Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/06/2012 | 15000 | 1 | |
| Driving in the fast lane uphill in a mountainous area of freeway approx 65-70 miles per hour. while continuing driving up the uphill grade the roadway sharply curved to the right. i turned the steering wheel hard to the right to execute the curve, however, the steering wheel turned only so far to the right and then the steering wheel locked up and would not allow me to turn the wheel any further. i panicked because i was uncertain whether i would make the curve successfully. luckily, i just barely made the curve and did not run off the roadway. i have noticed that this problem(the stiffness when turning right) exists at lower speeds as well. oddly, the steering is very loose and normal when i make left turns or curves. *tr | |||
| 09/06/2012 | 15000 | ||
| Driving in the fast lane uphill in a mountainous area of freeway approx 65-70 miles per hour. while continuing driving up the uphill grade the roadway sharply curved to the right. i turned the steering wheel hard to the right to execute the curve, however, the steering wheel turned only so far to the right and then the steering wheel locked up and would not allow me to turn the wheel any further. i panicked because i was uncertain whether i would make the curve successfully. luckily, i just barely made the curve and did not run off the roadway. i have noticed that this problem(the stiffness when turning right) exists at lower speeds as well. oddly, the steering is very loose and normal when i make left turns or curves. | |||
| 07/02/2012 | 30300 | 1 | |
| The car has poor steering, poor suspension control over bumps, an acknowledged but unrepaired transmission mount, severe alignment issue, tires are feathered and cupped per dealer and dealer is not willing to fix it. the care is unsafe to drive but the dealer states if we do not purchase new tires, pay for an alignment that they will not fix the faulty transmission mount. it has been at 3 ford dealers in the past 3 weeks. i said nothing is wrong (thomas ford in beverly ma), next fixed a bearing and 2 suspension parts and said it is fixed (it was not) (danvers motor company, danvers ma) and finally the selling dealer said the alignment, tires and transmission mount are faulty (jack madden ford, norwood, ma). this care is unsafe and is under bumper to bumper warranty. *tr | |||