Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 071011 | 10021907 | Advanced traction control system - short duration activation. *kb | 06/25/2007 | ||
| 0637 | 02/24/2006 | 10019575 | Customer satisfaction program 06b37. crank position sensor connector inspection. the crankshaft position sensor harness connector may not have been fully seated in the crankshaft position sensor. if the crankshaft position sensor became | 03/24/2006 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 02/23/2013 | 94300 | ||
| My husband and 5 passangers were traveling home at night from my son's hockey game ( 2 hours away) when the car felt like it was sent into neutral. could not go forward or reverse. thankfully they were able to coast safely to a stop. they were stranded and had to flag down help. the torque converter was totally stripped out which resulted in a repair bill of $902.00. ( not to mention the cost of towing) i found out that the 2004 and 2005 freestar torque converters were on recall. why were the 2006 models not included in this? i was told they have the same transmission and such. i will be holding onto my receipt in hopes that we can be reimbursed for this major inconvenience and safety issue. this could have been a bad situation had they been on a freeway. i am hoping that ford will recognize that the 2006 models should be included on this recall. if not.... the next breakdown, accident, injury or death could be on your shoulders. sorry for the rant but i am frustrated! | |||
| 01/01/2013 | 109121 | 1 | |
| I was traveling down the highway when my transmission completely quit working and my rpm's shot up to 5000. i coasted to the side of the road and the transmission would not engage. i had it towed to a local shop where i was referred to cottman transmission to get it evaluated. cottman transmission said the transmission was full of water and completely burned up. they said that these vans have a problem with water leaking through the wiper vents onto the top of the pcm and water entering into the transmission. upon more investigation i have found out that ford has even acknowledged the problem and still has not issued a recall. they have issued a recall on some of the 04 and 05's for torque converter issues that sound like the same problem with the 06's. something has to be done about this because i was traveling on a busy highway with my wife and kids and had the transmission locked up i could have caused a serious, possibly even fatal, wreck because of ford's failure to correct a problem that they know exists! thankyou. *tr | |||
| 01/01/2013 | 109121 | ||
| I was travelling down the highway when my transmission completly quit working and my rpm's shot up to 5000. i coasted to the side of the road and the transmission would not engage. i had it towed to a local shop where i was referred to cottman transmission to get it evaluated. cottman transmission said the transmission was full of water and completly burned up. they said that these vans have a problem with water leaking through the wiper vents onto the top of the pcm and water entering into the transmission. upon more investigation i have found out that ford has even acknowleged the problem and still has not issued a recall. they have issued a recall on some of the 04 and 05's for torque convertor issues that sound like the same problem with the 06's. something has to be done about this because i was travelling on a busy highway with my wife and kids and had the transmission locked up i could have caused a serious, possibly even fatal, wreck because of ford's failure to correct a problem that they know exists! thankyou. | |||
| 08/30/2011 | 120565 | 1 | |
| After starting vehicle, very high rpm's. when put in drive it stalls out. sitting at stop light it stalls out. mechanic said, pcm is bad. it's not worth replacing if it's a design flaw. us as consumers shouldn't have to pay for car manufactures mistakes!! *tr | |||
| 08/30/2011 | 120565 | ||
| After starting vehicle, very high rpm's. when put in drive it stalls out. sitting at stop light it stalls out. mechanic said, pcm is bad. it's not worth replacing if it's a design flaw. us as consumers shouldn't have to pay for car manufactures mistakes!! | |||
| 10/12/2012 | 97780 | ||
| Tl - the contact owns a 2006 ford freestar. the contact was driving approximately 15 mph when the vehicle completely stalled. the contact moved to the shoulder of the road and powered on the vehicle. the vehicle was towed to the contact's home. the manufacturer was contacted and advised that there was a recall for the 2004 and 2005 ford freestar vehicles however, not for the 2006 models (nhtsa campaign id number: 12v006000-power train:automatic transmission:torque converter). the vehicle was taken to the dealer who advised that the torque converter would have to be replaced. the vehicle was repaired. the approximate failure mileage was 97,780. the current mileage was 98,000. kmj | |||
