Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
07/18/20122850410
 When driving at low speeds (5-10 mph), whether in forward or reverse, the car will lunge forward (or backward if in reverse). this has happened at least 10 times over the last 4 days, resulting in several near-miss accidents with vehicles, as well as almost hitting a pedestrian multiple times. the engine lunging has only occurred at low speeds, mostly when the temperatures are above 85 degrees. the engine lunging occurs when i'm driving at low speeds, such as when i'm backing out of a parking spot, or driving in traffic in which i'm driving at a low speed. the time before last, it was in the school parking lot when i was picking up my son from summer school. both these times, a pedestrian was almost hit when the car lunged forward. today, i was in traffic in the walmart parking lot when the car lunged forward, almost causing me to hit the car in front of me. when this happens, the check engine symbol lights on the dashboard, as well as the engine failsafe mode coming on. i have to turn the car completely off and back on to get these lights off. *tr
07/17/20121
 This has been occuring since the car was purchased in 2005. in hot days when the ac is on the car lunges forwards or backwards. it just depends if you have it in drive or reverse. when sitting at a red light or stop sign the car's rpms go high for a minute then the car slows down and stops. there has been times where it lunges forwards so hard it almost hits the car or whatever is in front of you. ford needs to fix this problem before a death results. if you are aware of this problem and ford is too then why is nothing being done!!!! ## vin failed ## ford freestyle 2005 ##. *tr
07/18/201228504
 When driving at low speeds (5-10 mph), whether in forward or reverse, the car will lunge forward (or backward if in reverse). this has happened at least 10 times over the last 4 days, resulting in several near-miss accidents with vehicles, as well as almost hitting a pedestrian multiple times. the engine lunging has only occurred at low speeds, mostly when the temperatures are above 85 degrees. the engine lunging occurs when i'm driving at low speeds, such as when i'm backing out of a parking spot, or driving in traffic in which i'm driving at a low speed. the time before last, it was in the school parking lot when i was picking up my son from summer school. both these times, a pedestrian was almost hit when the car lunged forward. today, i was in traffic in the walmart parking lot when the car lunged forward, almost causing me to hit the car in front of me. when this happens, the check engine symbol lights on the dashboard, as well as the engine failsafe mode coming on. i have to turn the car completely off and back on to get these lights off.
07/17/20121
 This has been occuring since the car was purchased in 2005. in hot days when the ac is on the car lunges forwards or backwards. it just depends if you have it in drive or reverse. when sitting at a red light or stop sign the car's rpms go high for a minute then the car slows down and stops. there has been times where it lunges forwards so hard it almost hits the car or whatever is in front of you. ford needs to fix this problem before a death results. if you are aware of this problem and ford is too then why is nothing being done!!!! ## vin failed ## ford freestyle 2005 ##. *tr
07/18/201228504
 When driving at low speeds (5-10 mph), whether in forward or reverse, the car will lunge forward (or backward if in reverse). this has happened at least 10 times over the last 4 days, resulting in several near-miss accidents with vehicles, as well as almost hitting a pedestrian multiple times. the engine lunging has only occurred at low speeds, mostly when the temperatures are above 85 degrees. the engine lunging occurs when i'm driving at low speeds, such as when i'm backing out of a parking spot, or driving in traffic in which i'm driving at a low speed. the time before last, it was in the school parking lot when i was picking up my son from summer school. both these times, a pedestrian was almost hit when the car lunged forward. today, i was in traffic in the walmart parking lot when the car lunged forward, almost causing me to hit the car in front of me. when this happens, the check engine symbol lights on the dashboard, as well as the engine failsafe mode coming on. i have to turn the car completely off and back on to get these lights off.
