Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
1683205/01/200310002757Improved diagnostics for diagnostic trouble code p0107 - p0108. *tt09/16/2003
ELECTRICAL SYSTEM - BATTERY
1584704/01/2002637597Some think neighbor may exhibit the loss of the battery water maintenance reminder icon illuminating, however, the icon may then reset itself and turn off. *tt12/03/2002
ELECTRICAL SYSTEM - IGNITION - MODULE
1580304/01/2002637526Some think neighbor may experience the loss of diagnostic trouble codes when pulling them out of memory from the cluster. *tt12/02/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
12/21/200654131509/01/2004
 I have a 2003 ford excursion diesel turbo 6.0 engine. the vehicle has been to the dealer at least 5 times since the above date for a/c problems & shutting off on me. i have replaced the batteries on 4 occasions in the past 7 months. they have found one short in february & after replacing the batteries again in april 2007 the vehicle died on me. while i am driving the lights turn off & i lose power. they are unable to find & correct the problem & i am afraid to drive the vehicle because i have to pick up my 4 children and feel i am putting them at risk for an accident.*ak
02/15/2007680001003/13/2005
 On february 2007 i was driving the expedition in rush hour trafficwhen i noticed that car began to feel very heavy. i also noticed that the speedometer was going down despite fact that i was pressing down the gas pedal, and suddenly all of the engine lights turned on. i was able to pull over and start the car with no problem ,but 5 minutes later it will do the same thing all over again. i took the car to the dealer, and ever since they are awaiting for parts to come in ,and they have been on national backorder. ford d refuses to give me either a rental or a loaner. ford consumer department sucks.*ak
10/24/20067500005/15/2003
 My 2003 ford explorer is experiencing similar symptoms reported by other fire victims: cruise control totally inoperative, persistent abs alerts, low oil pressure alerts (sometimes just days after an oil change), and steering issues. the local ford dealership is providing service at my expense but pretended that they had no idea as to what the problem was. after doing research on the internet, and reading testimonies from other fire victims, i am terrified. in my subdivision, houses stand only a few feet apart...the homeowner's association prohibits any parking on the street. the 2003 ford explorer models should also be recalled immediately.
12/23/200438368112/15/2002
 My ford explorer has several problems with the computer since new. *nm
08/15/200528300110/25/2002
 I have a lot of problems with my expedition 2003 since i bought it and i don't know what to do the guarantee its almost expired, now the problem is with the air condition. *jb
02/04/2005305/05/2003
 My husband and i are leasing a 2003 ford expidition of which we received on 5/5/03. as of 10/04 this suv have been to the dealer twice for the same problem, (sensors burn out). also in 10/04 the front end brakes had to be replaced, and the again on 2/05, the front end brakes back brakes and also front end rotors had to be replaced as well. we were informed that this suv should in no way need new brakes this soon and definitley not rotors. this suv only have 35,000 miles as of 5/19/05. but when the rotors were replaced it only had 31,000 miles. i would like something done about this problem, because i have spoken to numerous of expidition owners and they all are having the same problems the brakes and rotors. i would like to be re-inbursed for they money we have spent thus far for an on going defect. also we were told that we would be contacted when the lower grill of the truck arrived, because ours did not have one when we picked it up from the dealer, well we are still waiting as of 5/05.
