Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
02/01/20093207
 Tl- the contact owns a 2009 ford focus. the contact stated that the driver side sun visor failed to stay in place. the vehicle was taken to the dealer where the visor was replaced by the dealer on three previous occasions. the manufacturer was contacted but the vehicle was not repaired. the failure mileage was 3,207 and the current mileage was 30,915. kmj
02/01/20093207
 Tl- the contact owns a 2009 ford focus. the contact stated the driver side visor failed to stay in place. the vehicle was taken to the dealer. the visor was replaced by the dealer on three previous occasions. the manufacturer was contacted, but the vehicle was not repaired. the failure mileage was 3,207 the current mileage was 30,915. rds
08/06/200970001
 Second time in two months windshield has developed a stress fracture. *tr
VISIBILITY - SUN ROOF ASSEMBLY
02/22/2010174001
 I was driving down the road, at 55-60 mph and all of a sudden i heard a loud bang, well my sunroof just exploded from the inside out. nothing hit it, the roads were bare, i wasn't under any trees, nothing. there's a big hole, and surrounding the hole the glass is shattered. i took pictures of it. the glass is pointed out, not in. if something had fell on it, there would have been a lot of glass inside the vehicle but there wasn't. its a brand new car! 2009 ford focus. haven't even had it a year. company wont cover it under warranty because they believe something hit it. i said no. i did my research and found 3 other ford vehicles that have had the same thing happen. this is a very dangerous situation and needs to be looked at. its unsafe. i could have had little pieces of glass in my eye!!! or if i had a passenger they would have gotten all these little shards of glass on them. completely ridiculous. something needs to be done. *tr