Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 071011 | 10021907 | Advanced traction control system - short duration activation. *kb | 06/25/2007 | ||
| 0531 | 02/21/2005 | 10012947 | Maf diagnostic service tip - vehicles equipped with egr system module (esm). *tt | 04/05/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 02/07/2012 | 102340 | ||
| When driving down the road the van will suddenly lose all forward momentum and drift momentarily until it will just as suddenly resume forward momentum and continue like normal. when this happens, the rpms drop off like the vehicle is stalling or fuel starved (however it has no hesitation like its running out of gas) no warning lights come on and there is no pattern to when or how it happens. however, the problem has been getting progressively worse and now it is noticed that it has a higher tendency to do it when it is raining or there is high humidity. it does it at all speeds from 25mph to 70mph. ford dealership has looked at the van and could not get it to reproduce the problem when they had it. however, they stated this does not sound like a torque converter problem addressed under safety recall notice 11s25/ nhtsa recall 12v-006. this is a very dangerous problem and has almost caused several accidents as i have no warning the problem is getting ready to happen and have no way to notify other motorist of my sudden and quick deceleration. | |||
| 02/27/2012 | 127305 | ||
| I just received a safety recall notice 11s25 / nhtsa recall 12v-006 everytime i drive my van it does not seem to want to accelerate or maintain speed. i have taken it to the mechanic and i was told that i needed to have a new egr valve put on, so i did. that did not fix the problem and i was told new spark plugs and wires so i had them replace, that did not fix the problem. then i was told that i may need a new fuel filter, so i had it replaced and once again that did not solve the problem. this is the only vehicle i have and i am a single mom to two young children. i am worried that while i am driving i will lose all power and will be hit by another vehicle. my van never wants to go over 40 mph and once it does reach that speed it will not maintain and sometimes makes an odd noise. i pulled onto the by-pass the other day and my van would not accelerate right away... thank god that the truck behind me was able to pass me on the shoulder. there have been a couple other times when my van would not gain speed and i would have to pull over so that the vehicles behind me could pass. so in a nut shell the problems are as listed: 1.) van will not accelerate or maintain speed 2.) when i press on the gas pedal there is often a pinging / knocking sound i just want to know what i need to do to get this problem fixed and not be out any more money. please help | |||
| 01/16/2012 | 121020 | ||
| Tl- the contact owns a 2005 ford freestar.the contact stated that the cam shaft sensor and the engine control module were replaced three times. the contact stated that water was entering the system and causing the failure. during the most recent failure, the dealer tried sealing the area around the failed part as a temporary repair. the failure mileage was 121,020 and the current mileage was 123,000. kmj | |||
| 01/16/2012 | 121020 | ||
| Tl- the contact owns a 2005 ford freestar.the contact stated the cam shaft sensor and the engine control module have had to be replaced three times. the contact stated that water is getting into the system and causing the failure. during the last failure the dealer tried ceiling the area around the part so the failure doesn't happen again. the failure mileage was 121,020 and the current mileage was 123,000.rl | |||
| 12/15/2011 | 64276 | ||
| My engine lost power as my van was shifting from first to second gear. after shifting into neutral, i could restart the van, but every time i reached the shifting point between first and second gear, the engine would cut completely out, thereby losing power steering and brakes. also, the reverse gear operates only intermittently. i took the van to a transmission specialist within five miles from my home because it would only operate in first gear, and was told the torque converter needed to be replaced. the repair is going to cost $2,436.05. i am attempting to seek assistance from ford, as the repair was started the day the recall was issued. so far, i do not have written confirmation from them that my vehicle is included in the recall, and they have not agreed to pay for the repair. | |||
| 01/01/2012 | 101653 | ||
| On my way home from work on janurary 1, 2012 at approx. 4:20pm my car starts to slow down n starts to go on reverse while it was on drive. i tried different gears but the car continue to go on reverse i had no warning light, no sign of the car go bad no noise, nothing the car just slowed down n went on reverse. the car was towed to my house i have no money to fix this issue i don't know whats wrong with this car and to top it off i just bought the car in march of 2011. my understanding is that ford is aware of these problems but has not done nothing to fix it i'm stuck making payments to a car that is not working so please tell me what can i do | |||
| 01/03/2011 | |||
