Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 02/27/2013 | 7200 | ||
| Noted jerky movement of car during turns and immediately upon acceleration. was minor at first, but appeared to increase in duration and intensity with additional mileage. quality of shifting between gears very poor - surging and lurching noticed. slight oil leak detected towards front end of engine at first oil change. under engine cover also coated with engine oil residue. took vehicle into ford dealer for above complaint, was informed that engine had lost oil due to leak and had comtaminated its clutches (even though it is an automatic, it has 2 clutch discs) which caused erratic performance and required replacement and repair. initial guess is defective rear main seal is at fault. concern over damage to engine dismissed by shop supervisor. personal concern was that volume of oil soaking into under engine cover could be ignited by engine and cause fire. safety concern over defective transmission is that decreased performance would leave vehicle stranded. complete loss of engine oil would result in car stopping, and could possibly cause accident, damage, fire, etc. | |||
| 02/04/2013 | 1000 | ||
| I own a 2013 ford focus hatchback titanium model. purchased the car in january 2013. currently has 1100 miles on it. car has a six-speed automatic transmission that ford has dubbed powershift. transmission is very jittery at all speeds when shifting gears while accelerating. it is also hesitant to shift gears and pick up speed. it seems like something is going to break inside the engine and the car jerks when shifting gears. from a standing stop the car will start to roll back when you let off the brake and step on the accelerator pedal. this is an accident waiting to happen and is very dangerous. | |||