04/27/200516502108/26/2003
 Dt: while driving, vehicle began to jerk along with dark smoke from the exhaust. vehicle hesitated and consumer pulled into a parking lane, a turn lane leading into an office park. consumer proceeded to call highway assistance that ford dealer uses in area, they eventually sent a tow service that could not tow because 2 people were already in the cab. consumer called dealer back and dealer gave name and number of another tow service that brought vehicle back to dealer. consumer was told computer was the problem of the hesitation. *tt
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
07/17/2006107/10/2006
 On my 2003 ford windstar fuses repeated blow and also the there is something wrong with the ignition switch every time you hit a bump all the interior dome lights come on and some times they just flicker off and on for no reason. there is something wrong with the wiring in my van and i have heard that i am not the only one with this problem. i have done some research and found that there are many other people with this same problem. i would like for this to be looked into. *tr
ELECTRICAL SYSTEM - IGNITION
07/17/2006107/10/2006
 On my 2003 ford windstar fuses repeated blow and also the there is something wrong with the ignition switch every time you hit a bump all the interior dome lights come on and some times they just flicker off and on for no reason. there is something wrong with the wiring in my van and i have heard that i am not the only one with this problem. i have done some research and found that there are many other people with this same problem. i would like for this to be looked into. *tr
07/25/200451179106/16/2004
 Driving down interstate 91 in mass. my 2003 ford expedition blew out a spark plug. this was a factory installed original plug . this vehicle is equipped with the 5.4 triton engine which seems to have a history of this problem. we had to be towed to a ford dealer for repairs. re-threading the engine head, replace the damaged coil pack and a new spark plug. with labor my bill was over $700. this does not include the tow fee and a night at a local hotel (we were traveling from out of state on vacation). upon researching this problem i have read dozens and dozens of stories like mine involving this triton class engine built by ford. a spark plug should not be blown out of the engine block period. when dozens and dozens of people write in to say their ford mustang, f150, expedition, f250, or excursion has blown out a plug that's unacceptable. *nm
ELECTRICAL SYSTEM - IGNITION - SWITCH
06/18/2006105/05/2005
 I purchased my 2003 ford focus in 2005 and ever since the ignition switch gets stuck but it has got stuck over the last three years . *cn
06/01/200550000307/05/2003
 The ignition switch in my ford focus zx3 (2003) has been replaced twice. once on 6/17/04 at 17,301 miles by latham ford in latham, ny and on 12/17/04 at 33,213 miles by nemer ford in queensbury, ny. both times i put the key in the ignition and it would not turn. both times the repair was covered under warranty. i took the vehicle into new country ford yesterday (6/1/05) because the key turns, but the car does not start only the electric comes on. the service manager there, bob, said the mechanic is still looking at the car and apparently the ignition switch is broken again, but he thinks something else in the steering column may be the problem. if it is not the ignition switch that is broken i will likely have to pay for the repair, even though the malfunctioning piece may have been causing the ignition switch to fail the first two times (meaning that those mechanics missed the big problem).
ELECTRICAL SYSTEM - WIRING
06/17/200510/21/2002
 I heard cnn's report on ford's that could have a problem with fire due to a hot wired cruise control on many fords.they can go on fire even when not running, perhaps in the garage. i have a 2003 explorer, i have called the ford dealer and they have not taken responsiblity for this problem. do you know anything about it, what can we do if we own these cars to be safe?
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
05/04/2005304/16/2003
 Passenger-front tire received an impact in an accident. this hit was a side-crash where only the tire and a small area of the outside framing above the wheel were damaged. the air bags did not deploy. the truck sparked and ignited on impact. the truck was in full flames in the tire and engine area within 9-11 minutes. the fire burned out the center portion of the windshield, the entire engine area, the dashboard/glove compartment, and the tire area within that time frame. i was moving at approximately 10 mph when the other driver colided with my truck at approximately 40-45 mph; the weather was cloudy/rainy but it had not rained yet during my morning travel. the air
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
05/04/2005304/16/2003
 Passenger-front tire received an impact in an accident. this hit was a side-crash where only the tire and a small area of the outside framing above the wheel were damaged. the air bags did not deploy. the truck sparked and ignited on impact. the truck was in full flames in the tire and engine area within 9-11 minutes. the fire burned out the center portion of the windshield, the entire engine area, the dashboard/glove compartment, and the tire area within that time frame. i was moving at approximately 10 mph when the other driver colided with my truck at approximately 40-45 mph; the weather was cloudy/rainy but it had not rained yet during my morning travel. the air