Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| AS-21687 | 01/01/2011 | 10039072 | Ready | 07/07/2011 | |
| AS-21687 | 01/01/2011 | 10039072 | Ford: there may be a loss of power, hesitation, surge, or lack of throttle response while driving. the brake over accelerator feature may be activating. *rm | 07/07/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 03/05/2013 | 78000 | ||
| On march 5th, 2013 i was traveling home at 65 mph and the car jerked for a brief moment and no warning lights came on. traveled another 20 miles and again it jerked this time the control module/transmission light (wrench icon) came on and the car began to go into limp mode. i was able to pull off the freeway and shut the car off. after a few second started it back up and reset the computer. was able to get back on the freeway and make it the next 30 miles home and another 10 miles the next day to the dealership with no issues. i was informed on march 6th that the throttle body was bad and has to be replaced. this seems to be an issue with the 2010 ford focus her in reading the other complaints. current mileage on the car is 78,000 but entire engine was replaced at 58,000 miles (under warranty do to a timing failure at 65mph destroying the motor!!! | |||
| 01/01/2013 | 780 | 1 | |
| I am wondering why the transmission light is coming on. i only have 780 miles on the car eventhough i bought the car jan 2010. i am retired and only need the car to go food shopping and go on a few errands. i was sick in may 2011 and just started driving my car again to the store in nov 2012. in jan 2013 the transmission light comes on and i have not had any accidents or stalled on the road as of today. i am wondering if there is a recall for ford focus 2010. i received mail for recall on 2011-2013--but i have a 2010 ford focus. the car dealer told me to bring the car in--it's due for inspection in april and i plan on taking the car to the dealer in april unless i stall or find out that there is a recall. the wrench light comes on and i only drive at the most 25 city speed limit. *tr | |||
| 01/01/2013 | 780 | ||
| I am wondering why the transmission light is coming on. i only have 780 miles on the car eventhough i bought the car jan 2010. i am retired and only need the car to go food shopping and go on a few errands. i was sick in may 2011 and just started driving my car again to the store in nov 2012. in jan 2013 the transmission light comes on and i have not had any accidents or stalled on the road as of today. i am wondering if there is a recall for ford focu 2010. i received mail for recall on 2011-2013--but i have a 2010 ford focus. the car dealer told me to bring the car in--it's due for inspection in april and i plan on taking the car to the dealer in april unless i stall or find out that there is a recall. the wrench light comes on and i only drive at the most 25 city speed limit. | |||
| 11/25/2012 | 33600 | 1 | |
| Engine speed began to climb while decelerating/coasting in 2nd gear between signaled intersections on hwy 25 in monticello, mn at about 4.30pm this afternoon. a minor collision was avoided by quickly shifting into neutral and firmly depressing the brake. the engine speed remained elevated (above 2000 rpms) for a few seconds after the vehicle came to a stop. ford customer care was last notified after a similar instance occurred with the vehicle about 4 weeks ago; i requested a return call from a customer service manager at that time but have yet to receive a response from the manufacturer. *tr | |||
| 10/13/2012 | 25600 | ||
| Bought focus new with 49 miles on it on dec 1, 2010. i have had premature tire wear, and issues with stalling/ jumping. i was driving home from an event this past weekend and had been on the road 45 minutes when the car started acting like it was going to stall, then started making a high pitched squeel noise. i managed to make it home, and after arriving home the car kept wanting to jump while parked. the idle would jump to 3000rpm then back down to 1000rpm, then rise slowly holding steady at 2000rpm for about 5 seconds and then relax. after all of this the car had a strong coolant smell, as well as high condensation dripping out of the tailpipe. had car towed to dealer, and after 3 days they could not find a problem. after reading the 105 complaints about 2010 focus i know i am not alone, and now have just decided to ditch the focus. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 05/03/2011 | 28000 | ||
| Bought used 2010 ford focus in february. had no problem for the first 3 months of owning the vehicle, then all of a sudden i was having issues. the car started pulling to the right too much, took it to the dealership where i bought the car, they said its normal for the slight pulling to the right as it's the road and not the car (tire pressure was all in range), so they sent me home. this is an ongoing issue with no answer. two weeks after, i was having steering wheel problems. it would shake(rattle) when coming to a stop(breaking) and when i was driving over 45 mph. same dealership ran a diagnostic testing as well as test drive,found nothing was wrong, this has been an ongoing issue for 3 months with no fixes. i took it to a ford certified dealership, they found nothing that was causing the problem, nothing they can do to help me further. i am also having an a/c issue, it is not cooling at max and is emitting a foul odor after turning the vehicle on. dealership checked the cabin filters and