| 12/28/2006 | 1 | ||
| I bought the vehicle in jan. 06, starter went 11 months later. van has never started up correctly. it doesn't run smoothly. runs rough when it rains. found info online regarding water leaking into the pcm which can create misfires, shift late, engine can run rough. i have taken it back to echelon ford several times. they still won't admit to it being a problem. couldn't find a code. however, now that i am out of warranty, they were able to find a code. ford are not backing up there product! there hundreds of complaints about these vehicles and nothing is being done! i have 1 year left to pay, and can't afford to make repairs that ford should be fixing since it started when i had the original warranty...why will ford not do something..? i have a wife who drives it with 4 kids. what are they waiting for, an accident...? what has to happen to get them to fix this problem on there vehicles. ford is saying it's miss firing in cylinder 3. probably because of all the water that has effected the pcm, and the ignition coil pack & ignition wires needs to be replaced, why would need to be replaced in a 5 year old vehicle... is that getting wet too...? i am extremely tired of dealing with this van. it's not fair to have a company not stand behind there product. i have had it! *tr | |||
| 10/12/2012 | 97780 | ||
| Tl - the contact owns a 2006 ford freestar. the contact was driving approximately 15 mph when the vehicle completely stalled. the contact moved to the shoulder of the road and powered on the vehicle. the vehicle was towed to the contact's home. the manufacturer was contacted and advised that there was a recall for the 2004 and 2005 ford freestar vehicles however, not for the 2006 models (nhtsa campaign id number: 12v006000-power train:automatic transmission:torque converter). the vehicle was taken to the dealer who advised that the torque converter would have to be replaced. the vehicle was repaired. the approximate failure mileage was 97,780. the current mileage was 98,000. kmj | |||
| 12/28/2006 | |||
| I bought the vehicle in jan. 06, starter went 11 months later. van has never started up correctly. it doesn't run smoothly. runs rough when it rains. found info online regarding water leaking into the pcm which can create misfires, shift late, engine can run rough. i have taken it back to echelon ford several times. they still won't admit to it being a problem. couldn't find a code. however, now that i am out of warranty, they were able to find a code. ford are not backing up there product! there hundreds of complaints about these vehicles and nothing is being done! i have 1 year left to pay, and can't afford to make repairs that ford should be fixing since it started when i had the original warranty...why will ford not do something..? i have a wife who drives it with 4 kids. what are they waiting for, an accident...? what has to happen to get them to fix this problem on there vehicles. ford is saying it's miss firing in cylinder 3. probably because of all the water that has effected the pcm, and the ignition coil pack & ignition wires needs to be replaced, why would need to be replaced in a 5 year old vehicle... is that getting wet too...? i am extremely tired of dealing with this van. it's not fair to have a company not stand behind there product. i have had it! | |||
| 10/12/2012 | 97780 | ||
| Tl - the contact owns a 2006 ford freestar. the driver was driving the vehicle aproxomately 15mph and the vehicle powered off. the driver pulled to the shoulder of the road and powered on and off the vehicle. the vehicle was towed to the contacts home. the manufacturer was contacted and stated there was a recall for 2004/2005 vehicles and would not be able to repair the vehicle under the recall nhtsa campaign id number: 12v006000 (power train:automatic transmission:torque converter). the vehicle was taken to the dealer. the mechanic stated that the torque converter would have to be replaced.the vehicle was repaired. the approximate failure mileage was 97,780. the current mileage was 98,000. dr | |||
| 12/28/2006 | |||
