Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/07/2011 | 77000 | ||
| Tl*the contact owns a 2002 ford focus svt. the contact stated that while driving approximately 65 mph the bolt located underneath the air bag that holds the steering wheel in place disengaged. as a result, the contact lost all steering capabilities but was able to drive onto the side of the road. the vehicle was towed to the dealer who stated that the ignition switch was faulty, as a result the electrical failure caused the steering wheel to fall off and the bolt to be loose. the manufacturer was contacted and stated that there was nothing they could do since the vehicle was not under warranty. the vehicle was repaired. the failure and current mileage was 77,000. | |||
| 02/07/2011 | 77000 | ||
| Tl - the contact owns a 2002 ford focus svt. the contact stated that while driving approximately 65 mph the nut located underneath the air bag that hold the steering wheel together disengaged. as a result the contact lost all steering capabilities but was able to pulled to the side of the road. the vehicle was towed to the dealer who diagnosed that the ignition switch was faulty, electrical issues that were causes as a result of the steering wheel coming off, and the loose nut. the dealer was unable to provide a reason why a nut would come off. the manufacturer was contacted who stated that there was nothing they could do since the vehicle was not under warranty. the vehicle was repaired. the failure and current mileage were 77,000. pm | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/08/2002 | 3168 | 0 | 09/29/2002 |
| Failure of high-pressure power steering hose. subsequent loss of fluid caused bearing in power fluid pump assembly to seize resulting in pulley shearing off and exiting vehicle from under body. the loss of the pulley caused the accessory serpentine drive belt failure, which resulted in additional loss of the water pump, alternator, and a/c compressor. fluid also soaked onto exhaust manifold and passenger side brake assemblies.*ak | |||