Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 071011 | 10021907 | Advanced traction control system - short duration activation. *kb | 06/25/2007 | ||
| 0531 | 02/21/2005 | 10012947 | Maf diagnostic service tip - vehicles equipped with egr system module (esm). *tt | 04/05/2005 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| 03L17 | 12/01/2003 | 10008284 | Demonstration/delivery hold - special field action 03l17. revised smog emissions information. *tt | 07/26/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/10/2012 | 87000 | 1 | |
| The car was driving fine all of a sudden the freestar lost power, i was doing t most 40 mph because it was during rush hour on the i15 hwy by hesperia everything was fine and all of a sudden my car lost power and began to feel like it was loosing power and then i saw it go from forty to slower mpg and i had my foot on the accelerator i immediately pulled over as soon as i could and there was smoke and then there was fire my 1car was burnt a total loss my daughter and i barely escaped with our lives minutes before the van exploded someone had put us in her car and drove us forward saving our lives when the fire department arrived i walked back to my car and the fire had expanded far past where me and my daughter were standing. my daughter is still traumatized by the experience and so am i. we would of been severely burnt or died when the car exploded and everything caught on fire past the spot my daughter and i were standing the firemen could not believe that the fire had been so extensive. we lost everything my daughter loved, all her most precious material things we went from driving on a happy trip to the realization we could of died by the fire. if the passerby would not had put us in her car and drove us to safety. *tr | |||
| 05/12/2010 | 74212 | 1 | |
| Many issues with the van & they continue. purchased from 1 previous owner, jan '09 around 60k may 2010, 74k miles- replaced spark plugs & wires, fuel system cleaner: rough idle $432.23 dec 2010, 83k miles - replaced front axle & sway bar links: $822.89 april 2011, ? miles, - replaced plugs & wires, coil pack: rough idle $700.85 jan 2012, 100k miles - replaced pvc evap hose, r&r fuel filter, fuel injector cleaner: rough idle $228.40 aug 15 2012, 106k miles - recall, torque converter replaced: costing me $162.14 to replace seals & transmission filter aug 16 2012, 106k miles - replaced egr valve: rough idle & engine light on after recall fix $135.95 (dealership was kind enough to only charge for labor) aug 31, 2012, 107k miles - engine is still running rough, piercing noise while driving, sometimes it goes away when i am turning. *tr | |||
| 03/31/2012 | 90000 | ||
| Tl-the contact owns a 2004 ford freestar. the contact stated that while driving approximately 70 mph, the vehicle stopped accelerating. the contact was able to safely coast to a stop. the vehicle was pushed home by another vehicle. the contact examined the vehicle and noticed that the engine seized in addition to the transmission failure. the vehicle had not been inspected by a dealer, nor had it been repaired. the manufacturer had not been notified. the failure and current mileages were approximately 90,000. sm. | |||
| 03/31/2012 | 90000 | ||
| Tl-the contact owns a 2004 ford freestar. the contact stated that while driving approximately 70 mph when the drive had stopped functioning causing the vehicle to not accelerating anymore. the vehicle was able to coast to the side of the road. the vehicle was pushed home by another vehicle. after getting the vehicle home he noticed that the engine had locked up as well due to the transmission failure. the vehicle had not been inspected by a dealer nor had it been repaired. the manufacturer had not been contacted. the failure and current mileages were approximately 90,000. tb | |||
| 01/18/2012 | 135000 | ||
| Tl- the contact owns a 2004 ford freestar. the contact stated that when starting the vehicle, she would occasionally become locked inside the vehicle or locked out of the vehicle by the anti-theft system. the vehicle would also sporadically fail to start. the vehicle was taken to the dealer where the trans receiver was replaced and the computer was updated however, the failure persisted. the current and the failure mileages were 135,000. kmj | |||
| 02/22/2012 | 82000 | ||
| The vehicle will begin to act like it is going to stall at high speeds or going up hill. we notice it more when we accelerate really fast like an on ramp to the highway, but it also happens when it needs the extra power going up hill. i have taken it in and i was told it was water getting into the pcm causing electrical problems with read outs on temperatures and other things. we have already had to get the torque converter replaced a few years ago and i was told that it may have been to issues with the pcm. | |||
