Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| TB-21399 | 07/01/2010 | 10034585 | Ford: premature front/rear tire wear and/or vehicle drift on wet or snow covered roads. if performing an alignment, record all align-ment angles prior to any adjustments, and enter in warranty claim if applicable. *pe | 12/08/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 08/02/2012 | 28000 | 1 | |
| I purchased a ford focus 2009 a yr ago from the kia dealer ship in rapid city sd. the car had about 18,000 miles on the car. it was in excellent shape. i have had the car just over a yr and it has 28,000 miles on it. i was traveling to aberdeen sd , got an oil change and was told that all 4 tires were wore out. the mechanic stated that this is usual for the ford focus and they have had many problems with this vehicle. he told me that i have to align the car more often to avoid this happening again as it will happen again. tires should last longer than this. i was traveling and could have wrecked my car as i was told that the tires would not need to be replaced until around 60,000 miles. i am lucky i did not crash when i was traveling. i did purchase tires for 600.00 and would like ford to take responsibility for this defect on this vehicle. *tr | |||
| 08/02/2012 | 28000 | ||
| I purcahsed a ford focus 2009 a yr ago from the kia dealer ship in rapid city sd. the car had about 18,000 miles on the car. it was in excellent shape. i have had the car just over a yr and it has 28,000 miles on it. i was traveling to aberdeen sd , got an oil change and was told that all 4 tires were wor out. the mechanic stated that this is usual for the ford focus and they have had many problems with this vehicle. he told me that i have to align the car more often to avoid this happening again as it will happen again. tires should last longer than this. i was traveling and could have wrecked my car as i was told that the tires would not need to be replaced until around 60,000 miles. i am lucky i did not crash when i was traveling. i did purcahse tires for 600.00 and would like ford to take responsibility for this defect on this vehicle. | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16. the contact stated that both rear tires exhibited excessive wear. the technician was unable to determine the cause of the defect. the vehicle was taken to a tire center where both tires were replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4008. the vin was unavailable. kmj | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16. the contact detected that the front passenger side tire exhibited extensive premature wear. the vehicle was taken to a tire center where the defective tire was replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4508. kmj | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16 (n/a). the contact stated that the front driver side tire had significant tread separation and the steel belts were visible. the vehicle was taken to a tire center where the defective tire was replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4408. kmj | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16. the contact stated that both rear tires exhibited excessive wear. the technician was unable to determine the cause of the defect. the vehicle was taken to a tire center where both tires were replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4008. the vin was unavailable. kmj | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16. the contact detected that the front passenger side tire exhibited extensive premature wear. the vehicle was taken to a tire center where the defective tire was replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4508. kmj | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16 (n/a). the contact stated that the front driver side tire had significant tread separation and the steel belts were visible. the vehicle was taken to a tire center where the defective tire was replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4408. kmj | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16. the contact stated that both rear tires exhibited excessive wear. the technician was unable to determine the cause of the defect. the vehicle was taken to a tire center where both tires were replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4008. the vin was unavailable. kmj | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16. the contact detected that the front passenger side tire exhibited extensive premature wear. the vehicle was taken to a tire center where the defective tire was replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4508. kmj | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16 (n/a). the contact stated that the front driver side tire had significant tread separation and the steel belts were visible. the vehicle was taken to a tire center where the defective tire was replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4408. kmj | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16. the contact noticed both rear tires exhibited excessive wear. the technician was unable to determine the cause of the defect. the vehicle was taken to a tire center where the both tires were replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4008. the vin was unavailable. js | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16. the contact detected the front passenger's side tire exhibited extensive premature wear. the vehicle was taken to a tire center where the defective tire was replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4508. js | |||
