Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
SI-2001010/01/200710032234Ford: some multiples vehicles replacements may require revised as built data. the new level sjb service part introduced between 10/07 and 02/08 will require entry of as built data. *pe02/24/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
01/22/2013212023
 The right rear door is locked shut and cannot be opened. this is not the result of any accident or occurance. the door cannot be opened from the inside or the outside or with the key or remote operator. if anyone is trapped inside the vehicle or if ingress is needed in an emergency, this door is inoperable. there is a mechanical or electrical failure which makes the door unusable.
01/27/201030000
 Manual door latches on 4-door, key entry. use of key to gain entry on both front doors began a gradual failure. had to work the key, apply pressure to the doors, etc, until both locks failed to open with key. twice had put children in the car, accidentally locked doors, then unable to open doors with keys. ford says it isn't covered by warranty, althought the problems first started appearing when the car was only 2 years old. for the past 2 years, had to leave the vehicle unlocked. eventually had an auto body man disassmble the doors, lube the lathes, and the work again, althought they are starting to work intermittently again. new latches are $120 to $160 each if you can find them.
11/21/2012
 After arriving at destination, went to open door, it would not open, unlock would not work. door is locked and unable to unlock and exit out. needed to crawl over to drivers door to exit vehicle.
10/27/201215191
 Factory pirelli tires tread depth after only 15191 miles on new 2008 ford focus ses---2 tires @ 2/32 and 2 tires @ 3/32. dealer and pirelli won't accept responsibility. (car driven in local small town). not happy!
08/02/201060000
 I own a 2008 ford focus. in 2010 my car would jerk badly when i would press on the breaks. i took it in to ford and they said the problem was my transmission. luckily i still had warranty and they gave me a new one. when i got my car back from the repair shop i still noticed some jerkness to it and told them. i was told to keep driving it and it would go away, it never did. 6 mo.later i notice the car getting worse. the gas pedal is hesitant and the gears hesitate to shift. especially when i drive uphill and turn a corner. it also takes a long time to go up to speed. i took it for service again and they said nothing was wrong with it. note: they did not test drive my car. how can a doctor diagnose a patient if he doesn't give him a check up? i was very dissappointed and they had the nerve to charge me $200. if i have a new transmission why is this happening? i service my car on time and have it well kept. it's now 2012 no one can tell me what's wrong with my car. i've had spark plugs, fuel filter, engine oil change, air filter changed and new transmission and the problem still exists. i am very dissappointed in ford.
06/01/2008
 I bought my car in april 2008 by june the doors were hard to open. at that time i lubricate them, that seem to help for a short time. then the back doors would not close opening as i was driving. my car was still under warranty.i went to meredith ford in plymouth nh. i was told it was cosmetic and they did'n work because i lived on a dirt road.which i did not.i told them some one was going to fall out of my car i was told by the service manager i better have good insurance.i still have a rope holding by back doors closed.and i was never treated so badly before in my life.
07/01/201160000
 My car has had issues with the doors for quite awhile. its always been annoying, but its never really seemed like such a big deal to me. today, hot summer day, i went shopping with my boyfriend, he said i'm going to go get your car i will be back, as 30 minutes pass he is finally back to tell me that my door will not unlock. the key would not unluck the door. i have had problems with the back doors just being stuck on lock for days at a time but it always eventually fixes itself, which is why i have never reported it before. but today i had to pay 30 dollars for a locksmith to come out and unlock my door. i am not very happy because i am a poor college kid who could really use that money on something else. as i research this online i see more than enough complaints about the very same thing happening to people with the same car that i have. it could have been very dangerous if for some reason there was a kid in the car that we could not get out. it infuriates me that no one will do anything about this. i think it is only fair that this problem be investigated and if necessary the cars be on recall to get fixed for free. thank you.
07/12/201260000
 The front drivers side and rear passenger side doors cannot be opened from outside the car. the rear handle seems to pull normally but the mechanism does not work. the door can be opened from inside the car. the front driver side door handle pulls out loosely. when i tried to open the door 3 days ago something broke inside the door. the door can be opened from inside the car. the rear driver's side window mechanism failed right after i bought the car. the motor will go down but the window will not. i can pull it down by putting one hand on either side of the glass (after operating the button that would normally open the window) the window can be closed using the button.
01/04/201274100
 Right rear passenger door locked. cannot be opened. cannot be unlocked electronically nor manually.
11/23/2011
 The back driver's door will not open. door is unlocked but cannot be opened from the inside or outside of the car
09/14/201136750
 Bought my 2008 ford focus march 14, 2009 with 15,000 miles as a fleet return. at 36,000 miles the hankook optimo h725 original equipment tires are worn out and need to be replaced. just average driving on the tires. these tires are supposed to have a 80,000 mile treadlife guarantee. hankook's warranty does not apply to original equipment tires. to say i am disappointed and perturbed by the poor performance of these tires is an understatement - didn't even make it to the half way point of their treadlife.
04/08/201129000
 Counting this set of tires this is third set, original, set bought from dealership were i purchased car and then goodyear tires. each set lasted around 20,000 miles. always back passenger side wears completely slick. they had to replace front tie rod on one side at around 50,000 using my extended warranty because they wouln't listen to me. they also told me there were no recalls. i had mine rotated and balanced also when i was suppose to. i now have 77,000 original miles on my vehicle and warranty will soon be out. bought my car new in 2008.