| 01/18/2012 | 135000 | ||
| Tl- the contact owns a 2004 ford free star. whenever the contact starts the vehicle she noticed that occasionally the auto theft system would either lock the contact inside or outside the vehicle and that the vehicle would intermittently not start. the vehicle was taken to the dealerhsip where the transreciever was replaced and the vehicles computer was updated, however the failure continues to occur. the current and failure mileages are 135000. bml | |||
| 02/22/2012 | 82000 | ||
| The vehicle will begin to act like it is going to stall at high speeds or going up hill. we notice it more when we accelerate really fast like an on ramp to the highway, but it also happens when it needs the extra power going up hill. i have taken it in and i was told it was water getting into the pcm causing electrical problems with read outs on temperatures and other things. we have already had to get the torque converter replaced a few years ago and i was told that it may have been to issues with the pcm. | |||
| 01/18/2012 | 135000 | ||
| Tl- the contact owns a 2004 ford free star. whenever the contact starts the vehicle she noticed that occasionally the auto theft system would either lock the contact inside or outside the vehicle and that the vehicle would intermittently not start. the vehicle was taken to the dealerhsip where the transreciever was replaced and the vehicles computer was updated, however the failure continues to occur. the current and failure mileages are 135000. bml | |||
| 02/22/2012 | 82000 | ||
| The vehicle will begin to act like it is going to stall at high speeds or going up hill. we notice it more when we accelerate really fast like an on ramp to the highway, but it also happens when it needs the extra power going up hill. i have taken it in and i was told it was water getting into the pcm causing electrical problems with read outs on temperatures and other things. we have already had to get the torque converter replaced a few years ago and i was told that it may have been to issues with the pcm. | |||
| 01/12/2012 | |||
| Tl- the contact owns a 2004 ford freestar. the contact stated that the vehicle would stall without warning. the vehicle was taken to the dealer and a cover was placed over the computer to keep water from getting entering and damaging the computer but the repair did not correct the failure. the vehicle was taken back to the dealer where the dealer added sealant to the cover that was protecting the computer. the vin was not available. the current mileage was 103,000 and the failure mileage was unknown. kmj | |||
| 01/12/2012 | |||
| Tl- the contact owns a 2004 ford freestar. the contact stated vehicle looses power and then stalls while driving. the first time the vehicle was taken to the dealer a cover was placed over the computer to keep water from getting to it. that repair did not work, so the second time the dealer placed a sealant around the cover on the computer. the contact feels this is a safety issue because there was no warning prior to the vehicle stalling. the vin was not available. the current mileage was 103,000.rl | |||
| 12/27/2011 | 150000 | ||
| Came out from work, went to start my ford freestar, the car turned on but could not move it. the wheels would turn, attempt to reverse or drive and nothing would happen. was initially told by a mechanic about the torque converter, then had to replace the transmission. | |||
| 01/12/2012 | |||
| Tl- the contact owns a 2004 ford freestar. the contact stated vehicle looses power and then stalls while driving. the first time the vehicle was taken to the dealer a cover was placed over the computer to keep water from getting to it. that repair did not work, so the second time the dealer placed a sealant around the cover on the computer. the contact feels this is a safety issue because there was no warning prior to the vehicle stalling. the vin was not available. the current mileage was 103,000.rl | |||
| 12/27/2011 | 150000 | ||
| Came out from work, went to start my ford freestar, the car turned on but could not move it. the wheels would turn, attempt to reverse or drive and nothing would happen. was initially told by a mechanic about the torque converter, then had to replace the transmission. | |||
| 01/05/2012 | 111000 | ||
| Tl-the contact owns a 2004 ford freestar. the contact stated that while driving 35 mph, the vehicle suddenly stalled and all electrical systems stopped functioning. the contact did not take the vehicle to the dealer for a diagnostic test. the failure mileage was 111,000. sm. | |||