| 09/14/2011 | 35000 | ||
| Tl-the contact owns a 2009 ford focus. the vehicle was equipped with kumho solus kh16 tires, tire size 205/50/16. the contact stated the front driver's side tire had significant tread separation and steel belts were visible. the vehicle was taken to a tire center where the defective tire was replaced. the manufacturer was not made aware of the problem. the approximate failure mileage was 35,000. the dot number was c0l7yp5m4408. js | |||
| 07/17/2011 | 26000 | ||
| 2009 focus left rear tire has severe cupping after only 26000 miles. suspension defect per discount tire mechanics. had to replace all the tires because the fronts also wore down to the steel plies. sbn: tb-21399, nhtsa item no. 10034585. big problem! | |||
| 10/06/2010 | 24000 | ||
| Uneven tire wear, replaced tires at 20,000 miles at 34,000 miles i'm almost ready to replace them again. i took this ford focus in so many times, had 4 alignments. the last time it was in they said i must have had a accident since they noticed there was a scrap on my bumper. (a scrap and a impact are two different things isn't it?) well, i was told that before i bring the car in again i needed to take it to a body shop to check the frame. i took it in and they said there was no frame damage on this car. i called ford again and they said they wanted to take the car to there body shop to have the frame checked. so, when that was finally done i ask the guy what is the verdict? he told me there was nothing wrong with the frame on the car and it was mechanically sound. i asked him so what are we going to do about the tire wear? he told me it was normal wear and tear since there is nothing wrong with the car and that i should rotate my tires and have alignments every 15,000 miles. this car is 2 years old and it has had 2 sets of tires, almost ready for a 3rd, 4 wheel alignments, sync replaced, pcm, replaced, motor mounts replaced, the transmission shifts hard at random times. | |||
| 07/17/2011 | 26000 | ||
| 2009 focus left rear tire has severe cupping after only 26000 miles. suspension defect per discount tire mechanics. had to replace all the tires because the fronts also wore down to the steel plies. sbn: tb-21399, nhtsa item no. 10034585. big problem! | |||
| 10/06/2010 | 24000 | ||
| Uneven tire wear, replaced tires at 20,000 miles at 34,000 miles i'm almost ready to replace them again. i took this ford focus in so many times, had 4 alignments. the last time it was in they said i must have had a accident since they noticed there was a scrap on my bumper. (a scrap and a impact are two different things isn't it?) well, i was told that before i bring the car in again i needed to take it to a body shop to check the frame. i took it in and they said there was no frame damage on this car. i called ford again and they said they wanted to take the car to there body shop to have the frame checked. so, when that was finally done i ask the guy what is the verdict? he told me there was nothing wrong with the frame on the car and it was mechanically sound. i asked him so what are we going to do about the tire wear? he told me it was normal wear and tear since there is nothing wrong with the car and that i should rotate my tires and have alignments every 15,000 miles. this car is 2 years old and it has had 2 sets of tires, almost ready for a 3rd, 4 wheel alignments, sync replaced, pcm, replaced, motor mounts replaced, the transmission shifts hard at random times. | |||
| 07/17/2011 | 26000 | ||
| 2009 focus left rear tire has severe cupping after only 26000 miles. suspension defect per discount tire mechanics. had to replace all the tires because the fronts also wore down to the steel plies. sbn: tb-21399, nhtsa item no. 10034585. big problem! | |||
| 10/06/2010 | 24000 | ||
| Uneven tire wear, replaced tires at 20,000 miles at 34,000 miles i'm almost ready to replace them again. i took this ford focus in so many times, had 4 alignments. the last time it was in they said i must have had a accident since they noticed there was a scrap on my bumper. (a scrap and a impact are two different things isn't it?) well, i was told that before i bring the car in again i needed to take it to a body shop to check the frame. i took it in and they said there was no frame damage on this car. i called ford again and they said they wanted to take the car to there body shop to have the frame checked. so, when that was finally done i ask the guy what is the verdict? he told me there was nothing wrong with the frame on the car and it was mechanically sound. i asked him so what are we going to do about the tire wear? he told me it was normal wear and tear since there is nothing wrong with the car and that i should rotate my tires and have alignments every 15,000 miles. this car is 2 years old and it has had 2 sets of tires, almost ready for a 3rd, 4 wheel alignments, sync replaced, pcm, replaced, motor mounts replaced, the transmission shifts hard at random times. | |||
