Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 01/07/2013 | 33000 | ||
| I have a 2010 ford focus that has a raw gas smell in the passenger compartment and in the trunk area. this smell is not constant, at times we smell it for several hours and then at other times no smell. but mostly we smell raw gas. i've taken it to the dealer's service department twice. they could smell the fumes, when i brought it in, but could not find where it was coming from. the vehicle was left there for a couple days to be completely checked.. they were not able to find nor fix the problem. the gas fumes give me headaches when driving the vehicle also i worry that this raw gas could cause a fire. | |||
| 10/26/2012 | 33000 | ||
| After continued operation in rush hour traffic, the vehicle failed to return to idle speed after coming to a complete stop (manual transmission/not in gear). this occurred twice during a commute home on a signaled highway 10/26/12. i pulled off the roadway and immediately contacted ford customer care. ernest, the representative with whom i spoke, stated he would log the concern. ford has already attempted repair for the problem but the vehicle continues to have idle speed/throttle issues. i question whether the vehicle is safe to operate in close traffic. | |||
| 10/13/2012 | 25600 | ||
| Bought focus new with 49 miles on it on dec 1, 2010. i have had premature tire wear, and issues with stalling/ jumping. i was driving home from an event this past weekend and had been on the road 45 minutes when the car started acting like it was going to stall, then started making a high pitched squeel noise. i managed to make it home, and after arriving home the car kept wanting to jump while parked. the idle would jump to 3000rpm then back down to 1000rpm, then rise slowly holding steady at 2000rpm for about 5 seconds and then relax. after all of this the car had a strong coolant smell, as well as high condensation dripping out of the tailpipe. had car towed to dealer, and after 3 days they could not find a problem. after reading the 105 complaints about 2010 focus i know i am not alone, and now have just decided to ditch the focus. | |||
| 08/01/2012 | 38533 | 1 | |
| Was driving in town and my information display notified me that the car had 50 miles left to empty. suddenly info display started dropping 1 or 2 miles every 10-30 seconds and went from 50 miles to 8 miles to e in less than 10 miles. i was lucky to be driving in town. if i had been on the interstate i could have run out of gas without enough warning and could have caused an accident. not sure if the display was inaccurate and i had more gas? for perspective: if info display shows that car is getting an average 35.4 mpg and holds 13.5 gallons, should get 477 miles per tank. i added 11.4 gallons, and info showed 441 miles to empty. 441/ 35.4mpg = 12.45 gallons should be in tank. 12.45 gallons - 11.4 added = 1.05 gallons left in tank at fill up, which should have shown = 37.17 miles to empty, not 8. i will keep and eye on this and see if it happens again. i will also keep track of mileage and calculate my mpg. *tr | |||
| 08/01/2012 | 38533 | ||
| Was driving in town and my information display notified me that the car had 50 miles left to empty. suddenly info display started dropping 1 or 2 miles every 10-30 seconds and went from 50 miles to 8 miles to e in less than 10 miles. i was lucky to be driving in town. if i had been on the interstate i could have run out of gas without enough warning and could have caused an accident. not sure if the display was inaccurate and i had more gas? for perspective: if info display shows that car is getting an average 35.4 mpg and holds 13.5 gallons, should get 477 miles per tank. i added 11.4 gallons, and info showed 441 miles to empty. 441/ 35.4mpg = 12.45 gallons should be in tank. 12.45 gallons - 11.4 added = 1.05 gallons left in tank at fill up, which should have shown = 37.17 miles to empty, not 8. i will keep and eye on this and see if it happens again. i will also keep track of mileage and calculate my mpg. | |||
| 06/20/2011 | 58000 | 1 | |
| When i was driving, the car would lose power. sometimes, it would just slow randomly, and many times it would just lose all throttle and stop. it happened on the highway going over 65 mph, on a busy street traveling 40 mph, and in the middle of a turn at a busy intersection. apparently, this is happening to many ford focuses (http://www.focusfanatics.com/forum/showthread.php?t=271461), and something must be done about this. it is dangerous. not only is it not covered under the powertrain warranty, it is $600 to fix! this is awful, and it should be re-called. someone will end up getting killed, and ford should be sued for their death. if this is happening to so many cars they should not pay to fix it, it should be recalled! *tr | |||
| 06/20/2011 | 58000 | ||
| When i was driving, the car would lose power. sometimes, it would just slow randomly, and many times it would just lose all throttle and stop. it happened on the highway going over 65 mph, on a busy street traveling 40 mph, and in the middle of a turn at a busy intersection. apparently, this is happening to many ford focuses (http://www.focusfanatics.com/forum/showthread.php?t=271461), and something must be done about this. it is dangerous. not only is it not covered under the powertrain warranty, it is $600 to fix! this is awful, and it should be re-called. someone will end up getting killed, and ford should be sued for their death. if this is happening to so many cars they should not pay to fix it, it should be recalled! | |||