| 01/05/2012 | 111000 | ||
| Tl-the contact owns a 2004 ford freestar. the contact stated while driving 35 mph the vehicle suddenly stalled and disconnected all electrical systems. the contact did not take the vehicle to the dealer for a diagnostic. the failure mileage was 111,000. jo | |||
| 11/26/2011 | 141486 | 1 | |
| Driving on freeway at 60mph the van just stopped accelerating, the rpm acted crazy. we pulled too side of road and would not move in any gear. i have had routine oil changes and maintenance, there was no signs or warning of any transmission problems. vehicle towed. i have been told my van needs new transmission. *tr | |||
| 11/26/2011 | 141486 | ||
| Driving on freeway at 60mph the van just stopped accelerating, the rpm acted crazy. we pulled too side of road and would not move in any gear. i have had routine oil changes and maintenance, there was no signs or warning of any transmission problems. vehicle towed. i have been told my van needs new transmission. | |||
| 10/05/2011 | 94000 | ||
| 2004 ford freestar lost all accelleration and stopped on major roadway. no previous signs of trouble from transmission. class action filed in us district court august 2010 declaring faulty manufacturing...ford refusing to repair without full payment of $3200.....current mileage 94,000. how many must get robbed before this is addressed? | |||
| 09/03/2011 | 88000 | ||
| Transmission issues had to be replace, check engine light will not turn off. i have read many reports online about issues with the transmission in the 2004 ford freestar, sensor light issues, tracking light issues. no warning transmission just died 200 miles from home. | |||
| 10/05/2011 | 94000 | ||
| 2004 ford freestar lost all accelleration and stopped on major roadway. no previous signs of trouble from transmission. class action filed in us district court august 2010 declaring faulty manufacturing...ford refusing to repair without full payment of $3200.....current mileage 94,000. how many must get robbed before this is addressed? | |||
| 09/03/2011 | 88000 | ||
| Transmission issues had to be replace, check engine light will not turn off. i have read many reports online about issues with the transmission in the 2004 ford freestar, sensor light issues, tracking light issues. no warning transmission just died 200 miles from home. | |||
| 10/05/2011 | 94000 | ||
| 2004 ford freestar lost all accelleration and stopped on major roadway. no previous signs of trouble from transmission. class action filed in us district court august 2010 declaring faulty manufacturing...ford refusing to repair without full payment of $3200.....current mileage 94,000. how many must get robbed before this is addressed? | |||
| 09/03/2011 | 88000 | ||
| Transmission issues had to be replace, check engine light will not turn off. i have read many reports online about issues with the transmission in the 2004 ford freestar, sensor light issues, tracking light issues. no warning transmission just died 200 miles from home. | |||
| 09/15/2011 | 105000 | ||
| The main engine computer (ecm, pcm, aka eec) constantly gets wet due to a design flaw. water drips down on the computer and will cause the engine just to die while driving the car on the highway. this causes a very dangerous situation! | |||
| 05/28/2011 | 80700 | ||
| Tl*the contact owns a 2004 ford freestar. the contact stated while driving at various speeds, the vehicle suddenly stalled without any warning. the vehicle was not inspected by a dealer nor had it been repaired. the manufacturer was contacted and advised him that they were unaware of this failure with his year, make and model vehicle. the vin was not available. the failure and current mileage was approximately 80,700. | |||
| 07/17/2010 | 87000 | ||
| Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle would stall without warning when driving various speeds. the vehicle would restart sporadically or the contact would have the vehicle towed. in addition, the vehicle would also start independently without the key being in the ignition. the vehicle was taken to a local mechanic who advised that water had entered the computer corroded the system which caused the failure. the contact confirmed that the failure would most recur when there was rainy weather. the manufacturer was contacted who offered no assistance. the vehicle was not repaired. the current mileage was approximately 90,000 and the failure mileage was approximately 87,000. | |||
| 07/17/2010 | 87000 | ||
