Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
06/14/20011
 While driving the passenger side rear tire blewout without warning (goodyear wrangler ht xl p235/75r15). nlm
07/29/2001110/01/1996
 While traveling on the mass. tpke., at 60 mph, i experienced a very loud explosive type sound from the rear of the motorhome. i pulled over to the shoulder and determined that the inside right rear tire had separated, causing extreme damage to the motorhome storage compartment just rear of the axle. i contacted onstar who then notified the state police and hwy. auth. they did arrive but were unable to stay and help as there was a massive accident elsewhere on the tpke. i have contacted both firestone and my insurance co., and both are sending complaint forms to be completed. i am very concerned about our safety as i still have six more of these tires on my vehicle. (dot number: urb0998055 tiresize: lt22575r16)
 We rented a 15 foot ryder truck from sarasota, fl to peru, illinois in feb. 2001 & the truck was a nightmare. first of all, when my husband went to pick the truck up he noticed the right rear tire was bald and the salesman there said - don't worry about it - they'll fix it in peru 1300 miles away!!! 2nd - the taillights on the truck didn't work so we had to drive at night with the emergency flashers on & 3rd the truck has a major suspension problem. we had it packed correctly - heavy appliances up front and we counter balanced a heavy item on one side with another heavy item on the other side. when we would reach 55 mph (sometimes even slower depending on road conditions) the bed ot the truck would start to rock causing the truck to almost flip over several times. we had someone in front of the truck and my mother & i were in the back of the truck so we saw it from both directions. the front tires were lifting off the ground, that's how bad the truck was rocking. my husband would have to slow to 30 - 35 mph to get the truck to stop rocking & one time nearly caused a very bad accident involving 2 semi's. there's a safe situation!!! we contacted ryder when we reached our destination (we didn't call on the road because our time schedule was too short) & they don't seem to be too worried about it. they rented the truck out within a couple of days & said it was fine, but it's not. please contact us & let us know where we need to go from here. thank you - doug & vicki rosenfelder. *ak
05/26/20001
 Attorney is writting in to report an accident due to the (workhorse lt245/75r16 tire) which experienced failure resulting in collision in which four injuries occurred, the van was used as a school bus with 11 total occupants 8 children and three adults. *mjs
07/14/1999304/01/1998
 Original tires on vehicle at time of puchase from dealership( dot number: vd1l1xa456 tire size: lt22575r16 )
03/15/2000202/01/1998
 2 tires failed on the above motorhome within 2 months. there was not enough of either tire left to make a report to firestone although i did try to get them replaced under warranty. there are still 4 of the original tires on the vehicle. one tire was replaced with a firestone at a cost to me of approximately $110.00 the second was of a private brand purchased in fort collins, co on a saturday afternoon for about $140.00. after my experience, i believe the firestone problm extends to 16 tires.( dot number: tire size: 225-75-r16 )
08/03/2000211/01/1998
 This is the second tire of this type to blow out. first blow out occured approximately 2 months ago at 40 mph. i bought a new tire at 6pm and dealer kept old tire. tire had been driven for approximately 2 hours straight at 55 mph in 100 degree weather. current blow out occurred after 4 hours of continous driving at 60-65 mph again in 100 degree weather. both tires had less than 12,000 miles of service. approximately 1/5 of tread became delaminated from inner core and steel belts separated.( dot number: vd1l1xd237 tire size: lt22575r16 )
410/01/1996
 The vehicle seemed to shift to the right as if i was sliding in the rain. this has happened two times. i have driven my vehicle sparingly since and at very low speeds because of my fear of overturning.
TIRES - TREAD/BELT
08/28/20002
 After market firehawk atx 31/1050/16.5 and dot # vdxbaxd084, about 18,000 miles on the tires. rear passenger tire tread separated which almost caused a crash. *ak also the second tire failed on the date shown. *yh
108/01/1996
 General (p235/70r) tires failed, tread separated on both tires.