Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/23/2013 | 3900 | ||
| Approximately 15 minutes into trip to work from home the power assist steering on my 2013 ford focus failed at which point the vehicle became significantly difficult to steer. luckly i was on a straight path, had this happened in a turn, an accident would have certainly occured. at the point where the power assist steering failed a message appeared on the dashboards led display that read something to the effect that lose of power assited steering detected. after the message disappeared, the vehicle's (!) light remained lite. vehicle was towed to dealership who after looking at it stated that the technician started the vehicle and it ran perfectly. no isses with the steering at all, but that there were some codes looged in the vehicle's system that they were unfamiliar with and were trying to reach the ford hotline for further help. | |||
| 01/08/2013 | 60 | 1 | |
| Driving straight on the highway ~50mph the car seemed to be drifting to the right as though being blown by heavy winds, although there was little/no wind that day. i applied a typical, slight adjustment to the left but the steering wheel resisted my input, as though somebody was holding onto the steering wheel and applying pressure to the right, after a split second, the opposing pressure released and the wheel overcorrected to the left followed by the identical response when i attempted to correct back to the right. it continued to do this every mile or so, for approximately 9 miles, until i turned off the highway. at lower speeds (city driving) the steering is completely normal. the same thing has happened on three different stretches of highway in the jacksonville area. i have tried different lanes, checking the tire pressure, and i had the dealership check it but they could not duplicate the problem. applying light/steady/even pressure in the direction of the desired correction, without applying pressure beyond the point where you feel the resistance seems to help prevent the overcorrection problem. on 9 jan, when crossing uneven lanes on the highway due to construction, the wheel pulled to the right more than you'd ever expect under these conditions and i ended up half way into the next lane. luckily there were no cars in that lane otherwise it would have resulted in a collision without a doubt. that was followed by an overcorrection to the left, and again back to the right. i had to slow down below 40mph before the resistance in the steering eased up. this incident happened on a highway that i am very familiar with; i have traveled it without incident on my way home from work for the past 6 years, and i was prepared for the transition between the two uneven lanes. i have driven other vehicles with epas. this is not normal!! *tr | |||
| 01/08/2013 | 60 | ||
| Driving straight on the highway ~50mph the car seemed to be drifting to the right as though being blown by heavy winds, although there was little/no wind that day. i applied a typical, slight adjustment to the left but the steering wheel resisted my input, as though somebody was holding onto the steering wheel and applying pressure to the right, after a split second, the opposing pressure released and the wheel overcorrected to the left followed by the identical response when i attempted to correct back to the right. it continued to do this every mile or so, for approximately 9 miles, until i turned off the highway. at lower speeds (city driving) the steering is completely normal. the same thing has happened on three different stretches of highway in the jacksonville area. i have tried different lanes, checking the tire pressure, and i had the dealership check it but they could not duplicate the problem. applying light/steady/even pressure in the direction of the desired correction, without applying pressure beyond the point where you feel the resistance seems to help prevent the overcorrection problem. on 9 jan, when crossing uneven lanes on the highway due to construction, the wheel pulled to the right more than you'd ever expect under these conditions and i ended up half way into the next lane. luckily there were no cars in that lane otherwise it would have resulted in a collision without a doubt. that was followed by an overcorrection to the left, and again back to the right. i had to slow down below 40mph before the resistance in the steering eased up. this incident happened on a highway that i am very familiar with; i have traveled it without incident on my way home from work for the past 6 years, and i was prepared for the transition between the two uneven lanes. i have driven other vehicles with epas. this is not normal!! | |||