| Tl-the contact owns a 2004 ford freestar. the contact stated that when driving, the vehicle suddenly shut down with no warning and no power. the contact was able to restart at times and other times, it had to be towed. the vehicle would sometimes turn on when there was no key in the ignition. the vehicle was taken to a local mechanic who stated that water got on the computer which caused corrosion which caused the failure. the failure occurred everytime it rained. the contact called the manufacturer who offered no assistance. the vehicle had not been repaired. the current mileage was approximately 90,000. the failure mileage was approximately 87,000-bk | |||
| 06/01/2009 | |||
| Tl-the contact owns a 2004 ford freestar. the contact stated that when driving in inclement weather the water enters into the electriacl system and stalls the vehicle. this failure has occurred on 7 different occasions. the vehicle was inspected by a dealer and they would get the water out and blow dry the wet area. they also advised her that there was no other solution. the manufacturer was contacted and offered no assistance and are not aware of this occurring in other vehicles. the failure mileage was unknown. the vin was unavailable. tb | |||
| 01/13/2011 | 82576 | ||
| Tl*the contact owns a 2004 ford freestar. while accelerating from a stop light at approximately 5 mph the contact heard a clanging noise in the front end of the vehicle and then it stalled. the vehicle was towed to an authorized dealer where the contact was told that the spline was stripped and the torque converter needed to be replaced. the vehicle was repaired. the failure mileage was 82,576 and the current mileage was 86,000. | |||
| 06/01/2009 | |||
| Tl-the contact owns a 2004 ford freestar. the contact stated that when driving in inclement weather the water enters into the electriacl system and stalls the vehicle. this failure has occurred on 7 different occasions. the vehicle was inspected by a dealer and they would get the water out and blow dry the wet area. they also advised her that there was no other solution. the manufacturer was contacted and offered no assistance and are not aware of this occurring in other vehicles. the failure mileage was unknown. the vin was unavailable. tb | |||
| 01/13/2011 | 82576 | ||
| Tl*the contact owns a 2004 ford freestar. while accelerating from a stop light at approximately 5 mph the contact heard a clanging noise in the front end of the vehicle and then it stalled. the vehicle was towed to an authorized dealer where the contact was told that the spline was stripped and the torque converter needed to be replaced. the vehicle was repaired. the failure mileage was 82,576 and the current mileage was 86,000. | |||
| 06/01/2009 | |||
| Tl-the contact owns a 2004 ford freestar. the contact stated that when driving in inclement weather the water enters into the electriacl system and stalls the vehicle. this failure has occurred on 7 different occasions. the vehicle was inspected by a dealer and they would get the water out and blow dry the wet area. they also advised her that there was no other solution. the manufacturer was contacted and offered no assistance and are not aware of this occurring in other vehicles. the failure mileage was unknown. the vin was unavailable. tb | |||
| 01/13/2011 | 82576 | ||
| Tl*the contact owns a 2004 ford freestar. while accelerating from a stop light at approximately 5 mph the contact heard a clanging noise in the front end of the vehicle and then it stalled. the vehicle was towed to an authorized dealer where the contact was told that the spline was stripped and the torque converter needed to be replaced. the vehicle was repaired. the failure mileage was 82,576 and the current mileage was 86,000. | |||
| 06/01/2009 | |||
| Tl-the contact owns a 2004 ford freestar. the contact stated that when driving in inclement weather the water enters into the electriacl system and stalls the vehicle. this failure has occurred on 7 different occasions. the vehicle was inspected by a dealer and they would get the water out and blow dry the wet area. they also advised her that there was no other solution. the manufacturer was contacted and offered no assistance and are not aware of this occurring in other vehicles. the failure mileage was unknown. the vin was unavailable. tb | |||
| 01/13/2011 | 82576 | ||
| Tl-the contact owns a 2004 ford freestar. while accelerating from a stop at approximately 5 mph the contact heard a clunk noise coming from the front end and the vehicle stalled. the vehicle was towed to an authorized dealer where the contact was told the spline was stripped and the torque converter needed to be replaced. the vehicle was repaired. the failure mileage was 82,576 and the current mileage was 86,000. sm. | |||
