Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/01/2012 | 1 | ||
| 2012 ford focus. consumer writes in regards to trunk lid, wiring and water flowing down rear window *tgw the consumer stated when the trunk was activated, the lid went from fully closed to fully opened at a high velocity in a very short period of time. the wiring routed to the inside of the trunk lid, was hanging down, and when it rained, water flowed down and through the gaps between the bottom of the window and the top of the trunk lid. | |||
| STRUCTURE - BODY | |||
| 10/11/2011 | 500 | ||
| I was stopped, at a parking lot exit, waiting to enter a thoroughfare, engine idling, with my foot lightly on the brake. suddenly, the car accelerated forward, into the traffic lane, as though someone had pressed the accelerator pedal to the floor, or nearly so. i took a 45 mph t bone on my driver`s side door. i was shaken, but not injured and my elderly wife suffered a severe heart bruising from the seat belt. i was wearing a tight-fitting baseball cap, which was laying on the back seat. i figure the air bag saved me from a serious injury. i was not ticketed, but i lost about $10,000.00 on the deal and i am paying a small fortune for my insurance now, through no fault of mine. i have an excellent driving history, up to this point. ## vin passed ## ford focus titanium 2012 ## | |||
| 10/01/2012 | 5000 | ||
| Tl- the contact owns a 2012 ford focus. the contact stated that whenever there is sun shining on the dashboard, the reflection blinds her. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was notified and but provided no assistance. the failure mileage was 5,000. the vin was unavailable. ap | |||
| 09/27/2012 | |||
| Tl- the contact owns a 2012 ford focus. the contact stated that there was no trunk release in the vehicle. the contact stated that her son entered the trunk of the vehicle and was unable to get out because it did not come equipped with a trunk release. the dealer was notified and stated that there were no recalls for the vehicle. the vehicle was not repaired .the manufacturer was notified and provided no assistance. the failure mileage was not available. kmj | |||
| 09/27/2012 | |||
| Tl- the contact owns a 2012 ford focus. the contact stated that there was not a trunk release in the vehicle. the contact stated that her son had got in the trunk of the vehicle and was unable to get out because it did not have a trunk release. the dealer was notified and they stated there were no recalls and to call nhtsa to file a complaint. the vehicle was not repaired .the manufacturer was notified and provided no assistance. ap | |||
| 07/14/2012 | 31000 | 1 | |
| In june 2012, my daughter was driving and her front passenger tire exploded. this was the 3rd set of new tires we had placed on this vehicle (by 30,000 miles - averaging 10,000 miles per set of tires). then in july 2012, she was driving home and started to skid. she was not able to recover from the skid and hit a tree head-on. the front of her car was destroyed. the tree centered her car and the front end looked like a volkswagen bug. the air bags did not deploy. we had this vehicle into the dealership 3 times for problems with the front end. each time they said they could not find anything wrong with it. however, the driver and passengers could feel the car sway when riding it in. the vehicle was totaled by the insurance company ($17,000 check sent to ford) and we still owe $1700 that we have agreed to pay to ford to keep from ruining our credit. thank god she was wearing a seat belt that actually worked - otherwise we would have had to plan our daughters funeral. we purchased this car because it was advertised as being a very safe car with the interior wrapped in air bags. wrapping the interior with air bags does not help if they do not work. i have been buying ford automobiles for 30 years but, right now i am wondering how safe my ford f-150 is. we are now considering hiring an attorney. *tr | |||
| 07/14/2012 | 31000 | ||
| In june 2012, my daughter was driving and her front passenger tire exploded. this was the 3rd set of new tires we had placed on this vehicle (by 30,000 miles - averaging 10,000 miles per set of tires). then in july 2012, she was driving home and started to skid. she was not able to recover from the skid and hit a tree head-on. the front of her car was destroyed. the tree centered her car and the front end looked like a volkswagon bug. the air bags did not deploy. we had this vehicle into the dealership 3 times for problems with the front end. each time they said they could not find anything wrong with it. however, the driver and passengers could feel the car sway when riding it in. the vehicle was totaled by the insurance company ($17,000 check sent to ford) and we still owe $1700 that we have agreed to pay to ford to keep from ruining our credit. thank god she was wearing a seat belt that actually worked - otherwise we would have had to plan our daughters funeral. we purchased this car because it was advertised as being a very safe car with the enterior wrapped in air bags. wrapping the interior with air bags does not heip if they do not work. i have been buying ford automobiles for 30 years but, right now i am wondering how safe my ford f-150 is. we are now considering hiring an attorney. | |||
| 08/20/2012 | 11400 | 1 | |
| I was leave an appointment when i came to a stop sign at an intersection. i stopped short of the faded white line on the road but a little past the position in which the stop sign was posted so i assumed i would be good to go from this spot. i then looked both ways did not see any on coming traffic from either direction so i proceeded to cross the intersection. it wasn't until i was have way into the road that i even notice the other driver coming at me and by that time it was to late any neither myself or the other driver were able to avoid the collision. the other drivers car the stuck my in the rear passenger completely destroying it and spinning me out of the road in the direction of a light pole which i was unable to avoid or stop short of due to the fact that i had lost power to the vehicles controls. my final stopping position was a few feet away from the pole after it ripped that section of front bumper apart and i bounced of the front driver side tire. no airbags deployed neither the side nor front. *tr | |||
| 08/20/2012 | 11400 | ||
| I was leave an appointment when i came to a stop sign at an intersection. i stopped short of the faded white line on the road but a little past the position in which the stop sign was posted so i assumed i would would be good to go from this spot. i then looked both ways did not see any on coming traffic from either direction so i proceeded to cross the intersection. it wasn't until i was have way into the road that i even notice the other driver coming at me and by that time it was to late any neither myself or the other driver were able to avoid the collision. the other drivers car the stuck my in the rear passenger completely destroying it ant spinning me out of the road in the direction of a light pole which i was unable to avoid or stop short of due to the fact that i had lost power to the vehicles controls. my final stopping position was a few feet away from the pole after it ripped that section of front bumper apart and i bounced of the front driver side tire. no airbags deployed neither the side nor front. | |||
| 06/18/2012 | 3100 | 1 | |
| Vehicle central locking system locked the car while parked with the keys in the ignition. locksmith was called to force entry. alarm did not activate when door was opened. *tr | |||
| 06/18/2012 | 3100 | ||
| Vehicle central locking system locked the car while parked with the keys in the ignition. locksmith was called to force entry. alarm did not activate when door was opened. | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 08/01/2012 | 1 | ||
| 2012 ford focus. consumer writes in regards to trunk lid, wiring and water flowing down rear window *tgw the consumer stated when the trunk was activated, the lid went from fully closed to fully opened at a high velocity in a very short period of time. the wiring routed to the inside of the trunk lid, was hanging down, and when it rained, water flowed down and through the gaps between the bottom of the window and the top of the trunk lid. | |||