Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 09/09/2010 | 22050 | ||
| I was involved in an accident in which i was rear ended by a vehicle traveling 45 mph which in turn caused me to slam into the vehicle in front of me. as a result of the accident, the drivers seat i was sitting on was bent and moved back. the air bag device under the seat was detached and damaged as a result of the accident. the accident was severe enough it should have deployed when i hit the car in front of me. when i questioned the dealership they stated it is normal for this to happen to the seat and for airbags not to deploy. | |||
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||
| 01/01/1901 | 1 | ||
| 2009 ford focus headrest mis- alignment problem. *nj the consumer stated on trips longer than 30 minutes, the consumer experienced pain in her shoulders from having her head bent forward and having no support on her upper back when she tried to sit straight up. when the consumer turned her head quickly, she hit her head on the headrest, and the passenger side headrest obstructed her vision. the dealer suggested that the consumer turn the headrest around to alleviate the problem, but she discovered that could not be done on her vehicle. *jb | |||