| 06/01/2009 | |||
| Tl-the contact owns a 2004 ford freestar. the contact stated that when driving in inclement weather the water enters into the electriacl system and stalls the vehicle. this failure has occurred on 7 different occasions. the vehicle was inspected by a dealer and they would get the water out and blow dry the wet area. they also advised her that there was no other solution. the manufacturer was contacted and offered no assistance and are not aware of this occurring in other vehicles. the failure mileage was unknown. the vin was unavailable. tb | |||
| 01/13/2011 | 82576 | ||
| Tl-the contact owns a 2004 ford freestar. while accelerating from a stop at approximately 5 mph the contact heard a clunk noise coming from the front end and the vehicle stalled. the vehicle was towed to an authorized dealer where the contact was told the spline was stripped and the torque converter needed to be replaced. the vehicle was repaired. the failure mileage was 82,576 and the current mileage was 86,000. sm. | |||
| 01/30/2011 | 97300 | ||
| Tl-the contact owns a 2004 ford freestar. the contact stated that while driving approximately 70 mph on the interstate the vehicle suddenly stalled. no warning lights illuminated on the instrumental panel. he was unable to restart the vehicle so, it was then towed to a dealer. they have yet to diagnose the failure. the failure and current mileages were approximately 97,300. tb | |||
| 06/25/2010 | 95000 | ||
| When driving our van it started to jerk and the engine light started flashing. it then stalled out on us. it was raining that day and it continued to do this. the next day when the rain stopped it quit and ran fine, but started again the minute we hit any moisture. the computer in the van also started sending error messages constantly, check brake fluid, check oil, check rear brake lights, check traction control, check doors and so on when these things were checked there were no problems with them. the engine light continued to flash so we had someone look at it and fix it. they told us the coil pak was bad and replaced it for us. the van ran fine for 1 week and then this started again. so when i went online to do some research on this i found a site on topix, complaints about ford freestar that had 100's of complaints about this van. alot of people were having the same promblems and they took it to garages where they said it is a design flaw by ford that water gets up under the engine into the pcm (computer) shorts it out and then eventually messes up the coil. we continue to have all these problems with the van, it stalls out on me in rain or any moisture. i have had the van stall while turning onto a road and my van be stuck across the road right above a dangerous curve with my youngest child and i alone in the vehicle. | |||
| 09/01/2009 | 79000 | ||
| Tl- the contact owns a 2004 ford freestar. the vehicle shuts down frequently while in traffic. the check engine light illuminates before the failure occurres. the vehicle was taken to the garage numerous times. the garage replaced the gas filter, and cam sensor twice, but failure was not correct. the vehicle was taken to the dealer, the diagnose located the failure at the power control module. the dealer estimated cost to replace the power control module was $940.00. the manufacturer took a report 1898911628. the manufacturer stated they have not received reports concerning the failure and the contact might be the only person that has experienced the failure. the failure mileage was 79,000 and current mileage was 80,800. li | |||
| 05/13/2010 | 126665 | ||
| My 2004 freestar suddenly quit running last week. there was very little forward power and no reverse power. it also began sitting and sputtering terribly and would not start.i made it to the edge of traffic. it had been wet and rainy all week. now that the weather is dry the van starts. this is an ongoing issue. i have already replaced the transmission once. | |||
| 01/01/2010 | 75000 | 1 | |
| Driving down a small hill, came to a complete stop. made a right hand turn started to accelerate and lost all power. drifted to the left hand side off the road and came to a complete stop in the left drive lane of the highway. very dangerous spot to be in. *tr | |||
| 01/01/2009 | 90000 | ||
