Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/17/2010 | 25000 | ||
| Tl - the contact owns a 2009 ford focus. the contact stated that the passenger side door was unable to be unlocked when using the key fob or when attempting to manually unlock the door. the failure recurred intermittently and affected each door in the vehicle. the vehicle was taken to the dealer for diagnostic testing where the technician advised that the door lock actuator needed to be replaced. the vehicle was taken to the dealer on several occasions. the manufacturer was made aware of the issue but did not offer any assistance. the vehicle was not repaired. the approximate failure mileage was 25,000 and current mileage was 55,000. kmj | |||
| 11/17/2010 | 25000 | ||
| Tl - the contact owns a 2009 ford focus. the contact stated that the passenger side door was unable to be unlocked when using the key fob or when attempting to manually unlock the door. the contact mentioned the failure recurred intermittently on all different doors. the vehicle was taken to the dealer for a diagnostic testing. the technician stated the door lock actuators needed to be replaced. the vehicle was taken to the dealer for the same failure on several occasions. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the approximate failure 25,000 and current mileage was 55,000. dr | |||
| 01/09/2013 | 122000 | ||
| Gas peddle wants to stick. | |||
| 09/24/2012 | 42500 | 1 | |
| (complaint #2) difficulty in inserting and removing key from ignition. repositioning steering wheel sometimes locks and unlocks ignition keyhole allowing for key insertion and key removal. complaint #1 submitted as a separate complaint and wanted to include 1st complaint with the 2nd one - turning vehicle key to start position glides rather than clicks to each position. ignition key feels and sounds like ignition tumblers are stripped. delay between start and vehicle engine actually starting when key glides to start position. this delay is a sign that vehicle will not start due to faulty ignition part. *tr | |||
| 09/24/2012 | 42500 | 1 | |
| (complaint #1) turning vehicle key to start position glides rather than clicks to each position. ignition key feels and sounds like ignition tumblers are stripped. delay between start and vehicle engine actually starting when key glides to start position. this delay is a sign that vehicle will not start due to faulty ignition part. complaint #2 is being submitted as a separate complaint and wanted to include 2nd complaint with the 1st one - difficulty in inserting and removing key from ignition. repositioning steering wheel sometimes locks and unlocks ignition keyhole allowing for key insertion and key removal. *tr | |||
| 09/24/2012 | 42500 | 1 | |
| (complaint #2) difficulty in inserting and removing key from ignition. repositioning steering wheel sometimes locks and unlocks ignition keyhole allowing for key insertion and key removal. complaint #1 submitted as a separate complaint and wanted to include 1st complaint with the 2nd one - turning vehicle key to start position glides rather than clicks to each position. ignition key feels and sounds like ignition tumblers are stripped. delay between start and vehicle engine actually starting when key glides to start position. this delay is a sign that vehicle will not start due to faulty ignition part. *tr | |||
| 09/24/2012 | 42500 | 1 | |
| (complaint #1) turning vehicle key to start position glides rather than clicks to each position. ignition key feels and sounds like ignition tumblers are stripped. delay between start and vehicle engine actually starting when key glides to start position. this delay is a sign that vehicle will not start due to faulty ignition part. complaint #2 is being submitted as a separate complaint and wanted to include 2nd complaint with the 1st one - difficulty in inserting and removing key from ignition. repositioning steering wheel sometimes locks and unlocks ignition keyhole allowing for key insertion and key removal. *tr | |||
| 09/24/2012 | 42500 | ||
| (complaint #2) difficulty in inserting and removing key from ignition. repositioning steering wheel sometimes locks and unlocks ignition keyhole allowing for key insertion and key removal. complaint #1 submitted as a separate complaint and wanted to include 1st complaint with the 2nd one - turning vehicle key to start position glides rather than clicks to each position. ignition key feels and sounds like ignition tumblers are stripped. delay between start and vehicle engine actually starting when key glides to start position. this delay is a sign that vehicle will not start due to faulty ignition part. | |||
| 09/24/2012 | 42500 | ||
| (complaint #1) turning vehicle key to start position glides rather than clicks to each position. ignition key feels and sounds like ignition tumblers are stripped. delay between start and vehicle engine actually starting when key glides to start position. this delay is a sign that vehicle will not start due to faulty ignition part. complaint #2 is being submitted as a separate complaint and wanted to include 2nd complaint with the 1st one - difficulty in inserting and removing key from ignition. repositioning steering wheel sometimes locks and unlocks ignition keyhole allowing for key insertion and key removal. | |||
| 06/15/2012 | 20028 | ||
| Tl* the contact owns a 2009 ford focus. the contact stated that the key could not be inserted into the ignition. after trying a couple of times, the key was finally able to be inserted into the ignition to start the vehicle. the vehicle was taken to the dealer where the dealer advised that they had to replace the ignition switch module. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 20,028 and the current mileage was 21,500. | |||
| 06/15/2012 | 20028 | ||
| Tl- the contact owns a 2009 ford focus. the contact stated that the key could not be inserted into the ignition. after trying a couple of times, the key was finally able to be inserted into the ignition to start the vehicle. the vehicle was taken to the dealer where the dealer advised that they had to replace the ignition switch module. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 20,028 and the current mileage was 21,500. kmj | |||
| 06/15/2012 | 20028 | ||
| Tl- the contact owns a 2009 ford focus. the contact stated when he tried to place the key in the ignition the key would not in to the ignition. after trying a couple of times the key was able to go in to the ignition and start the vehicle. the vehicle was taken to the dealer. the dealer stated the they had to replace ignition switch module. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 20,028 and the current mileage was 21,500.jp | |||
| 09/01/2011 | 39253 | ||
| I was driving my ford focus on the highway, running approx. 55 mph. all at once a wrench light came on in my car, and my car decelerated to approx. 10 mph. i pulled it off of the road shut the car off and restarted it, and the car ran fine the rest of the way home. since then it has happened multiple times, without warning. i took the car to my ford dealer shortly after the first occurance, and was told that since the wrench light wasnt on they couldnt tell me what the problem was. yesterday, the car did it again, but this time the engine light came on and stayed on. i took it to advance to have the code read, and was told it coded out a (tac) throttle actuator control failure. i have several friends that also drive focus' and they all tell me that theirs is doing the same thing. i was wondering if you could get ford to recall this problem. i have also researched on the internet and found that they are also having this issue with the mustang, f-150, and f-250 to name a few. thanks for your help. | |||