Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 12E035000 | YAKIMA PRODUCTS, INC. | E (Equipment) | 440 | MFR | Ford Motor Company | 10/02/2012 | 10/02/2012 | |||||||||
| Defect Summary | This recall involves aftermarket parts sold by yakima products, inc. for use on model year 2012 and 2013 ford focus vehicles. this recall is being conducted by yakima, not by ford. certain combined q-tower and q128 clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame. | |||||||||||||||
| Consequence Summary | Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. the system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians. | |||||||||||||||
| Corrective Summary | Yakima will notify owners, and yakima or a yakima dealer will refund the purchase of the q-tower and q-128 clip system. there is no replacement system available for the 2012-2013 model year ford focus. the safety recall is expected to begin during october 2012. only vehicles equipped with the vehicle rack system are affected. this recall is being conducted by yakima, not ford. owners may contact yakima at 1-888-925-4621. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 11/12/2012 | 300 | ||
| Tl- the contact owns a 2013 ford focus. the contact stated that the head restraint were not adjustable and would push his head forward to the point where he was unable to drive the vehicle. the vehicle was taken to a dealer for diagnosis who suggested that the contact purchase the adjustable head restraints. the contact found the solution to be unreasonable. the manufacturer was notified but offered no assistance. the failure and current mileage was 300. kmj | |||
| 11/12/2012 | 300 | ||
| Tl- the contact owns a 2013 ford focus. the contact stated that the head restraints on the vehicle were not adjustable. he stated that the head restraint pushed his head so far forward he was unable to drive the vehicle. the vehicle was taken to a dealer for diagnosis who suggested the adjustable head restraints be bought. the contact found that to be unreasonable. the manufacturer was notified but they offered no assistance. the failure and current mileage was 300. dt | |||