drive good without any problems. the contact stated after retrieving the vehicle from the dealer and then stop at the light the engine rpm increased excessively again. the dealer was contacted who stated they have no idea why the vehicle fails again. the manufacturer was contacted who offered no assistance. the failure mileage was 26,600....mw
09/01/201090000
 Tl- the contact owns a 2007 ford focus. while driving approximately 5 mph the accelerator peddle would stick and the vehicle would not respond when pressure was applied to the brake. the failure occurred intermittently and has occurred several times and with more frequency. the vehicle was taken to the dealer where the technician stated the accelerator peddle needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 90,000. ds
04/21/200960000
 Tl*the contact owns a 2007 ford focus. while starting the vehicle, it accelerated to 60 mph and the brakes failed to stop the vehicle. the dealer stated that the engine detects the pressure on the accelerator and automatically accelerates to 60 mph. the dealer is currently replacing the valve to correct the problem and stated that this is a common occurrence in this year, make and model vehicle. the failure and current mileages were 60,000.
12/20/200730651
 I have two problems with design flaws in my 2007 ford focus sse: (1) .because of where the door lock is located, just above the door handles (front driver and passenger sides) all the doors will lock at times and you don't realize it when you open, get out, then close the door. most often in situations where you have left the motor running with the key now locked inside. this happens because of coming in contact with this lock with your fingers or hand while opening the door with the handle. this has occurred on several occasions despite now knowing what causes the problem. this is a complete nuisance and dangerous if children would happen to be left in the car with the engine running and the doors locked and no second key on hand. (2). the second problem i have with the automobile is i have experienced the audi effect where the car accelerates on occasion when braking. this i also ascribe to a design flaw: the brake pedal and gas pedal are placed too close together and at a relative close height to one another. after taking the defensive position, in a potential braking situation, if you have to depress the brake quickly and hard, the car accelerates. this takes you completely by suprise and it takes time to respond. i have been driving the same way for 45 years, with many vehicles, and this is the first time i have experienced this problem. luckily the car sat most of the winter because of the problem i described previously and no one had this experience on snow covered or icy roads. i brought this up at the end of april in a visit to the dealer and was told to file a complaint by service manager steve lovalvo. i want to bring both of these defects to your attention because i feel that i have leased a lemon that has problems that cannot be serviced by the dealership and presents potential problems for many other drivers also. *tr
07/21/20086523108/16/2007
 Tl*the contact owns a 2007 ford focus. the contact stated that the air bag light illuminated and remained lit on the instrument panel, which indicated that the air bag would not deploy. the cruise control does not disengage properly. in addition, the driver side door does not unlock properly or on a consistent basis. the current mileage was 14,000 and failure mileage was 6,523.update 09/10/08 *cw doors do not lock properly. updated 09/16/08. *jb
04/17/2007204/14/2007
 2007 ford focus with unexpected acceleration issues. consumer states that her vehicle revved up and surged almost hitting a guard, and then a second time almost went into the woods. *kb *tr
12/28/200636502512/15/2006
 Unintended acceleration, from december 1 date 5.2006 thru current date. *tr
07/05/20071
 The problem has occured about 10 times. the vehicle loses speed but the tachometer rpms increased. the speed will drop to 5 mph and then increase up to maybe 20 mph and then drop back down. it won't go over 20 mph. the condition laste d for a couple of minutes. either the conditions corrected its self or i had to stop the car and restart it. when it first happened the dealer indicated that it was related to the traction control which was struck on. the dealer now said that there were no error codes on the computer, so the only thing to do was wait for the car to break down. since i lost speed in traffic i felt that thiswas a safety issue.*ak