Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/07/2013 | 79000 | ||
| On third set of tires rated for 75k to 80k because of manufacture defect. car is in shop having another front & rear wheel alignment done after purchasing new tires again. shop says they recommend installing after market cambers that will hopefully help the defect in design at a cost to me for $510.00. i've gone on-line and this is a common problem and safety issue. the tires wear out regardless of the length of warranty usually within 6k to 30k miles. the tires wear out on the inside causing cupping even with reguar tire rotations every 6k miles. i spoke with ford and they refuse to acknowledge that their is a problem. the on-line forums regarding this issue other ford owners have stated they also contacted ford and was told the same thing. | |||
| 12/01/2011 | 28000 | ||
| Tl-the contact owns a 2008 ford focus. the contact stated that the vehicle jerked violently while driving over bumps at various speeds. the vehicle would also emit loud noises when the failure occurred. the vehicle was taken to the dealer, who diagnosed that the front stabilizers needed to be replaced. the manufacturer was made aware of the failure and offered no assistance. the manufacturer stated that the failure was not a safety hazard. the vehicle was not repaired. the failure mileage was 28,000 and the current mileage was 31,000. sm. | |||
| 12/01/2011 | 28000 | ||
| Tl - the contact owns a 2008 ford focus. the contact stated that while driving at various speeds whenever going over a bump the entire front end of the vehicle start jerking violently and making a loud sound. the vehicle was taken to the dealer who diagnosed that the front stabilizers needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since they believe it was not a safety hazard. the vehicle was not repaired. the failure mileage was 28,000 and the current mileage was 31,000. pm | |||
| 04/01/2011 | |||
| Ford dealer had fixed front wheel bearings under warranty, but will not fix rear wheel bearings under warranty. car makes a roaring noise while driving. i think the rear parts on the car have been recalled, but the dealer wants to charge me $490 to fix. also i paid $25 from the ford dealer for wipers that keep scraping the windshield and give me poor visibility. | |||
| 09/16/2009 | 20000 | ||
| Having problems with tires cupping. had it realigned around 20,000 miles because ford only covers wheel alignment up to 12,000 miles. i purchased new tires around 35,000 miles, had it realigned again around 36,000 miles. i took the car in to costco where i bought the new bridgestone tires for tire rotation and they said the tires were cupping !! same problem, alignment dont help. after researching on the internet, i see many people have this same problem with the ford focus. | |||
| 10/07/2009 | 32000 | ||
| My tires will not last over 1000 to 2000 miles without starting to whine from cuffing on the edges. ford did not provide any camber asjustment in front or back and the car wears out tires very quickly. i have a little over 61,000 miles on my 2008 and am on my fifth set of tires. i have added replacement arms to the rear for camber adjustment and camber plates to the front. dealer at first told me to rotate my tires more often and then admitted that the focus model has a problem with eating tires. contacted ford to no avail. | |||
| 05/22/2009 | 30000 | 1 | |
| Tires wear uneven on 2008 ford focus which is a safety hazard especially in bad weather. so far 2 sets of tires have been worn out and when going down the road i am being bounced all around. they have no solution to the problem. *tr | |||
| SUSPENSION - REAR | |||
| 05/02/2011 | 4 | 07/01/2008 | |
| 2008 ford focus. consumer states vehicle should be replaced or a generous trade allowance be offered due to problems with rear tire wear and suspension *tgw the consumer stated the rear tires were wearing unevenly and excessively. the vehicle was taken to the dealer and they claimed the problem was fixed. however, the tires had to be replaced three times. the consumer stated the problem has returned again. ford refused to purchase the vehicle back from the consumer. *jb | |||
| 06/15/2008 | 8000 | ||
| Tl- the contact owns 2008 ford focus. the contact has had to replace the rear tires of the vehicle on five different occasions. the contact took his vehicle to the dealer for maintenance and they informed the contact the the alligment in the rear of the vehicle failed. the vehicle has not been repaired. the failure milage was 8,000.ds | |||
| 02/14/2010 | 36000 | 3 | |
| I have a 2008 ford focus, i have replace the tires on it 3 times already due to wear there is only 37,000 miles on my car. i have been given the run around from the ford dealer there is a serious issue with the suspension on these cars and its goning to cause serious accident or even death when these cars start to fail expecially at highway speeds. i am on my fourth set of tires and they will soon need to be replaced. i am also hearing a squeaking noise coming from the right rear wheel well. i believe it is also the suspension. *tr | |||