| Tl* the contact owns a 2005 ford freestar. the contact stated that the vehicle would not accelerate forward or in reverse. the vehicle could only be driven in drive one or drive two. the vehicle was taken to a mechanic where the crankshaft and speed sensors were replaced. after the repair, the contact stated that there was an abnormal noise coming from the engine as if water was splashing around. the mechanic advised that somehow, water was getting getting on the sensor, but the mechanic could not find where the water leak originated. in addition, the check engine warning light was illuminated and the vehicle would sporadically stall. the vin was not available. the failure mileage was unknown and the current mileage was 80,000. | |||
| 01/03/2011 | |||
| Tl- the contact owns a 2005 ford freestar. the contact stated that the vehicle would not accelerate forward or in reverse. the vehicle could only be driven in drive one or drive two. the vehicle was taken to a mechanic where the crankshaft and speed sensors were replaced. after the repair, the contact stated that there was an abnormal noise coming from the engine as if water was splashing around. the mechanic advised that somehow, water was getting getting on the sensor, but the mechanic could not find where the water leak originated. in addition, the check engine warning light was illuminated and the vehicle would sporadically stall. the vin was not available. the failure mileage was unknown and the current mileage was 80,000. kmj | |||
| 01/03/2011 | |||
| Tl- the contact owns a 2005 ford freestar. the contact stated the vehicle stopped going drive and reverse. the vehicle could only be driven in drive one or two. the vehicle was taken to a mechanic and had to have the crankshaft sensor and speed sensor replaced. after the sensors were replaced the contact stated there is a sound of water swishing around in the engine. the mechanic then stated that somehow water is getting on the sensor, but the mechanic could not find were the water leak originated. this had caused the check engine light to come on and the vehicle will stall. the vin was not available. the failure mileage was unknown, but the current mileage was 80,000.rl | |||
| 11/29/2011 | 64800 | ||
| This van has a bad computer board (pcm) due to rainwater that is allowed to funnel under the hood due to poor design of the hood. it is also possible that the transmission is being affected by this as well. the vehicle just stopped shifting into gear, followed by all sorts of electrical problems. the mechanic said the pcm was full of water and would need to be replaced. there are numerous message boards on the internet discussing this exact same problem with ford freestars ranging from 2004-2007 model years. ford needs to issue a recall on these vans as this causes the engine to stall and this could happen at any time - in the middle of a busy intersection, on the highway, etc. this could have devastating results if it happens at the wrong time. also, from what i've read on these message boards - this is a repeat problem!!!! once you fix this you will have the same problem in a year or two. nhtsa should do some research outside of formal complaints filed as i'm sure most people do not know the proper route to go. a simple internet search (that would allow you to contact or respond to individual reports) would direct you to hundreds of people with the exact same issue! | |||
| 05/17/2011 | 95781 | ||
| Tl* the contact owns a 2005 ford freestar. while driving approximately 50 mph, the engine stalled without warning. the engine restarted and the contact was able to resume driving however, with consistent stalling. the failure occurred only after rainy weather conditions on four separate occasions. the vehicle was taken to an independent mechanic where the cam shaft sensor was replaced due to water leaking into the pcm which caused a shortage. the manufacturer was made aware of the problem. the approximate failure mileage was 95,781. | |||
| 05/17/2011 | 95781 | ||
| Tl-the contact owns a 2005 ford freestar. while driving approximately 50 mph, the engine stalled without warning. the engine restarted and the contact was able to resume driving however, with consistent stalling. the failure occurred only after rainy weather conditions on four separate occasions. the vehicle was taken to an independent mechanic where the cam shaft sensor was replaced due to water leaking into the pcm which caused a shortage. the manufacturer was made aware of the problem. the approximate failure mileage was 95,781. kmj | |||
| 05/17/2011 | 95781 | ||
| Tl-the contact owns a 2005 ford freestar. while driving approximately 50 mph the engine stalled without prior warning. the engine restarted and the contact was able to resume driving; however with consistent stalling. the failure occurred only after rainy weather conditions on four separate occasions. the vehicle was taken to an independent mechanic where the cam shaft sensor was replaced due to water leaking into the pcm which caused a shortage. the manufacturer was made aware of the problem. the approximate failure mileage was 95,781. js | |||
| 06/02/2010 | 100000 | ||