06/25/20121030001
 1.) while putting car in reverse,with foot on brake the car lunges backward with significant force & speed. 2.) while sitting with 'drive' engaged & foot on brake car will lunge in the same manner. if a/c or heat is on it is significantly worse & more dangerous!! this happens very unexpectedly & surges/lunges quite a distance before vehicle is able to be stopped. sometimes the vehicle will completely shut itself off with some type of a fail safe error displayed. this problem occurs multiple times daily on a daily basis! i am scared to death to back out of any parking space with the fear of hitting a pedestrian! as well as this issue, while driving at any speed, the vehicle acts like it will stall. meaning that you may be driving anywhere from 20-60mph & it hesitates - not only when accelerating, but when at a consistent speed as well. this too increases with heating & cooling on. all incidents could cause great harm! *tr
06/14/2012825311
 My car started lunging when moving at slow speeds, and i'd have to jam on brakes to keep it from hitting another car, building, etc. happens primarily when a/c is on also. loses power on acceleration, but lunges when applying slight gas in both reverse and forward. scary beyond belief. i have a heart condition, and nearly fainted when it happened last time, at an intersection with wild traffic, and i had to jam the brakes to keep the car from going into traffic. seen enough similar reports online that my next stop will be news media. please help us! *tr
06/25/20121030001
 1.) while putting car in reverse,with foot on brake the car lunges backward with significant force & speed. 2.) while sitting with 'drive' engaged & foot on brake car will lunge in the same manner. if a/c or heat is on it is significantly worse & more dangerous!! this happens very unexpectedly & surges/lunges quite a distance before vehicle is able to be stopped. sometimes the vehicle will completely shut itself off with some type of a fail safe error displayed. this problem occurs multiple times daily on a daily basis! i am scared to death to back out of any parking space with the fear of hitting a pedestrian! as well as this issue, while driving at any speed, the vehicle acts like it will stall. meaning that you may be driving anywhere from 20-60mph & it hesitates - not only when accelerating, but when at a consistent speed as well. this too increases with heating & cooling on. all incidents could cause great harm! *tr
06/14/2012825311
 My car started lunging when moving at slow speeds, and i'd have to jam on brakes to keep it from hitting another car, building, etc. happens primarily when a/c is on also. loses power on acceleration, but lunges when applying slight gas in both reverse and forward. scary beyond belief. i have a heart condition, and nearly fainted when it happened last time, at an intersection with wild traffic, and i had to jam the brakes to keep the car from going into traffic. seen enough similar reports online that my next stop will be news media. please help us! *tr
06/25/2012103000
 1.) while putting car in reverse,with foot on brake the car lunges backward with significant force & speed. 2.) while sitting with 'drive' engaged & foot on brake car will lunge in the same manner. if a/c or heat is on it is significantly worse & more dangerous!! this happens very unexpectedly & surges/lunges quite a distance before vehicle is able to be stopped. sometimes the vehicle will completely shut itself off with some type of a fail safe error displayed. this problem occurs multiple times daily on a daily basis! i am scared to death to back out of any parking space with the fear of hitting a pedestrian! as well as this issue, while driving at any speed, the vehicle acts like it will stall. meaning that you may be driving anywhere from 20-60mph & it hesitates - not only when accelerating, but when at a consistent speed as well. this too increases with heating & cooling on. all incidents could cause great harm!
06/14/201282531
 My car started lunging when moving at slow speeds, and i'd have to jam on brakes to keep it from hitting another car, building, etc. happens primarily when a/c is on also. loses power on accelleration, but lunges when applying slight gas in both reverse and forward. scary beyond belief. i have a heart condition, and nearly fainted when it happened last time, at an intersection with wild traffic, and i had to jam the brakes to keep the car from going into traffic. seen enough similar reports online that my next stop will be news media. please help us!
06/25/2012103000
 1.) while putting car in reverse,with foot on brake the car lunges backward with significant force & speed. 2.) while sitting with 'drive' engaged & foot on brake car will lunge in the same manner. if a/c or heat is on it is significantly worse & more dangerous!! this happens very unexpectedly & surges/lunges quite a distance before vehicle is able to be stopped. sometimes the vehicle will completely shut itself off with some type of a fail safe error displayed. this problem occurs multiple times daily on a daily basis! i am scared to death to back out of any parking space with the fear of hitting a pedestrian! as well as this issue, while driving at any speed, the vehicle acts like it will stall. meaning that you may be driving anywhere from 20-60mph & it hesitates - not only when accelerating, but when at a consistent speed as well. this too increases with heating & cooling on. all incidents could cause great harm!
