Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS - UNIT | |||
| We rented a 15 foot ryder truck from sarasota, fl to peru, illinois in feb. 2001 & the truck was a nightmare. first of all, when my husband went to pick the truck up he noticed the right rear tire was bald and the salesman there said - don't worry about it - they'll fix it in peru 1300 miles away!!! 2nd - the taillights on the truck didn't work so we had to drive at night with the emergency flashers on & 3rd the truck has a major suspension problem. we had it packed correctly - heavy appliances up front and we counter balanced a heavy item on one side with another heavy item on the other side. when we would reach 55 mph (sometimes even slower depending on road conditions) the bed ot the truck would start to rock causing the truck to almost flip over several times. we had someone in front of the truck and my mother & i were in the back of the truck so we saw it from both directions. the front tires were lifting off the ground, that's how bad the truck was rocking. my husband would have to slow to 30 - 35 mph to get the truck to stop rocking & one time nearly caused a very bad accident involving 2 semi's. there's a safe situation!!! we contacted ryder when we reached our destination (we didn't call on the road because our time schedule was too short) & they don't seem to be too worried about it. they rented the truck out within a couple of days & said it was fine, but it's not. please contact us & let us know where we need to go from here. thank you - doug & vicki rosenfelder. *ak | |||
| EXTERIOR LIGHTING - TAIL LIGHTS | |||
| We rented a 15 foot ryder truck from sarasota, fl to peru, illinois in feb. 2001 & the truck was a nightmare. first of all, when my husband went to pick the truck up he noticed the right rear tire was bald and the salesman there said - don't worry about it - they'll fix it in peru 1300 miles away!!! 2nd - the taillights on the truck didn't work so we had to drive at night with the emergency flashers on & 3rd the truck has a major suspension problem. we had it packed correctly - heavy appliances up front and we counter balanced a heavy item on one side with another heavy item on the other side. when we would reach 55 mph (sometimes even slower depending on road conditions) the bed ot the truck would start to rock causing the truck to almost flip over several times. we had someone in front of the truck and my mother & i were in the back of the truck so we saw it from both directions. the front tires were lifting off the ground, that's how bad the truck was rocking. my husband would have to slow to 30 - 35 mph to get the truck to stop rocking & one time nearly caused a very bad accident involving 2 semi's. there's a safe situation!!! we contacted ryder when we reached our destination (we didn't call on the road because our time schedule was too short) & they don't seem to be too worried about it. they rented the truck out within a couple of days & said it was fine, but it's not. please contact us & let us know where we need to go from here. thank you - doug & vicki rosenfelder. *ak | |||