| Upon a stop or when attempting to reverse, the car lunges for no apparent reason. i view this as dangerous, as this has occurred several times, either when in a parking lot with pedestrians behind me entering store or when i am at a stop light and pedestrians are in a crosswalk. after researching this issue, i see that this is a problem that other people are having as well, concerning a throttle body component on the ford freestyle from years 2005 and up. i feel that this should be seriously investigated before someone is seriously injured or killed through no fault of the car owner, but in fact, the vehicle and the maker of the vehicle. | |||
| 06/18/2011 | |||
| Tl-the contact owns a 2005 ford freestar. while the contact was driving approximately 20 mph. the vehicle began to jerk and suddenly stalled. the fuel gauge warning indicator illuminated. the engine restarted and resumed normally. the failure occurred intermittent. the vehicle was taken to an independent mechanic who detected the computer main brain exhibited water damage and recommended the vehicle be inspected by the dealer. the vehicle was towed to an authorized dealer and in the process of being repaired at the owner's expense. the vin and failure mileage were unavailable. js | |||
| 03/11/2011 | 146000 | ||
| Tl-the contact owns a 2005 ford freestar. the contact stated that while driving approximately 45 mph when the vehicle suddenly stalled, but the engine continued to rev. the vehicle was then towed to a independent mechanic and they advised him that he needed to replace the torque converter, a shaft, and a pump. the vehicle was repaired for the following components stated above. the failure and current mileages were approximately 146,000. tb | |||
| 10/09/2010 | |||
| Failed component #1: 8/9/10 - transmission failed - replaced transmission - $1,732.32, failed component #2: 10/9/10 - remove and replace alternator - $442.00. failed on route 95 south ct headed to nj, battery failed, alternator failed, power surge, power lost, coasted to a safe place off of exit where i was stranded with 2 children late at night. had to get towed and fixed, stayed over night in seedy part of city. failed component #3: 11/1/10 - remove and replace alternator - $297.68, failed on route 113 again, power surge and power failed, alternator died, lost power and managed to get home a few miles down the road, had to get towed to shop, new battery failed as well. had it in the shop for almost 2 weeks total. | |||
| 11/26/2010 | 73000 | ||
| Our 2005 ford freestar loses power and engine stalls, this has happened 4 times within 6-9 month period and we have taken it to a ford dealership each time. each time a different code comes up, we have the work done and ultimately it happens again. this happens and no power to get off the road, expressway etc. a very dangerous situation with 2 children in the back. | |||
| 03/07/2010 | 75121 | ||
| I began having intermittent trouble starting the van in feb. 2010 during a record snow week. i contributed it to the cold weather and bad conditions. in march the problem continued very sporadically with not starting on the first attempt. on march 5th the van engine cut off while driving. on march 7th, while driving about 30 miles per hour the van cut out 4 times in a 2 block period. when the engine cut off it would be without warning with loss of power steering. the van was taken to a service center where i was told it would need a new engine. it was out of warranty by 121 miles. ford is currently refusing to replace the engine. i have found multiple other complaints for the same issues on the make and model. | |||
| 02/10/2010 | 39500 | 1 | |
| Purchased a 2005 ford freestar march 2009. has suffered from repeated loss of motive power with the computer often recording no codes per the dealer. has been to the dealer atmultiple times for various supposed repairs including new computer, alternator, etc., but the problem continues. the vehicle shuts off unexpectedly while driving causing a loss of power steering and brake control. this has occurred at least 8 times in the last 12 months and we left the vehicle at the dealer from 9/10/09 through 11/12/09 and again from 11/15/09(?) through 2/5/2010 due to our concerns about the vehicle's safety. on 2/10/2010 an accident occurred where the vehicle lost power, the road turned and the driver was unable to make the turn or brake adequately and hence ran off the road sustaining neck injuries. *tr | |||
| 12/17/2008 | 20000 | ||
| Tl* the contact owns a 2005 ford freestar. the contact was driving approximately 35 mph on normal road conditions;the engine stalled without warning. the engine restarted after several attempts. however, the vehicle failed to operate in the drive and reverse gears. the vehicle was towed to an authorized dealer for inspection. the technician was unable to duplicate the failures and replaced the alternator. the vehicle was taken to an authorized dealer on three separate occasions for the identical failures in which the alternator, mother board and transmission seal were replaced. the failures continued and there were no resolutions. the failure mileage was 20,000. the vin # was not available the current mileage was 26,000. js | |||
| 01/15/2009 | 20710 | 1 | |