| I bought the vehicle in jan. 06, starter went 11 months later. van has never started up correctly. it doesn't run smoothly. runs rough when it rains. found info online regarding water leaking into the pcm which can create misfires, shift late, engine can run rough. i have taken it back to echelon ford several times. they still won't admit to it being a problem. couldn't find a code. however, now that i am out of warranty, they were able to find a code. ford are not backing up there product! there hundreds of complaints about these vehicles and nothing is being done! i have 1 year left to pay, and can't afford to make repairs that ford should be fixing since it started when i had the original warranty...why will ford not do something..? i have a wife who drives it with 4 kids. what are they waiting for, an accident...? what has to happen to get them to fix this problem on there vehicles. ford is saying it's miss firing in cylinder 3. probably because of all the water that has effected the pcm, and the ignition coil pack & ignition wires needs to be replaced, why would need to be replaced in a 5 year old vehicle... is that getting wet too...? i am extremely tired of dealing with this van. it's not fair to have a company not stand behind there product. i have had it! | |||
| 08/09/2010 | 85000 | 1 | |
| I was driving approximately 45 mph on busy highway, my ford freestar would no longer accelerate. looking in the rear view mirror, there was smoke coming from my vehicle. the engine light came on after i noticed the smoke, then my thermostat went all the way from c to hot in a split second. no warning, car smoking and my brakes and gas was not working. i tried to pull over safely and get out of the vehicle quickly. my van was engulfed with smoke, an ambulance pulled over to assist me. the car fire was put out and towed to a ford dealer. it was my transmission that blew. it was covered by warranty and fixed. i was told it was a bad transmission. one year and two weeks later, my ford freestar was not shifting gears, i was getting stuck, in reverse. when i shift to drive, it does not go forward. my car had to be towed again to the same ford dealer. i was told my transmission was filled with water and the 1 year warranty i purchased the year before was shorted by two weeks. ford would not honor my warranty due to it being over by 2 weeks time frame. so, i then purchased another transmission with another warranty. now in 2012, a year later, my transmission that i purchased last year is doing the same thing, getting stuck in gears, when i accelerate, my freestar jumps. every time it rains, this car stalls. when i took to my mechanic, he says this is a horrible car. poorly made and it should have been recalled. apparently it stalls in the rain due to the sealing from ford? why and how is this possible? this vehicle is a horrible safety problem. i am fortunate my children were not with me in the first car fire. when is ford or the safety council going to investigate this car? so in my vehicle, ford thinks there is nothing wrong with their customer having to replace a transmission 3 years in a row. no safety warnings or engine light warnings at all. *tr | |||
| 08/09/2010 | 85000 | ||
| I was driving approximately 45 mph on busy highway, my ford freestar would no longer accelerate. looking in the rear view mirror, there was smoke coming from my vehicle. the engine light came on after i noticed the smoke, then my thermostat went all the way from c to hot in a split second. no warning, car smoking and my brakes and gas was not working. i tried to pull over safely and get out of the vehicle quickly. my van was engulfed with smoke, an ambulance pulled over to assist me. the car fire was put out and towed to a ford dealer. it was my transmission that blew. it was covered by warranty and fixed. i was told it was a bad transmission. one year and two weeks later, my ford freestar was not shifting gears, i was getting stuck, in reverse. when i shift to drive, it does not go forward. my car had to be towed again to the same ford dealer. i was told my transmission was filled with water and the 1 year warranty i purchased the year before was shorted by two weeks. ford would not honor my warranty due to it being over by 2 weeks time frame. so, i then purchased another transmission with another warranty. now in 2012, a year later, my transmission that i purchased last year is doing the same thing, getting stuck in gears, when i accelerate, my freestar jumps. every time it rains, this car stalls. when i took to my mechanic, he says this is a horrible car. poorly made and it should have been recalled. apparently it stalls in the rain due to the sealing from ford? why and how is this possible? this vehicle is a horrible safety problem. i am fortunate my children were not with me in the first car fire. when is ford or the safety council going to investigate this car? so in my vehicle, ford thinks there is nothing wrong with their customer having to replace a transmission 3 years in a row. no safety warnings or engine light warnings at all. | |||
| 08/01/2012 | 87000 | 1 | |
| The van has been hard to start just recently past month it takes 4 turns of key to start , van dies while driving, battery has died . took to ford dealership and they cant find anything wrong at all . they had me replace , fuel pump / spark plugs and wires / fuel filter/ ignition coil / tps sensor / air intake idle sensor / cleaned and reprogrammed the pcm / made new ignition key / cleaned all ground connections / checked alternator / replaced battery / drained gas tank and added fuel cleaner / after all of this expense i still am having the exact same issues ?????? any advice from anyone ??/ thanks in advance . *tr | |||