06/29/2012131000
 I was backing up out of a parking spot very slowly and the car surged backward about a foot, i was able to depress the brake and stop it. the fail safe mode then engaged. i turned the car off and sat for a couple minutes and restarted it and started backing out. the same thing happened again, the surge backward and the failsafe mode engaged. i once again stopped and turned off the engine and sat for about 15 minutes. when i restarted the car the check engine light was on but i was able to back out of the parking space all right, and the failsafe mode did not come back on. it was an extremely hot 100 degrees day, and the a/c was on. this is extremely scary. i could have hit someone.
06/14/201282531
 My car started lunging when moving at slow speeds, and i'd have to jam on brakes to keep it from hitting another car, building, etc. happens primarily when a/c is on also. loses power on accelleration, but lunges when applying slight gas in both reverse and forward. scary beyond belief. i have a heart condition, and nearly fainted when it happened last time, at an intersection with wild traffic, and i had to jam the brakes to keep the car from going into traffic. seen enough similar reports online that my next stop will be news media. please help us!
06/29/2012131000
 I was backing up out of a parking spot very slowly and the car surged backward about a foot, i was able to depress the brake and stop it. the fail safe mode then engaged. i turned the car off and sat for a couple minutes and restarted it and started backing out. the same thing happened again, the surge backward and the failsafe mode engaged. i once again stopped and turned off the engine and sat for about 15 minutes. when i restarted the car the check engine light was on but i was able to back out of the parking space all right, and the failsafe mode did not come back on. it was an extremely hot 100 degrees day, and the a/c was on. this is extremely scary. i could have hit someone.
04/15/201288000
 Tl*the contact owns a 2005 ford freestyle. the contact stated that whenever the brake was released, the vehicle would lunge forward abnormally. the vehicle was taken to an auto mechanic who advised that they were unable to determine the cause of the failure. the manufacturer was not notified. the vin was unknown. the failure mileage was 88,000 and the current mileage was 89,000.
06/29/2012131000
 I was backing up out of a parking spot very slowly and the car surged backward about a foot, i was able to depress the brake and stop it. the fail safe mode then engaged. i turned the car off and sat for a couple minutes and restarted it and started backing out. the same thing happened again, the surge backward and the failsafe mode engaged. i once again stopped and turned off the engine and sat for about 15 minutes. when i restarted the car the check engine light was on but i was able to back out of the parking space all right, and the failsafe mode did not come back on. it was an extremely hot 100 degrees day, and the a/c was on. this is extremely scary. i could have hit someone.
04/15/201288000
 Tl- contact owns a 2005 ford freestyle. the contact stated that while driving the vehicle and every time that the brake is released,un-warning the vehicle lounged forward. the vehicle was taken to a auto shop. who stated that they did not know the caused of the failure. the dealer was not notified. the manufacture was not notified. the vehicle vin was unknown. the failure mileage was 88,000. and the current mileage was 89,000. lg
06/29/2012131000
 I was backing up out of a parking spot very slowly and the car surged backward about a foot, i was able to depress the brake and stop it. the fail safe mode then engaged. i turned the car off and sat for a couple minutes and restarted it and started backing out. the same thing happened again, the surge backward and the failsafe mode engaged. i once again stopped and turned off the engine and sat for about 15 minutes. when i restarted the car the check engine light was on but i was able to back out of the parking space all right, and the failsafe mode did not come back on. it was an extremely hot 100 degrees day, and the a/c was on. this is extremely scary. i could have hit someone.
04/15/201288000
 Tl- contact owns a 2005 ford freestyle. the contact stated that while driving the vehicle and every time that the brake is released,un-warning the vehicle lounged forward. the vehicle was taken to a auto shop. who stated that they did not know the caused of the failure. the dealer was not notified. the manufacture was not notified. the vehicle vin was unknown. the failure mileage was 88,000. and the current mileage was 89,000. lg
06/21/2012120000
 Car lunged forward when in drive thru. foot was on the brake and air condtioning was running, car seemed to have a surge of power causing the car to lung forward and then car cut off. this happen before in august of 2008 and the ford dealership said it was the throttle body. dealership replaced throttle body and motor on ac unit, but it is still happening. dealership and ford consumer care was contacted,but they refuse to acknowledge problem or fix it. the problem has also affected the transmission. transmission needed only a new in put shaft, but ford failed to tell customers that they closed their plant that makes the parts for freestyle. no input shaft could be found, so had to pay for a whole new transmission for $6000.00. again ford was contacted, could only say oh well.