Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS
0531002/21/200510012954Safety belt web stop button service. *eh04/05/2005
SEAT BELTS - FRONT - RETRACTOR
04242106/07/200505161110014138Safety belt retraction speed. *tt04/28/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
10/13/20121690001
 The 3rd row rear seat on my 2004 freestar does not latch into seated position properly. upon further inspection, i realized that the driver's side support ring which the 3rd row seat latches into was pushed back into the trim. i looked underneath the driver's side rear wheel well and noticed that a steel plate which the support ring is mounted has completely rusted through the body of the vehicle. also, when it is not latched it has a tendency to interfere with the rear driver's side tire. while there is a small amount of metal holding the mounting plate in place, it requires two people to latch the seat in order to keep the metal plate from scoring the sidewall of my tire. the passenger's side mounting plate continues to be secure, yet there is a noticeable amount of rust on that side as well. if someone stows the 3rd row seat and tries to flip it back into seating position without knowing that the support ring is loose, they could end up scoring the sidewall on the rear tire and causing a complete failure. further, the proper function of the seat belt in the third row seat could be compromised during an accident; the seat could pitch forward or flip back because it is not solidly secured to the van's structure. *tr
10/13/2012169000
 The 3rd row rear seat on my 2004 freestar does not latch into seated position properly. upon further inspection, i realized that the driver's side support ring which the 3rd row seat latches into was pushed back into the trim. i looked underneath the driver's side rear wheel well and noticed that a steel plate which the support ring is mounted has completely rusted through the body of the vehicle. also, when it is not latched it has a tendency to interfere with the rear driver's side tire. while there is a small amount of metal holding the mounting plate in place, it requires two people to latch the seat in order to keep the metal plate from scoring the sidewall of my tire. the passenger's side mounting plate continues to be secure, yet there is a noticeable amount of rust on that side as well. if someone stows the 3rd row seat and tries to flip it back into seating position without knowing that the support ring is loose, they could end up scoring the sidewall on the rear tire and causing a complete failure. further, the proper function of the seat belt in the third row seat could be compromised during an accident; the seat could pitch forward or flip back because it is not solidly secured to the van's structure.
07/04/2009840001
 Two transmission failures without warnings in our 2004 ford freestar. no accidents just exhaustion and sunburns due to 112*f in the mojave desert for 6 hours of waiting for tow truck to tow 5 family members to closest transmission repair place. *tr
10/15/2008500001
 Tl*the contact owns a 2004 ford freestar. while making a left turn at 10 mph, another vehicle crashed into the contact's vehicle. the impact moved her body to the right and the seatbelt unfastened. as a result, the contact struck the steering wheel and fractured her ribs and vertebrae. the vehicle was driven to an auto body shop. the manufacturer has not been notified and the vehicle was repaired. a police report was filed. the failure mileage was 50,000 and current mileage is 55,000. updated 03-05-09 *bf updated 03/06/09. *jb
SEAT BELTS - REAR
06/26/200522961103/21/2005
 Dt: the first seat behind the passenger's seats seat belt got stuck, tried reclining the seats with anything that would give some slack and it would not move. had to cut the seat belts in order to get child out. in the two front seats the seat belts will also stick at time. also the brake light was on all the time. *ak