Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/02/2012303001
 The car has poor steering, poor suspension control over bumps, an acknowledged but unrepaired transmission mount, severe alignment issue, tires are feathered and cupped per dealer and dealer is not willing to fix it. the care is unsafe to drive but the dealer states if we do not purchase new tires, pay for an alignment that they will not fix the faulty transmission mount. it has been at 3 ford dealers in the past 3 weeks. i said nothing is wrong (thomas ford in beverly ma), next fixed a bearing and 2 suspension parts and said it is fixed (it was not) (danvers motor company, danvers ma) and finally the selling dealer said the alignment, tires and transmission mount are faulty (jack madden ford, norwood, ma). this care is unsafe and is under bumper to bumper warranty. *tr
07/02/201230300
 The care has poor steering, poor suspension control over bumps, an acknowledged but unrepaired transmission mount, severe alignment issue, tires are feathered and cupped per dealer and dealer is not willing to fix it. the care is unsafe to drive but the dealer states if we do not purchase new tires, pay for an alignment that they will not fix the faulty transmission mount. it has been at 3 ford dealers in the past 3 weeks. i said nothing is wrong (thomas ford in beverly ma), next fixed a bearing and 2 suspension parts and said it is fixed (it was not) (danvers motor company, danvers ma) and finally the selling dealer said the alignment, tires and transmission mount are faulty (jack madden ford, norwood, ma). this care is unsafe and is under bumper to bumper warranty.