Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 12/10/2010 | 34000 | ||
| I have a 2007 ford focus,my windshield started with a small crack coming from the fire wall area,below the dashboard. over a few days it have grown in size,and another crack has started about two inches from where the first crack started.neither crack is from impact with a foreign object. | |||
| 08/16/2010 | 31000 | ||
| Tl-the contact owns a 2007 ford focus. while the unoccupied vehicle was parked, the rear passenger side window glass exploded with an extremely loud noise. the vehicle sustained no impact or force. the contact stated the window glass shattered throughout the interior and exterior of the vehicle. the vehicle had not been repaired at this time. the failure mileage was 31,000. js | |||
| 05/11/2009 | 30000 | ||
| Tl*the contact owns a 2007 ford focus. the contact stated that the a/c heat knob broke. the vehicle was taken to an authorized dealership where the knob was repaired. however, the knob broke again. the vehicle had not been repaired at the time of the complaint. the vin was unavailable when the complaint was filed. the failure mileage was approximately 30,000. the current mileage was approximately 60,000. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 05/01/2007 | 200 | 30 | 05/01/2007 |
| Tl*the contact owns a 2007 ford focus. the contact stated that the defroster would not remove the dew from the window while the air conditioner was activated. the defroster would only remove the dew when the heater was activated. the dealer has not inspected the vehicle. the current mileage was 6,527 and failure mileage was 200. | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 11/23/2007 | 692 | 5 | 10/29/2007 |
| Tl*the contact owns a 2007 ford focus. the contact stated that there was a windshield defect because it was not intact. the sealant was placed on the roof of the vehicle, which contributed to the faulty windshield. she also stated that there was an alignment issue that caused the vehicle to steer to the left while driving 70 mph. the vehicle mats were steamed by the dealer and never dried. as a result, the windows were frosted inside the passenger compartment. the contact found rust in the dashboard components and the fuse box. the current mileage was 897 and failure mileage was 692. | |||
| VISIBILITY - WINDSHIELD | |||
| 08/26/2008 | 32000 | 1 | 08/25/2008 |
| Tl*the contact owns a 2007 ford focus. the vehicle has goodyear tires, size p19560r15 (na). the contact stated that the tires had a slow leak, which forced her to place air in them every week or two weeks. she stated that the dealer sold her a defective vehicle due to the tires and cup holder. the dealer stated that all of the tires were good and contained no failures. in addition, there was a crack on the windshield when the vehicle was purchased. the tire line was unknown. the failure mileage was 32,000 and current mileage was 36,000. updated 2/23/09 *cn updated 02/25/09. *jb | |||
| 11/23/2007 | 692 | 5 | 10/29/2007 |
| Tl*the contact owns a 2007 ford focus. the contact stated that there was a windshield defect because it was not intact. the sealant was placed on the roof of the vehicle, which contributed to the faulty windshield. she also stated that there was an alignment issue that caused the vehicle to steer to the left while driving 70 mph. the vehicle mats were steamed by the dealer and never dried. as a result, the windows were frosted inside the passenger compartment. the contact found rust in the dashboard components and the fuse box. the current mileage was 897 and failure mileage was 692. | |||
| 04/28/2007 | 200 | 1 | 04/28/2007 |
| Tl*the contact owns a 2007 ford focus. the contact stated that there is a grey, blackish color reflecting through the vehicle's windshield. as a result, he can not see the air bag, speedometer, the vents, and a hump figure. he stated that the failure prevents him from seeing the vehicles in front of him and is similar to looking through a screen door. the contact noticed the failure the next day after the vehicle was purchased on april 28, 2007. ford stated that there is no return policy even though the vehicle is brand new. the current and failure mileages were 200. updated 05/21/07 *tr | |||
| VISIBILITY/WIPER | |||
| 12/27/2012 | 38460 | 1 | |
| Dashboard and running lights going out. replaced blown fuse and then fuse blows again. opening and closing the hatchback the lights came on and then off again and the replaced fuse was blown. located a bundle of wires within a rubber hose that runs from the interior roof headline outer rim of the vehicle across to the interior top of the hatchback. we pulled down this rubber protector to find to our complete amazement that the bundle of wires that run to the hatchback brake light and the hatchback windshield wiper was broken and burnt. thought that there was a possible loose connection that just needed to be snapped back together, but only to find a bundle of broken and burnt wires wrapped tightly together, plus there was no black wiring tape around the wires for extra protection. just the wires tightly bound together. little to none flexibility for the bending or movement for these wires. these wires are located in an area where there would be movement due to opening and closing the hatchback. contacted the local dealership and spoke with the service manager. he stated that the wire bundle have been made short in some vehicles. our concern:potential fire hazard and still maybe until fixed; concern are for other individuals who may own this type of vehicle that may be transporting passengers (to include children in car seats) in the back seat (which there is no back side passenger doors) that could have a difficult time exiting this vehicle should it go on fire due to these bundle of wires possibly catching on fire and igniting the interior roof headliner of the vehicle. we have not taken our vehicle into the dealership as we are waiting on a response from ford motor company. additionally, the dealership stated that we would have to pay a portion to repair (what we believe to be a faulty design and defect) to correct this problem. pictures available. *tr ## vin failed ## | |||
| 12/27/2012 | 38460 | ||
| Dashboard and running lights going out. replaced blown fuse and then fuse blows again. opening and closing the hatchback the lights came on and then off again and the replaced fuse was blown. located a bundle of wires within a rubber hose that runs from the interior roof headline outer rim of the vehicle across to the interior top of the hatchback. we pulled down this rubber protector to find to our complete amazement that the bundle of wires that run to the hatchback brake light and the hatchback windshield wiper was broken and burnt. thought that there was a possible loose connection that just needed to be snapped back together, but only to find a bundle of broken and burnt wires wrapped tightly together, plus there was no black wiring tape around the wires for extra protection. just the wires tightly bound together. little to none flexibility for the bending or movement for these wires. these wires are located in an area where there would be movement due to opening and closing the hatchback. contacted the local dealership and spoke with the service manager. he stated that the wire bundle have been made short in some vehicles. our concern:potential fire hazard and still maybe until fixed; concern are for other individuals who may own this type of vehicle that may be transporting passengers (to include children in car seats) in the back seat (which there is no back side passenger doors) that could have a difficult time exiting this vehicle should it go on fire due to these bundle of wires possibly catching on fire and igniting the interior roof headliner of the vehicle. we have not taken our vehicle into the dealership as we are waiting on a response from ford motor company. additionally, the dealership stated that we would have to pay a portion to repair (what we believe to be a faulty design and defect) to correct this problem. pictures available. ## vin failed ## | |||