Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-10-21-6 | 10/21/2010 | 10039159 | Ready | 07/12/2011 | |
| TSB-10-21-6 | 10/21/2010 | 10039159 | Ford: the idle speed drops lower than desired and may fluctuate. there may be two possible trouble codes stored. *rm | 07/12/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 03/05/2013 | 78000 | ||
| On march 5th, 2013 i was traveling home at 65 mph and the car jerked for a brief moment and no warning lights came on. traveled another 20 miles and again it jerked this time the control module/transmission light (wrench icon) came on and the car began to go into limp mode. i was able to pull off the freeway and shut the car off. after a few second started it back up and reset the computer. was able to get back on the freeway and make it the next 30 miles home and another 10 miles the next day to the dealership with no issues. i was informed on march 6th that the throttle body was bad and has to be replaced. this seems to be an issue with the 2010 ford focus her in reading the other complaints. current mileage on the car is 78,000 but entire engine was replaced at 58,000 miles (under warranty do to a timing failure at 65mph destroying the motor!!! | |||
| 05/16/2012 | 56978 | ||
| Car suddenly went in to limp mode. was able to limp to corleys ford in grants nm. dealer replaced throttle body at my cost. $382 for throttle body and $327 labor | |||
| 01/07/2013 | 33000 | ||
| I have a 2010 ford focus that has a raw gas smell in the passenger compartment and in the trunk area. this smell is not constant, at times we smell it for several hours and then at other times no smell. but mostly we smell raw gas. i've taken it to the dealer's service department twice. they could smell the fumes, when i brought it in, but could not find where it was coming from. the vehicle was left there for a couple days to be completely checked.. they were not able to find nor fix the problem. the gas fumes give me headaches when driving the vehicle also i worry that this raw gas could cause a fire. | |||
| 07/23/2012 | 28000 | ||
| Tl-the contact owns a 2010 ford focus. the contact stated that coolant was emitted through the air conditioning duct and leaked inside the vehicle. the failure caused electrical problems in the vehicle. a representative was sent by the manufacturer to install a coolant fan motor on the vehicle. the contact stated that after the installation, the failure persisted. the manufacturer was notified who offered no further assistance. the failure mileage was 28,000. kmj | |||
| 07/23/2012 | 28000 | ||
| Tl-the contact owns a 2010 ford focus. the contact stated the coolant comes through the air condition duct and leaked inside the vehicle. this caused electrical failure in the vehicle. a representative from ford came out and installed a coolant fan motor. the contact stated after the replacement the vehicle continues to have the problem. the manufacturer was notified again who offered no assistance. the failure mileage was 28,000. mw | |||
| ENGINE AND ENGINE COOLING | |||
| 04/16/2012 | 43648 | ||
| Tl- the contact owns a 2010 ford focus. the contact stated that another vehicle crashed into the side of the vehicle. the air bags did deploy and the contact sustained minor injuries. a police report was filed. the vehicle could not be shut off nor shifted into park following the crash. the vehicle was towed by the contact | |||
| 04/16/2012 | 43648 | ||
| Tl- the contact owns a 2010 ford focus. the contact stated that they were in an accident were side swiped a vehicle. the contact stated the air bags deployed, but the vehicle would not go into park after the crash and the vehicle would not turn off. there were minor injuries in the accident. the police did a report. the insurance company towed the vehicle to their repair vacility and determined the vehicle was destroyed. the contact was not informed as to why the vehicle would not turn off. but the contact was informed the ignition wires had to be cut. the failure mileage and current mileages were 43,648.rl | |||
| 09/01/2011 | 19500 | ||
| The incident occurred on 9/1/2011 at about 3:00 pm. traffic was light and weather was dry and sunny. we had been driving about 3 | |||
| 12/14/2010 | 12000 | ||
| Tl*the contact owns a 2010 ford focus. while the vehicle was stopped the engine began to idle very loudly. the contact also stated the vehicle would intermittently stall while driving at any speed. upon restarting the vehicle it would operate normally. the vehicle was taken to an authorized dealer on five occasions and advised the contact that the throttle body needed to be repaired. the vehicle was not repaired. the failure mileage was 12,000 and the current mileage was 19,000. | |||
| 12/14/2010 | 12000 | ||
| Tl-the contact owns a 2010 ford focus. while stopped the engine began to idle very loudly. the contact also stated the vehicle would intermittently stall while driving at any speed. upon restart the vehicle would operate normally. the vehicle was taken to an authorized dealer on five occasions in which the contact was told the throttle body needed to be repaired. the vehicle was not repaired. the failure mileage was 12,000 and the current mileage was 19,000. sm. | |||
| 02/24/2010 | 1 | ||
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i am wondering what action i can take next. i own a brand new 2010 ford focus purchased in feb 2010. the car has a terrible smell on the inside, i have taken it back to the dealer where i purchased it and all they did was spray something in the car and send us home. the smell is so bad that all i can do is back the car out of my garage open the doors and windows and after doing that for several hours a day i drive it back into my garage to sit. i can't drive my brand new ford anywhere because i get so sick from the smell. i have contacted the ford motor company about my problem and they sent me to tousley ford. tousley had my vehicle for a few days and believe the problem is the plastic parts inside the car, and claim they can't do anything about my toxic car. i am wondering who i can talk to get an answer and some help getting my vehicle replace by another 2010 ford focus that doesn't have a very bad smell in it. my husband and i get sick every time we get in the car to drive it down the road. the hotter the inside of the car gets the worse the smell. the dealership even took the carpet in the truck out to see but found nothing but a terrible smell. ford has admitted that they don't want to spray anything more inside the car because it will mask the smell it already has l. how many months does it take owning a vehicle that you can only drive out of your garage to air it out and can't drive it down the road cause you get sick. [xxx] *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 06/19/2011 | 12000 | ||
| Tl-the contact owns a 2010 ford focus. the contact stated that while driving 60 mph, the vehicle suddenly stalled. after a few minutes, the vehicle restarted and began to drive as normal. the dealer diagnosed that there was a sensor failure inside of the engine. the vehicle was repaired. the failure mileage was 12,000 and the current mileage was 15,000. sm. | |||
| 06/19/2011 | 12000 | ||
| Tl- the contact owns a 2010 ford focus. while driving 60 mph, the contact stated that the vehicle suddenly lost power, causing the vehicle to idol and eventually stall on the road. after a few minutes, the vehicle started and began to drive normally. the dealer diagnosed that there was a sensor failure inside of the engine. the failure was remedied. the failure mileage was 12,000 and the current mileage was 15,000. nw | |||
| 07/24/2011 | 25000 | ||
| Tl-the contact owns a 2010 ford focus. the contact stated the ignition wiring was exposed and causes the third cylinder to misfire. while driving 10 mph the vehicle loss power and stalls in the middle of the road. the vehicle restarted right away but he had to keep his foot on the accelerator pedal because of the loss cylinder. the vehicle was taken to the dealer who stated the wiring was chewed by a rodent this causes the stalling. the vehicle was repaired by replacing the exposed wiring at a cost to the contact. there was no recall for this failure. the manufacturer was contacted who stated it was up to the dealer to repair the vehicle. the failure mileage was 25,000. mw | |||