| Tl*the contact owns a 2005 ford freestar. while driving various speeds, the vehicle does not go into gear and the rpm's go up and down. when driving more than 15 mph, the vehicle begins to jerk. when driving more than 20 mph, the interior lighting illuminates and the vehicle stalls. the vehicle was towed to an auto body shop, but they could not locate the cause of the failure after approximately four diagnostic tests. currently, the vehicle is still at the repair shop. the first three repairs were at the contact's expense, but the failure still persists. the failure mileage was 20,710 and current mileage was 20,986. updated 05/05/09 *bf updated 05/06/09*jb | |||
| 02/19/2009 | 52598 | 1 | |
| The car stalled at an intersection and restarted and stalled continually. had it towed to a repair shop. the computer showed a lot of funny readings like it was going 122 mph while at a stand still. he determined that water had leaked in the pcm. dried it out and sealed it and made repair according to tsb. this is the third time that it has happened. the issue is drivable and potential for accidents and my wife being stranded in undesirable neighborhoods. *tr | |||
| 12/10/2008 | 14 | 1 | |
| Car stops working for a second when driving on highway in the winter time, usually snow. it as if something misses and car is about to stall out but catches itself and begins to work again. usually happens in spurts but only in the winter months. happens every winter for passed 3 years. pcm and mass air flow sensors replaced twice. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/01/2010 | 20000 | ||
| Tl-the contact owns a 2005 ford freestar. the contact stated that while driving 35 mph, the vehicle stalled and all of lights on the instrumental panel illuminated. the failure was experienced several times. the vehicle was towed to a local mechanic, who performed a diagnostic test and located the failure at the power train control module. the power train control module was replaced. the failure mileage was 20,000 and the current mileage was 23,000. sm. | |||
| 01/01/2010 | 20000 | ||
| Tl-the contact owns a 2005 ford freestar. the contact stated while driving at 35mph the vehicle stalled all lights on the instrumental panel illuminated while the failure occurred. the failure was experienced several times. the vehicle was towed to the local mechanic who performed a diagnosed that located the failure at the power train control module. the vehicle was repaired the power train control module was replaced. the failure mileage was 20,000 and the current mileage was 23,000. li | |||
| 07/15/2008 | 70000 | 1 | |
| My ford freestar had the transmission out for torque converter failure. driving van and suddenly lost power like it was in neutral. it was repaired then about 3-5 months later the van started to run rough and die transmission was shifting crazy had water in the pcm. the dealership repaired van under ford extended warranty van is very unreliable and i don't take it far from home but i still have to pay for a very poorly engineered car. *tr | |||
| 07/28/2006 | 18870 | 1 | 05/10/2005 |
| I was driving through a construction zone; lane shifted onto the shoulder. traffic was dense, but moving at near normal speeds. vehicle in front of me braked abruptly as we hit the rumble strip. my vehicle shook dramatically; as i tipped in to accelerate, i discovered the vehicle had died (stalled). i restarted on the fly by shifting into neutral. had i not done so, my vehicle would have come to a stop in dense, fairly high speed traffic--exposing me and my family to a potential high speed rear impact. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 03/15/2008 | 47552 | 1 | 12/18/2005 |
| I have a 2005 ford freestar. my engine failed in jan08 at about 47,000 miles. i had the engine replaced($5100). within a day after i picked it up after the engine repairs i noticed jerking while driving. at first i thought i was slipping on ice, but then i felt the jerk when i was on dry road. i took the car back to worthington ford. they said that they could not find anything wrong with the car. i took it home and the problem got worse ...fast. i went again to worthington's and finally after a joint test ride the problem was acknowledged and said to be the transmission. i was told the this is a new problem that had nothing to do with their work on the engine. the car at the time of turn in would jerk severely and/or somes completely stop or not take off when gas petal pressed. the car would even jerk at a stop sign while at a complete halt. the fluid levels were checked when the engine was replaced and were good. the fluid level was checked when i brought the car in to complain about the jerking. fluid was clean and full. transmission failed ................why? *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 12/27/2005 | 26000 | 1 | 12/04/2005 |
| I bought a 2005 ford freestar used with 25000 miles on it. three weeks later the gas cap light came on a day after that the check engine light came on, when the van was looked at the charcoal canister was cracked in the front. i was told something hit it and it was not under warranty. he showed it to me and other than the hole in the front there was no sign of any damage not a scratch. i called ford and they told me they would not do any thing to help. my point to them was if something can hit the canister and crack it but not even scratch the paint on the underside of the van than it must be in a bad place. i can not replace it every three weeks at $500 a time. the old part will be available when i can replace the old one i do have pictures of it in place. *jb | |||