Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/11/2011 | 500 | ||
| I was stopped, at a parking lot exit, waiting to enter a thoroughfare, engine idling, with my foot lightly on the brake. suddenly, the car accelerated forward, into the traffic lane, as though someone had pressed the accelerator pedal to the floor, or nearly so. i took a 45 mph t bone on my driver`s side door. i was shaken, but not injured and my elderly wife suffered a severe heart bruising from the seat belt. i was wearing a tight-fitting baseball cap, which was laying on the back seat. i figure the air bag saved me from a serious injury. i was not ticketed, but i lost about $10,000.00 on the deal and i am paying a small fortune for my insurance now, through no fault of mine. i have an excellent driving history, up to this point. ## vin passed ## ford focus titanium 2012 ## | |||
| 07/14/2012 | 31000 | 1 | |
| In june 2012, my daughter was driving and her front passenger tire exploded. this was the 3rd set of new tires we had placed on this vehicle (by 30,000 miles - averaging 10,000 miles per set of tires). then in july 2012, she was driving home and started to skid. she was not able to recover from the skid and hit a tree head-on. the front of her car was destroyed. the tree centered her car and the front end looked like a volkswagen bug. the air bags did not deploy. we had this vehicle into the dealership 3 times for problems with the front end. each time they said they could not find anything wrong with it. however, the driver and passengers could feel the car sway when riding it in. the vehicle was totaled by the insurance company ($17,000 check sent to ford) and we still owe $1700 that we have agreed to pay to ford to keep from ruining our credit. thank god she was wearing a seat belt that actually worked - otherwise we would have had to plan our daughters funeral. we purchased this car because it was advertised as being a very safe car with the interior wrapped in air bags. wrapping the interior with air bags does not help if they do not work. i have been buying ford automobiles for 30 years but, right now i am wondering how safe my ford f-150 is. we are now considering hiring an attorney. *tr | |||
| 07/14/2012 | 31000 | ||
| In june 2012, my daughter was driving and her front passenger tire exploded. this was the 3rd set of new tires we had placed on this vehicle (by 30,000 miles - averaging 10,000 miles per set of tires). then in july 2012, she was driving home and started to skid. she was not able to recover from the skid and hit a tree head-on. the front of her car was destroyed. the tree centered her car and the front end looked like a volkswagon bug. the air bags did not deploy. we had this vehicle into the dealership 3 times for problems with the front end. each time they said they could not find anything wrong with it. however, the driver and passengers could feel the car sway when riding it in. the vehicle was totaled by the insurance company ($17,000 check sent to ford) and we still owe $1700 that we have agreed to pay to ford to keep from ruining our credit. thank god she was wearing a seat belt that actually worked - otherwise we would have had to plan our daughters funeral. we purchased this car because it was advertised as being a very safe car with the enterior wrapped in air bags. wrapping the interior with air bags does not heip if they do not work. i have been buying ford automobiles for 30 years but, right now i am wondering how safe my ford f-150 is. we are now considering hiring an attorney. | |||
| 08/20/2012 | 11400 | 1 | |
| I was leave an appointment when i came to a stop sign at an intersection. i stopped short of the faded white line on the road but a little past the position in which the stop sign was posted so i assumed i would be good to go from this spot. i then looked both ways did not see any on coming traffic from either direction so i proceeded to cross the intersection. it wasn't until i was have way into the road that i even notice the other driver coming at me and by that time it was to late any neither myself or the other driver were able to avoid the collision. the other drivers car the stuck my in the rear passenger completely destroying it and spinning me out of the road in the direction of a light pole which i was unable to avoid or stop short of due to the fact that i had lost power to the vehicles controls. my final stopping position was a few feet away from the pole after it ripped that section of front bumper apart and i bounced of the front driver side tire. no airbags deployed neither the side nor front. *tr | |||
| 08/20/2012 | 11400 | ||
| I was leave an appointment when i came to a stop sign at an intersection. i stopped short of the faded white line on the road but a little past the position in which the stop sign was posted so i assumed i would would be good to go from this spot. i then looked both ways did not see any on coming traffic from either direction so i proceeded to cross the intersection. it wasn't until i was have way into the road that i even notice the other driver coming at me and by that time it was to late any neither myself or the other driver were able to avoid the collision. the other drivers car the stuck my in the rear passenger completely destroying it ant spinning me out of the road in the direction of a light pole which i was unable to avoid or stop short of due to the fact that i had lost power to the vehicles controls. my final stopping position was a few feet away from the pole after it ripped that section of front bumper apart and i bounced of the front driver side tire. no airbags deployed neither the side nor front. | |||
| 06/13/2012 | 2201 | ||
| New titanium model focus ... air bag light starting coming on while driving the car down the road ... this happened on several occasions, until finally the light came on an stayed on. dealer has had the car for 7 days now and still unable to fix the issue. | |||
| 10/21/2011 | 7500 | ||
| Hit deer on major highway coming home from work. front airbag did not deploy.when taken to body shop,after careful examination,it was determined by the ford dealer that the airbag sensors were not on the vehicle,dealer cannot explain why airbag did not deploy when there was approximately $10,0000.00 damage to the front end from said collision.dealer reports that the wiring harness that controlled the airbag needed to be replaced due to damage from the accident.minor injuries were sustained from the accident. | |||
| AIR BAGS - FRONTAL | |||
| 04/30/2011 | 240 | ||
| Tl*the contact owns a 2012 ford focus. the contact was traveling approximately 35 mph when a vehicle crashed into the rear drivers side of the vehicle causing the contact to crash into a parked vehicle. the contact stated the side air bags deployed but did not cover the pillars on the side of the windows causing severe injuries to the passenger. the vehicle was towed a body shop. a police report was filed. the passenger of the vehicle was taken to the hospital by ambulance. the doctors confirmed that the passenger had sustained a broken neck, a broken collar bone, five broken ribs, a collapsed lung, and internal bleeding in her brain. the vehicle was destroyed. the approximate failure mileage 240. | |||