| Tl*the contact owns a 2004 ford freestar. while driving 45 mph, the front driver's side tire shook heavily. the contact also heard a very loud noise coming from the engine. she took the vehicle to a mechanic and was informed that a new hub assembly and wheel bearings were needed. through online research, the contact discovered nhtsa campaign id number 04v446000 (wheels:cap/cover/hub). the manufacturer stated that the warranty was expired on her vehicle and that the recall was never repaired on her vehicle. it was unknown whether or not her vin was included in the recall. the vehicle has not yet been repaired, but the contact believes that the vehicle should be repaired according to the recall since the failures are identical. the failure mileage was 90,000 and current mileage was 98,000. | |||
| 12/01/2008 | 65000 | 1 | |
| At approx. 60k miles, while driving at steady speeds between 40-45mph and 55-65 mph, the engine will stutter/hesitate for less than a second. the occurs at random but seems to be increasing in frequency and intensity lately. from the hundreds of complaints, the most logical in my view are a failed coil pack; the pcm module or a transmission sensor. my research alerted me to the hundreds of unexpected transmission failures that occurred without any prior warning. we are senior citizens and live and commute in a very rural area. if we had a transmission failure as has been reported/described repeatedly, our safety and welfare would be seriously at risk. we don't have another $30k to replace this van, so we are having the transmission rebuilt as a pre-emtive measure. we are also replacing the coil pack at this time. the dealer is to evaluate the other suspect components and replace as needed. the cost of these repairs and rental car is estimated to be about $3k. ford motor company will lose a bigger market share by ignoring these complaints. we have been a ford customer for decades. *tr | |||
| 12/24/2006 | 1 | ||
| Does anyone read these? my daughter posted a complaint over a year ago. i just read through a number of complaints about the 2004 ford freestar's transmission problems. my son-in-law purchased this van for my daughter for mother's day of 2006 because they were expecting another son and outgrowing their jeep grand cherokee. in the winter of 2006 it started acting up. we had to go get them on christmas eve as they were broke down on the side of a country road on their way to our house for christmas. it was diagnosed a crank shaft sensor. after coming up with the money to replace that, it worked fine for a while. started again. they were told they most have got a faulty crank shaft sensor and replaced it again. some time later, it started again. they took it to a transmission specialist that replaced some more sensors. it ran fine all summer. winter of 2007 started again. replacing more sensors. again this winter, it is doing the same thing. this time it was diagnosed as the abs box on the undercarriage of the van. $400 for the part alone. my daughter was so excited because it ran better than it ever had and they thought they figured out the problem. now it is doing it again. it sometimes will not go in reverse. acts like it is taking off in 3rd gear. stalls out. this is their only vehicle. he is laid off. she is on the verge of losing her job due to attendance as a result of transportation issues. they are struggling like the rest of us to keep their home our foreclosure and their utilities on. the sad thing, they are still paying payments on this van! someone have a heart here! do something! it is the first ford they have ever owned. my son-in-law says he will buy foreign from now on. i own a ford also, i will never own another one either. they have contacted the ford dealership as well as the manufacturer and got no response. this is how they treat their customers. i guess they deserve to go in bankrupt in this economy! *tr | |||
| 09/19/2008 | 50038 | 1 | |
| My family and i were stopped at a stop sign in our 2004 ford freestar. we turned left and almost at the same instant the car's engine started a revving noise and (lucky for us) out of the intersection the car wouldn't go. we were almost smashed by a truck turning the same corner. we had the car towed to our ford dealership. i was doing research on ford freestars and found they had torque converter problems. i called the dealership back and they couldn't give me any updates. at this time i told them of my research and told them it's probable the torque convert. they called back the next day and confirmed it's the torque converter. called ford customer service and they told us it's not on recall because 'there hasn't been enough accidents or deaths. there were almost 4 a week ago in il, lucky for my family and i the truck turning stopped in time. *tr | |||
| 05/30/2008 | 52000 | ||
| Tl*the contact owns a 2004 ford freestar. while driving at various speeds, the vehicle would sporadically stall without warning. usually when the vehicle stalls, it takes approximately 15- 30 minutes to restart. the vehicle was taken to the dealer on three occasions, but they failure could not be duplicated. the failure mileage was 52,000 and current mileage was 57,000. | |||