| 08/01/2012 | 87000 | ||
| The van has been hard to start just recently past month it takes 4 turns of key to start , van dies while driving, battery has died . took to ford dealership and they cant find anything wrong at all . they had me replace , fuel pump / spark plugs and wires / fuel filter/ ignition coil / tps sensor / air intake idle sensor / cleaned and reprogrammed the pcm / made new ignition key / cleaned all ground connections / checked alternator / replaced battery / drained gas tank and added fuel cleaner / after all of this expense i still am having the exact same issues ?????? any advice from anyone ??/ thanks in advance . | |||
| 06/18/2012 | 52000 | ||
| Tl- contact owns a 2005 ford freestar. the contact stated that while driving the vehicle and accelerate to a higher speed the vehicle stayed at the same speed. when the vehicle is not in motion, the vehicle lounged forward without any warning . no warning lights illuminated. the vehicle was taken to a private mechanic who stated that trodle was with a failure. the dealer was not notified. the manufacture was not notified. the failure mileage was 52,000 and the current mileage was. 52,452.00.the manufacture phone number was provided 1-800-392-3673. lg | |||
| 11/04/2010 | 111847 | ||
| 1) sudden unexpected loss of power and all gears. occurred while normally accelerating from a stop. vehicle towed to ford dealer. dealer stated to replace entire transmission at cost of $2900.00 plus credit card interest. 2) sudden loss of power. dealer replaced pcm at cost of $900.00. 3) powering steering fluid leak. 4) coolant leak. 5) persistent loss of air from wheel after replacing tire. | |||
| 03/01/2012 | 116000 | ||
| Tl-the contact owns a 2006 ford freestar. the contact stated that the vehicle jerked while shifting gears. the contact also stated that the vehicle stalled while driving at various speeds. the vehicle was taken to an independent mechanic but he was unable to diagnose the failure. the contact stated that she also had to have the vehicle towed on a few occasions. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure mileage was 116,000. kmj | |||
| 11/04/2010 | 111847 | ||
| 1) sudden unexpected loss of power and all gears. occurred while normally accelerating from a stop. vehicle towed to ford dealer. dealer stated to replace entire transmission at cost of $2900.00 plus credit card interest. 2) sudden loss of power. dealer replaced pcm at cost of $900.00. 3) powering steering fluid leak. 4) coolant leak. 5) persistent loss of air from wheel after replacing tire. | |||
| 03/01/2012 | 116000 | ||
| Tl-the contact owns a 2006 ford freestar. the contact stated that the vehicle jerked while shifting gears. the contact also stated that the vehicle stalled while driving at various speeds. the vehicle was taken to an independent mechanic but he was unable to diagnose the failure. the contact stated that she also had to have the vehicle towed on a few occasions. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure mileage was 116,000. kmj | |||
| 11/04/2010 | 111847 | ||
| 1) sudden unexpected loss of power and all gears. occurred while normally accelerating from a stop. vehicle towed to ford dealer. dealer stated to replace entire transmission at cost of $2900.00 plus credit card interest. 2) sudden loss of power. dealer replaced pcm at cost of $900.00. 3) powering steering fluid leak. 4) coolant leak. 5) persistent loss of air from wheel after replacing tire. | |||
| 03/01/2012 | 116000 | ||
| Tl-the contact owns a 2006 ford freestar. the contact stated that the vehicle jerked while shifting gears. the contact also stated that the vehicle stalled while driving at various speeds. the vehicle was taken to an independent mechanic but he was unable to diagnose the failure. the contact stated that she also had to have the vehicle towed on a few occasions. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure mileage was 116,000. kmj | |||
| 11/04/2010 | 111847 | ||
| 1) sudden unexpected loss of power and all gears. occurred while normally accelerating from a stop. vehicle towed to ford dealer. dealer stated to replace entire transmission at cost of $2900.00 plus credit card interest. 2) sudden loss of power. dealer replaced pcm at cost of $900.00. 3) powering steering fluid leak. 4) coolant leak. 5) persistent loss of air from wheel after replacing tire. | |||
| 03/01/2012 | 116000 | ||
