Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/01/2012 | 23616 | 1 | |
| I own and operate west warwick auto body in west warwick ri 02893. we repaired this car in march and ford motor co has a air bag sensor still on back order.the customer is driving this car with the air bag light on and we are very uncomfortable with this and so is the customer. we have had a wriiten complaint in with ford since april 11,2012 the complaint # is [xxx]. the part # on back order is as4z54632a22a. please call me on this we really would like help. ford has not been helpfull at all. the cust name is [xxx] his phone # is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 03/01/2012 | 23616 | ||
| I own and operate west warwick auto body in west warwick ri 02893.we repaired this car in march and ford motor co has a air bag sensor still on back order.the customer is driving this car with the air bag light on and we are very uncomfortable with this and so is the customer. we have had a wriiten complaint in with ford since april 11,2012 the complaint # is 1577470902. the part # on back order is as4z54632a22a.please call me on this we really would like help.ford has not been helpfull at all.the cust name is james porter his phone # is 401-785-2388 | |||
| 04/07/2012 | 52000 | ||
| Tl* the contact owns a 2010 ford focus. the contact stated that while driving 40 mph, he was involved in a head on crash and none of the air bags deployed. the contact also mentioned that the automatic switch failed since the engine was still running after the crash. the contact did not file a police report and no injuries were reported. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 52,000. | |||
| 04/07/2012 | 52000 | ||
| Tl - the contact owns a 2010 ford focus. the contact stated that while driving 40 mph, he was involved in a head on crash and none of the air bags deployed. the contact also mentioned that the automatic switch failed since the engine was still running after the crash. the contact did not file a police report and no injuries were reported. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 52,000. kmj | |||
| 04/07/2012 | 52000 | ||
| Tl - the contact owns a 2010 ford focus. the contact stated stated that while driving 40 mph he was involved in a head on collision and none of the air bags deployed. the contact also mentioned that the automatic switch failed since the engine was still running after the crash. the contact did not file a police report and no injuries were reported. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 52,000. pm | |||
| 11/11/2011 | 40000 | ||
| The 2010 ford focus was hit causing it to flip end over end with major damage to the front and rear of the vehicle. the drivers front air bag did not open.. all side and passenger air bags did open. the insurance company considers the focus to be a total loss. | |||
| 01/02/2011 | 23000 | ||
| Tl* the contact owns a 2010 ford focus. the contact was driving 35 mph when a vehicle drove into her path and the contact crashed head-on into the vehicle. the contact stated that the air bags did not deploy. the contact sustained chest injuries and the vehicle was destroyed. a police report was filed and the vehicle was towed by the insurance company. the contacted was awaiting a return call from the dealer. the manufacturer was not contacted. the vin was unavailable. the failure mileage was 23,000. | |||
| 01/02/2011 | 23000 | ||
| Tl-the contact owns a 2010 ford focus. the contact stated while driving 35 mph another vehicle cut in front of her vehicle causing her to crush head on into another vehicle. none of the front air bags deployed. the contact had chest injuries and the passenger occupant was not injured. the vehicle was destroyed and a police report was available if needed. the vehicle was towed by the insurance company. the dealer was contacted and has not contacted her back. the manufacturer was not contacted. the vin was not known. the failure mileage was 23,000....mw | |||
| 11/14/2010 | 12024 | ||
| Air bags failed to deploy on 2010 ford focus during rollover accident. | |||
| AIR BAGS - SIDE/WINDOW | |||
| 11/14/2010 | 12024 | ||
| Air bags failed to deploy on 2010 ford focus during rollover accident. | |||