| 07/17/2011 | 26000 | ||
| 2009 focus left rear tire has severe cupping after only 26000 miles. suspension defect per discount tire mechanics. had to replace all the tires because the fronts also wore down to the steel plies. sbn: tb-21399, nhtsa item no. 10034585. big problem! | |||
| 10/06/2010 | 24000 | ||
| Uneven tire wear, replaced tires at 20,000 miles at 34,000 miles i'm almost ready to replace them again. i took this ford focus in so many times, had 4 alignments. the last time it was in they said i must have had a accident since they noticed there was a scrap on my bumper. (a scrap and a impact are two different things isn't it?) well, i was told that before i bring the car in again i needed to take it to a body shop to check the frame. i took it in and they said there was no frame damage on this car. i called ford again and they said they wanted to take the car to there body shop to have the frame checked. so, when that was finally done i ask the guy what is the verdict? he told me there was nothing wrong with the frame on the car and it was mechanically sound. i asked him so what are we going to do about the tire wear? he told me it was normal wear and tear since there is nothing wrong with the car and that i should rotate my tires and have alignments every 15,000 miles. this car is 2 years old and it has had 2 sets of tires, almost ready for a 3rd, 4 wheel alignments, sync replaced, pcm, replaced, motor mounts replaced, the transmission shifts hard at random times. | |||
| 11/09/2010 | 3 | ||
| 2009 ford focus. consumer states problem with ticking noise *tgw the consumer stated there were engine/exhaust noise emitting from the vehicle after it was turned off. according to the dealer, some ford vehicle may exhibit a ticking/pinging noise from the hot exhaust after the engine is turned off and the exhaust cools down, which is due to the exhaust system expanding and contracting during heating and cooling cycles. the ticking/pinging should be considered normal. the brake fluid light illuminated and it was determined the fluid was low. the tires were found to be out of round, the air bag light illuminated. the tpms light illuminated due to low pressure in one of the tires. it was determined that one of the tires had a leak. *jb | |||
| 04/15/2010 | 25000 | ||
| Pre mature tire wear, right rear tire wore out at 25000 mi. wore out in 3 areas diagonally across tire face. excessive vibration at highway speeds. tires have been balanced 3 different times. new tires rebalanced twice. 45000 mi. on vehicle now. | |||
| 07/11/2009 | 14000 | ||
| Tl*the contact owns a 2009 ford focus. while driving at approximately 25 mph, the passenger rear tires blew out. the dealer stated that they would only replace two of the four tires and refused to inspect the vehicle. the current and failure mileages were approximately 14,000. | |||
| 03/12/2010 | 17200 | 1 | |
| Near miss. i bought a new 2009 ford focus 7 months ago; it had 25 miles on it. i have put 18,000 miles on it so far, mostly in the last 2 months. the back starts thumping at highway speeds about 1000 miles ago so today i take it in to bill knight ford, where i bought the car (74133) , and they tell me i need a rear end alignment and 2 new tires. amazing enough, they don't have the tires in stock- i'm guessing cause everyone that traded in the clunkers 7 months ago (to buy a focus), already beat me to the dealer ship. is it just me or does the $17,000 car have problems? *tr | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 09/24/2010 | 31084 | ||
| I recently had four (4) new tires installed on my 2009 ford focus. in the process, one or more tire pressure sensors were damaged. the tire store has 'welded' the broken item back into place, a temporary fix at best. the tire pressure sensors are apparently fragile and vulnerable to the types of stress put on the auto wheels during tire changes. i assume that the fix may fail at any time, and also that during future tire replacements, other sensors will be damaged. ford needs to fix this problem. i know two other ford focus owners, both of whom have suffered similar problems during tire changes. | |||
| 11/07/2009 | 24274 | ||
| Tl*the contact owns a 2009 ford focus. the contact stated that the ignition was turned on that the tire pressure system monitor warning light indicator did not illuminate when tire failure occurred. due to the failure of the warning indicator the tires completely deflated and nearly shredded. the failure occurred whenever the vehicle was in operation. the vehicle was taken to the dealer approximately three times for the identical failure. the technician stated that the tire pressure system monitor operated properly and that the warning light illuminated when the tire pressure measured 15 psi, although the accurate pressure should measure between 26 to 27 psi. the contact was waiting on a response from the manufacturer regarding the failures. the failure mileage was 24,274. the current was mileage was 33,512. | |||