Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/29/200518000206/20/2002
 I purchased new an 2002 ford focus with a serious suspension problem. the vehicle has worn through two sets of tires unevenly on the inside of the tread. one set had actually worn down to the steel belt beyond the rubber causing its failure at 18,000 miles. this incident caused damage to the front wheel, which had to be replaced. i have had it checked by a professional automotive alignment shop, and was told it was well within fords specifications. after contacting ford motor company and their special vehicle team they both said there was not anything that could be done. i am lucky that the problem has not caused a serious accident within the last 30,000 miles and two sets of tires. i feel this safety oversight is due to ford and its failure to properly adjust their suspension parameters to work properly on our 2002 ford focus. replaced one factory wheel, installed suspension camber adjustment parts, four new tires and had vehicle re aligned out of fords factory specifications. *nm
09/04/200393711
 9 repair issues in 8,000 miles. 1. grinding brakes. 2. sunroof failed to close. 3. engine sensor failed. 4. tire developed a bubble. 5. intake runner failed. 6. stereo jammed. 7. horn failed. 8. defective control assembly. 9. defective manifold assembly. *la
TIRES - SIDEWALL
03/01/20031
 I've had 2 sidewall blow outs on my continental-sport contact. they are oem on my svt focus. i own two of them, and basically they roughly have blown out the same time around 6,000 and 7, 000 (approximately). i've been driving 18 years with out a flat or a blow out and have 2 alone with this car. they are expensive tires as well as hard tire to find.*jb
04/13/20036000209/30/2002
 Possible defect in continental's contisport contact oem tires (size 215/45zr17) that came with my new ford focus svt. i recently had a severe blow out on a highway i-90. luckily for me, it didn't result in any death, injury or destruction of the property but still there is no excuse for the ultra performance tire to fail in such a short period of time (under 6000 miles.) after further inspection i also discovered that one more tire developed sidewall crack and would have to be replaced. *jb