| 05/15/2008 | 83000 | 1 | |
| Failure of cam sensor, then complete failure of transmission 2 weeks later. *tr | |||
| 03/02/2008 | 58502 | ||
| Tl*the contact owns a 2004 ford freestar. while driving approximately 35-40 mph, the vehicle began to hesitate and the instrumental panel lighting flashed. the vehicle shut off a few minutes later and was towed to the dealer. the dealer stated that water penetrated through the windshield wiper motor area and caused the main computerized system to fail. the instrument panel had to be replaced, the gas line had to be blown out, and the spark plugs were replaced. the insurance company investigation concluded that the failure was due to a product defect. the manufacturer acknowledged receiving the contact's written complaint; however, they would not assist with the $1,200 repair cost that the contact had to pay. the failure mileage was 58,502. | |||
| 04/25/2008 | 1 | ||
| Mrs. attee was starting our ford freestar, when she heard a clicking noise and noticed what she thought was smoke coming from the hood. she(mrs. attee) then opened the hood to find a small flame coming from the engine, she proceed to call the fire department. within 5 minutes the van 's engine was engulfed in flames. when the fire department arrived it was to late, the fire had already done its damage(totaled). *tr | |||
| 05/22/2007 | 29245 | 1 | 08/24/2004 |
| While driving my ford freestar the engine started to miss. after a short distance it died completely. luckily, i was on a side road and able to pull to the side out of the traffic. the problem was the result of a manufacturing defect allowing water to leak into the engine compartment and then into the pcm destroying it. at 29,000 miles the pcm had to be replaced without any payment by ford. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 02/26/2008 | 102000 | ||
| Bought van in june 2007 nothing but problems since. replaced battery within 2 months of purchase. replace o2 sensors 3 times and need done again. replaced transmission, radiator, egr valve, brakes 4 times, tie rod 2 times, calibers 2 times, rotors 3 times, fuel line, you name it, we have had to fix it. nothing but problems. we have spent close to 8k since feb 2008 on this vehicle and we can not get ford to help us at all. now the axles need replaced as well as sensors again. the dvd player quit working after 4 months, driver side heated seats quit working after 4 months. back passenger door sometimes won't open or unlock and sometimes it won't close when you try to close it. this vehicle has put my family in serious harm and we almost got into major accident do to most of the issues ie transmission stalled on interstate and had no warning at all. worst vehicle of all times. i can not trade in becasue i owe over 11k on this piece of crap. ford needs to refund me all of my money and suffering as well. i have thought about suing them for damages and selling this crap to us especially with 3 small children and having to travel to see family due to husband being a marine and always being deployed. almost missed seeing my grandpa for the last time before he did back in sept because of the transmission. this vehicle needs to be off of the roads forever. all of them. everyone that we know that has these vehicles have the same problems as us. | |||
| 06/03/2008 | 84000 | 1 | |
| I have a 2004 ford freestar and this summer my air conditioner stopped working. i called ford motor company and told them that i had the car for less than 3 years and needed their assistance in order to get my car repaired. they declined to give me any assistance. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/05/2010 | 123000 | ||
| Our freestar spits and sputters during wet weather. mechanic changed sparkplugs, but no change. only happens during wet times. vehicle stalled in traffic with daughter driving. finally was able to restart vehicle and get it off the road. | |||
| 10/31/2009 | 78000 | 1 | |
