Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
11/23/201154624
 On nov. 18, 2011 while on a trip of approximately 600 miles round trip this 2006 ford freestar shuddered a few times which was presumed to be rough road. on nov. 23 the van did not go into reverse. after a few tries it did slip into reverse. the following day nov. 24 the same thing happened. the van was in another town about 60 miles away, my daughter had borrowed it, so on dec.06, 2011 she took it to a ford dealership for diagnosis. the dealership gave me a paper stating the oss was bad. i picked up the van (after the ford dealership told me it could be driven home), and on the way home it started to jerk when changing gears while going up or down hills. the lights inside and out went out also. i took the van to a transmission shop and after they checked it over it was determined the transmission was bad. there was nothing wrong with the oss sensor. a washer had broken inside the transmission, the fluid was full of metal, bushings were worn, and gears needed replacing. i trust this transmission place totally and since i had experienced the reverse and gear jerk problems myself i felt this was the correct diagnosis. i had the transmission repaired. now, this may be reasonable for some 2006 vehicles which may had been driven hard, however.. this van had 56683 miles when taken to the dealership. this vehicle is used mostly for transportation for a disabled person. which makes it twice as frightening about the transmission. i keep thinking about the possibilities of breaking down miles away from home. when is it acceptable for a bought new, gently treated vehicle with 56683 miles on it have a bad transmission? even though it is 5 years old the mileage is not great. i cannot think what might have been if it had gone totally while on the road transporting a disabled person.
10/20/2009180004
 Rear turn lamps have burned out 4 times in three years. at idle all interior and head lamps flicker. i have replaced the battery and had the electrical charging system checked and they are ok. appears to be a wiring problem. heat ac blower only blows air from lower heater vents . pcm replaced, and it has malfunctioned again. vehicle appears to have a serious wiring problem. *tr