| Tl-the contact owns a 2006 ford freestar. the contact stated that the vehicle jerked while shifting gears. the contact also stated that the vehicle stalled while driving at various speeds. the vehicle was taken to an independent mechanic but he was unable to diagnose the failure. the contact stated that she also had to have the vehicle towed on a few occasions. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure mileage was 116,000. kmj | |||
| 11/04/2010 | 111847 | ||
| 1) sudden unexpected loss of power and all gears. occurred while normally accelerating from a stop. vehicle towed to ford dealer. dealer stated to replace entire transmission at cost of $2900.00 plus credit card interest. 2) sudden loss of power. dealer replaced pcm at cost of $900.00. 3) powering steering fluid leak. 4) coolant leak. 5) persistent loss of air from wheel after replacing tire. | |||
| 03/01/2012 | 116000 | ||
| Tl-the contact owns a 2006 ford freestar. the contact stated that the vehicle jerked while shifting gears. the contact also stated that the vehicle stalled while driving at various speeds. the vehicle was taken to an independent mechanic and he was unable to diagnose the failure. the contact stated that she also had to have the vehicle towed on a few occasions. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure mileage was 116,000. sm. | |||
| 05/26/2012 | 61000 | ||
| Driving down road city street (25 mph speed limit) on way home. not raining outside. temperature was about 85 degrees. very high humidity. as approached intersection the vehicle suddenly shut itself off. complete loss of power, power steering, and power breaking. wife had trouble pulling over, but because were only going 20 mph at that point, we managed to pull over and stop car. we were only 2 blocks from home, so we restarted engine (which turned on without trouble) and drove home slowly (now with the check-engine light on). dangerous situation, as it is incredibly difficult to control the vehicle without power steering or breaking. if we had taken the interstate home instead of the way we went, we could have been driving at 70 mph onto an off ramp when it shut off. very dangerous indeed. | |||
| ENGINE AND ENGINE COOLING | |||
| 10/14/2010 | 1 | ||
| Air conditioner, right side passenger door window, moter mounts. *tr | |||
| 02/01/2012 | 67600 | ||
| Every time it rained, my engine would shudder, shake, sometimes knock, the transmission would shift for no good reason, and i stalled out in traffic once. the vehicle became non-drivable when it rained (and only when it rained). i took the vehicle to my ford dealer (schults ford of harmarville, pa), where technician pat sand indicated that this is a known problem with ford freestars, and said a ford service bulletin indicates that because of a manufacturing problem (incorrect sealer application to the pcm and poor position of pcm in relation to windshield run-off) water leakage into the program control module causes it to issue random commands and errors. they followed the ford bulletin and by simply better sealing against moisture / blocking the water flow, resolved the problem. this is a safety issue and a known manufacturing defect. | |||
| 03/19/2012 | |||
| Driving with the family, going 50 mph and the car cuts out completely dead with no warning. had to coast into the medium. put car in park and restarted. exactly one week later, car died while accelerating from a stop sign. car would not go into any gear. same issues with 04 and 05 fords that are being recalled. 06 needs to be recalled too. now i have to spend 3k on a new transmission because of a ford documented issue. | |||
| 02/01/2012 | 67600 | ||
| Every time it rained, my engine would shudder, shake, sometimes knock, the transmission would shift for no good reason, and i stalled out in traffic once. the vehicle became non-drivable when it rained (and only when it rained). i took the vehicle to my ford dealer (schults ford of harmarville, pa), where technician pat sand indicated that this is a known problem with ford freestars, and said a ford service bulletin indicates that because of a manufacturing problem (incorrect sealer application to the pcm and poor position of pcm in relation to windshield run-off) water leakage into the program control module causes it to issue random commands and errors. they followed the ford bulletin and by simply better sealing against moisture / blocking the water flow, resolved the problem. this is a safety issue and a known manufacturing defect. | |||
| 03/19/2012 | |||
| Driving with the family, going 50 mph and the car cuts out completely dead with no warning. had to coast into the medium. put car in park and restarted. exactly one week later, car died while accelerating from a stop sign. car would not go into any gear. same issues with 04 and 05 fords that are being recalled. 06 needs to be recalled too. now i have to spend 3k on a new transmission because of a ford documented issue. | |||