| After a day of family festivities, 2 1/2 hours away from home, i packed my husband, two daughters, son-in-law , granddaughter and myself into my 2004 ford freestar van. i was driving down a very rural two lane road, in total darkness when it started. i was leaving a very very small town and accelerated from 30 to 55. everything was fine until i reached 62 mph. the van seemed to misfire and lunged. everyone asked was it was. i had let off the gas a bit and tried not to go over 60. as we continued, the van lunged again, but now i was only going 55, and then again and again, going slower and slower. my husband assumed i had a problem with the gasoline and told me to blow it out but i told him when i pushed on the gas, there was no response. the check engine light went on and then it got bad. i could see headlights coming up in my rear view mirror. i thought about pulling off to the side, but as the van started to loose power, i realized that there was no shoulder and that there was a ravine. i was pumping the gas pedal and the van would intermittently respond by lunging forward and then pausing, just like a bucking bronco. the movement was so thrusting it woke up my granddaughter from a sound sleep. i managed to put my flashers on but i couldn't get off the road. i realized that i needed to make it to the next town, as being stranded in that area would be very dangerous for anyone getting out of the vehicle or anyone being left behind in the vehicle. i am amazed that no one got killed because the van would totally loose power and shut off. i was dropping to neutral to restart it, only to have the same thing happen again, pumping the gas, making it a little way and then the engine losing power. this happened four or five times until i made it into the next town, where i drove down hill with no engine, steering or brakes, and coasted into a gas station. it would not go into reverse and was left 2 hours from home, awaiting arrangements to picked up. *tr | |||
| 08/28/2009 | 85000 | ||
| Tl*the contact owns a 2004 ford freestar. the contact stated that while driving 55 mph the rpms dramatically increased, then the vehicle stalled as a consequence his risk for vehicle crash and serious injury were increased. the vehicle has not been diagnosed by the dealership, therefore the cause of the failure is unknown. the current and failure mileages were 85000. | |||
| 08/05/2005 | 250 | ||
| Tl*the contact owns a 2004 ford freestar. the contact started the ignition and placed the gear shifter into drive. the engine began to rev and the transmission immediately locked up. the contact had to make several attempts before the vehicle would operate. the vehicle was towed to an authorized dealer for diagnostic testing. the technician repaired the vehicle. in addition, the rear brake assembly failed, which was not covered under the warranty. the vehicle was taken to an independent mechanic for repairs. on a separate occasion, the vehicle was taken to an authorized dealer for identical failures. the vehicle also experienced electrical failures relating to the exterior lighting. the technician recommended that the transmission be rebuilt or replaced. the vehicle has not been repaired. the failure mileage was 250 and current mileage was 52,000. | |||
| 05/15/2005 | 34000 | 1 | 02/27/2004 |
| Dt: consumer saw an oil leak under vehicle. jiffy lube found a rock lodged between oil pan and a part of the frame or support member. oil pan worn through because of rock. jiffy lube will not remove rock because they said it would do more damage. manufacturer said to call dealer. *tt | |||
| 12/04/2004 | 25 | 3 | 07/04/2004 |
| Brakes squealing,air bag light comes on,engine hsa alot of pinging hioway speed 60 and up. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 02/27/2010 | 72000 | ||
| Tl* the contact owns a 2004 ford freestar. while driving approximately 20 mph on wet road conditions, the engine stalled without warning. he was able to coast onto the emergency lane until the vehicle came to a stop. the vehicle was towed to an independent mechanic but the technician recommended that the vehicle be inspected by an authorized dealer. the dealer stated that the catalytic converter needed to be replaced and also advised the contact to replace the transmission. there were no repairs made to the transmission and the failure persisted. the current mileage was unknown and the failure mileage was 72,000. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 05/01/2005 | 4510 | 2 | 04/15/2005 |
| I was going 35 mph, made a left turn and came to a stop and then the car stalled. put it in park and it started right up. two days later, i reversed out of my garage, went forward about 10 feet and came to a stop, two seconds later the car stalled. put it in park and it started right up. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 05/01/2008 | 47278 | 3 | |
| 2004 ford freestar. consumer states vehicles drives rough, stating vehicle accelerates and decelerates on its own *tgw the consumer stated the vehicle would slow down and then speed up with rapid jerking. the consumer had the egr replaced at a cost of $289.97. also, the air conditioner compressor, ignition coil and main computer had to be replaced. *jb | |||