cooling liquids, all was clean and full - offered to do a spray to try and eliminate the odor,but did not want to proceed with that option.. my biggest issue is with the car not accelerating when pressing gas pedal and also keeps rolling forward after applying breaks and when at a stop. this is a recent issue within the past month. i will press the break pedal when coming to a stop, but have to push the brake pedal almost down to the floor to make it stop completely. i have had close-calls with running into the back of other vehicles in front of me because of this issue. also when i am at a complete stop, the car will unexpectedly kick and keep moving forward, thus causing me to have to put even more pressure on the brakes to make it stop. along side that issue is with my accelerator. i will apply the gas pedal and the car would not accelerate and will give a few kicks if i press it down on it more to make it accelerate. no fixes. ongoing issue over a month. | |||
| 06/15/2011 | 18500 | ||
| I bought a 2010 ford focus in october of last year. i have not had any problems untill now. i was driving up the road and my vehicle lost its power completly and the wrench light came on. the 3 things i have found common when this happens is that my rpms are at 1.5 trying to push to 2...the mph is about 45 to 50 and i had just filled up with gas a few days prior and was at approximately 3/4 tank full. i pull it over to park and it shakes violently. i have no power in the gas pedal. i turn the car off for a minute then try to start it up again and it takes a bit for it to turn over. then its running fine..that is untill it does it again. this week will be the 3rd time the dealer has my car to try and figure out what's wrong. they continue to tell me nothing.g is wrong and they arent picking up any codes. i asked them if they looked under the hood and they sd yes. they have gone to ford this time to find some kind of answer. this car doesn't even have 20k miles on.it. i bought it brand new. it is under full warranty thank goodness otherwise i would be screwed. | |||
| 05/07/2011 | 27000 | ||
| 2010 ford focus was having rough idling while stopped and the car being on and on park. took it to the ford dealership because it's still under warranty, the supposedly checked and fixed it. it stopped doing that for a few days then it started back again within a week i took it back to the dealership. they kept the car for a day and a half and when they returned it they didn't say what was wrong with it they just cleaned out the throttle as per the paperwork the gave me. then about a week later i was driving on the freeway and the gas pedal (acceleration) stopped working and the wrench liight came on! it's amazing how many people really don't pay attention on the freeway i almost got rearended. so i had to have it towed to the dealership at almost 10pm saturday night. come monday afternoon they wanted to to release the car because they could not find anything wrong with it. i told them there is no way i am taking the car back. a car doesn't stop working in the middle of the freeway for no reason now come wed. still have not heard anything as of yet!!!! | |||
| 05/07/2011 | 7915 | ||
| Tl- the contact owns a 2011 ford focus (n/a). while driving approximately 65 mph the vehicle suddenly stalled and lost power. the contact stated a throttle control/transmission warning light illuminated on the instrument panel. the contact was able to pull the vehicle to the side of the road and place the vehicle in park. the contact was able to restart the vehicle. the vehicle was taken to the dealer where the technicians could not diagnose a failure. the vehicle was not repaired. the approximate failure mileage was 7,915. ds | |||
| 04/27/2011 | 1800 | ||
| Noises coming from transmission.....sounds like gears possibly grinding a bit? had dealer check out problem, said ford co. was aware of noises but may wait till further complaints come in. dealer told me to call or come back if if gets worse..its getting worse. car is about 2 months old with 1800 miles on it, 4 speed auto tranny. noise is most prominant while going over bumps and accellerating and stopping and accellerating. | |||
| 10/10/2009 | 5000 | ||
| Tl- the contact owns a 2010 ford taurus . the contact stated the while driving any where between 2 to 50 mph the vehicle will slip out of gear and momentarly and then resume into gear. the dealer was informed about the failure and they stated that they will reprogram the ecm. this has occurred 2 additional times. the vehicle will be taken to the dealer one last time to have it diagnosed . the failure mileage was 5000 and the current mileage was 15200.cv | |||
| 03/30/2010 | 7000 | ||
| Our 2010 automatic ford focus demonstrated problems with shifting gears at about 7,000 miles. once the car is warmed up it will not smoothly shift. this occurs while driving between 10-60 mph, and demonstrates major jerking when it finally does shift, with reving/increased rpms. this problem occurs everytime the car is driven. this is a major problem when entering a highway or a major road with traffic, since the car acceleration does not respond. the dealership said they are aware of the problem and if caught in time the computer is reprogrammed. at a certain point the reprogramming not longer works and the transmission needs major repair. the problem was not corrected with computer reprogramming, and is now in for major transmission repairs with 13,000 miles on it. | |||