| 09/16/2011 | 90000 | ||
| Bought the 2006 ford freestar on 9/14/11. 5 minutes after the purchase, i came to a light and the car lost all power. turned right around and went back to the dealership and assumed it was from sitting in the lot through a massive snow storm. in the 18 weeks that i have had the vehicle, it has been brought back to the shop 4 times totaling 12 full weeks. we have constant loss of power. we also experience a jerking/bucking which results in the engine light flashing and as soon as the car slows down enough, it will lose power. this usually happens right after rain. these problems have left me with a non mobile car in intersections. this is not safe at all and there should be a recall on this vehicle before someone ends up in a fatal crash. | |||
| 04/20/2010 | 76076 | ||
| Tl-the contact owns a 2006 ford freestar. the contact stated while turning the vehicle lose power without warning. the vehicle was towed to the dealer. the dealer performed a diagnostic that located the failure at the torque converter. the dealer replaced the torque converter. the vehicle was repaired the manufacturer was notified of the failure, and they denied assistance with the repair. the failure mileage was 76,076 and the current mileage was 78,000. li | |||
| 09/16/2011 | 90000 | ||
| Bought the 2006 ford freestar on 9/14/11. 5 minutes after the purchase, i came to a light and the car lost all power. turned right around and went back to the dealership and assumed it was from sitting in the lot through a massive snow storm. in the 18 weeks that i have had the vehicle, it has been brought back to the shop 4 times totaling 12 full weeks. we have constant loss of power. we also experience a jerking/bucking which results in the engine light flashing and as soon as the car slows down enough, it will lose power. this usually happens right after rain. these problems have left me with a non mobile car in intersections. this is not safe at all and there should be a recall on this vehicle before someone ends up in a fatal crash. | |||
| 04/20/2010 | 76076 | ||
| Tl-the contact owns a 2006 ford freestar. the contact stated while turning the vehicle lose power without warning. the vehicle was towed to the dealer. the dealer performed a diagnostic that located the failure at the torque converter. the dealer replaced the torque converter. the vehicle was repaired the manufacturer was notified of the failure, and they denied assistance with the repair. the failure mileage was 76,076 and the current mileage was 78,000. li | |||
| 06/01/2007 | 26000 | 1 | |
| Have owned this 2006 freestar since new. several electrical issues. stereo system - intermittent problems with the presets resetting and the clock setting back to 12:00. also the volume fluctuating up and down on its own when using the rear controls. the stereo has been replaced twice. still having the problem. rear driver side turn signal lamp - has burned out and been replaced 7 times. outside temperature probe - is not reading properly. starter - have intermittent problems starting the vehicle. have not received any resolution from several dealers. the pcm was not found to be wet or damaged. are concerned that the vehicle has major wiring issues and is a possible fire hazard. also, the rear ac blower squeals intermittently and has been replaced twice as well. still doing it. there is a muffled thump sound coming from the air cleaner box area. the last dealer who looked at the vehicle stated that this is normal. we don't agree. several, unresolved, repetitive issues with this vehicle. very disappointed with ford and will not purchase another. *tr | |||
| 11/09/2009 | 205000 | 1 | |
| While driving on the interstate my ford free star caught fire under the hood. i was unable to open the hood and put the fire out. the van totally burned. | |||
| 10/22/2008 | 24397 | 1 | |
| While driving 45 mph my 2006 ford freestar (24,000 mi.) van completely stalled. there were no warnings at all, it just died. i safely pulled into a parking lot and pushed it to a safe location. i had it towed to a ford dealership. later in the day they started it right up, checked it all out and found nothing wrong. i was very lucky that nobody stopped in front of me or i would have hit them. i'm scared to drive it now after reading all the complains online about this happening to others. this van has been nothing but trouble. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 08/10/2010 | 48000 | ||
| At start-up engine misfires. hesitation. re-try 1 to 2 times and then starts. vehicle purchased at used car lot. car has 30,000 miles (48,000 km). still under power train warranty but dealer wants to wait.............. dealers represent the manufacturer and should be more accountable, along with manufacturer. | |||