Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 01/02/2013 | |||
| Tl* the contact rented a 2012 ford focus. the contact stated that after engaging the defroster, the windshield cracked all the way from the left to the right side of the vehicle. the vehicle was not taken to dealer. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was repaired. the vin was not available. the failure and current mileage was unknown. | |||
| 01/02/2013 | |||
| Tl - the contact rented a 2012 ford focus. the contact stated that after engaging the defroster, the windshield cracked all the way from the left to the right side of the vehicle. the vehicle was not taken to dealer. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was repaired. the vin was not available. the failure and current mileage was unknown. mah | |||
| 01/02/2013 | |||
| Tl - the contact rented a 2012 ford focus. the contact stated that after engaging the defroster, the windshield cracked all the way from the left to the right side of the vehicle. the vehicle was not taken to dealer. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was repaired. the vin was not available. the failure and current mileage was unknown. pm | |||
| 01/10/2013 | 11200 | ||
| Tl* the contact owns a 2012 ford focus. the contact stated that while driving approximately 65 mph, the sunroof shattered causing glass to fall into the vehicle. the contact also stated that the sunroof was closed at the time of the failure. the vehicle was taken to the dealer for diagnostic testing where the contact was informed that the sunroof needed to be replaced. the manufacturer was contacted about the failure. the vehicle was not repaired. the approximate failure mileage was 11,200. | |||
| 01/10/2013 | 11200 | ||
| Tl- the contact owns a 2012 ford focus. the contact stated that while driving approximately 65 mph, the sunroof shattered causing glass to fall into the vehicle. the contact also stated that the sunroof was closed at the time of the failure. the vehicle was taken to the dealer for diagnostic testing where the contact was informed that the sunroof needed to be replaced. the manufacturer was contacted about the failure. the vehicle was not repaired. the approximate failure mileage was 11,200. mah | |||
| 01/10/2013 | 11200 | ||
| Tl- the contact owns a 2012 ford focus. while driving approximately 65 mph the sunroof shattered causing glass to fall into vehicle. the sunroof was closed when the failure occurred. the vehicle was taken to the dealer for diagnostic testing. the technician stated the sunroof would have to be replaced. the manufacturer would not cover the repair under warranty. the vehicle was not repaired. the approximate failure mileage was 11,200. da | |||
| 12/23/2012 | 10000 | ||
| Tl-the contact owns a 2012 ford focus. the contact stated that while driving 25 mph, a rock struck the windshield, causing the windshield glass to shatter. the vehicle was taken to the dealer for inspection but was not repaired. the manufacturer was notified of the failure and provided no assistance. the failure mileage was 10,000. kmj | |||
| 12/23/2012 | 10000 | ||
| Tl-the contact owns a 2012 ford focus. the contact stated that while driving 25 mph, a rock hit the windshield and the glass exploded. the vehicle was taken to the dealer for inspection and they stated that they would not repaired it at their expense. the vehicle was not repaired. the manufacturer was notified and they stated that there was nothing that the could do. the failure mileage was 10,000. ap | |||
| 10/01/2012 | 5000 | ||
| Tl- the contact owns a 2012 ford focus. the contact stated that whenever there is sun shining on the dashboard, the reflection blinds her. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was notified and but provided no assistance. the failure mileage was 5,000. the vin was unavailable. ap | |||
| 09/07/2012 | 3400 | 1 | |
| While driving home from work, at about 4:00 in the afternoon, the moonroof glass exploded outward. no damage from debris or falling objects on the glass. windows and moonroof were closed. a/c set at 71 degrees. temperature outside showed to be 102 degrees. car was parked under covered parking at work for 10 hours before driving home. *tr | |||
| 09/07/2012 | 3400 | ||
| While driving home from work, at about 4:00 in the afternoon, the moonroof glass exploded outward. no damage from debris or falling objects on the glass. windows and moonroof were closed. a/c set at 71 degrees. temperature outside showed to be 102 degrees. car was parked under covered parking at work for 10 hours before driving home. | |||