Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
0621101/01/200610019377Heated seats inoperative. *tt03/13/2006
SEATS - MID/REAR ASSEMBLY
066401/01/200610019950Second row seat recline concern. *tt05/17/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
01/11/2012550001
 The first incident my fuel gauge is off & producing incorrect data of gas remaining in car & driver window would roll up and down when trying to just roll it up. i took the car back to the dealership they did not fix the issue. another incident i was on the highway and the stalled while driving. third incident i was at a stop light with my 5 year old daughter in the car, all of a sudden the car made a loud revving up noise then shot us forward into oncoming traffic. i was barely able to back up before the cars reached us. another time i was driving with my daughter taking her to daycare then going to work and we were going through a school zone. we stopped at a stop sign and there was a family with 3 children crossing and the car shot us forward again and we almost hit the family. several times when picking up my daughter i would put the car in reverse and my foot was on the brake pedal still all of a sudden the car shot us back into the cars behind us. this car is very unsafe. i fear for the safety of others and my daughters and my life when getting into this car. ford should recall this vehicle and replace it with a new car. people shouldn't be at risk for this. *tr
01/11/201255000
 The first incident my fuel gauge is off & producing incorrect data of gas remaining in car & driver window would roll up and down when trying to just roll it up. i took the car back to the dealership they did not fix the issue. another incident i was on the highway and the stalled while driving. third incident i was at a stop light with my 5 year old daughter in the car, all of a sudden the car made a loud reving up noise then shot us forward into oncoming traffic. i was barely able to back up before the cars reached us. another time i was driving with my daughter taking her to daycare then going to work and we were going through a school zone. we stopped at a stop sign and there was a family with 3 children crossing and the car shot us forward again and we almost hit the family. several times when picking up my daughter i would put the car in reverse and my foot was on the brake pedal still all of a sudden the car shot us back into the cars behind us. this car is very unsafe. i fear for the safety of others and my daughters and my life when getting into this car. ford should recall this vehicle and replace it with a new car. people shouldn't be at risk for this.
08/15/2012103656
 The contact owns a 2005 ford freestyle. the contact stated that the third row seat was anchored to the wheel well, which became rusted. as a result, the seat became dislodged. the vehicle was taken to a dealer who advised the contact not to drive with anyone in the third seat. the manufacturer was notified but provided no assistance. the failure and current mileages were 103,656. kmj
08/15/2012103656
 The contact owns a 2005 ford freestyle. the contact stated that third row seat was anchored to the wheel well. the well had become rusted causing the seat to become dislodged and endangering other passengers. the vehicle was taken to a dealer and advised the contact to not drive with anyone in the third seat. the manufacturer was notified but provided no assistance. the failure and current mileages were 103,656. dt
04/02/201250000
 Second row bench won't recline back upright because seat belt mechanism stuck and preventing upright position. difficult to fasten child's seat belt next to the bench that won't go upright - very unsafe. contacted ford and they said there isn't any recall for seat belt and/or second row's already known problem. they said to pay for these exact problems others have already posted on many websites.
03/31/201061540
 The car started showing hesitation when accelerating and making a strange noise early in 2010. this condition got progressively worse until one day, while driving on the freeway, the engine would not respond to the gas pedal being depressed, the wrench light came on, and i was forced to coast to the side of the road. i turned the car off for a few minutes and when i attempoted to restart it, the gas pedal seemed to be working again. took the car to jones ford the next day and they told me the throttle body was bad and replaced it to the tune of $638.97. date of service was april 1, 2020. mileage at time of failure was 61,540 everything seemed fine for a few months but i started noticing the hesitation on acceleration again. took it to summerville ford on july 21, 2010. i didn't wait for a complete failure since it was extremely dangerous to lose power on the freeway with a whole car load of kids! jones ford said the throttle body was bad again and replaced it under warranty this time. checked for codes and got code #u0141. mileage at time of replacement was 65,207. within the last couple of weeks i have noticed similar conditions to the last two times the throttle body failed. yesterday i was parking and the car surged forward as i let my foot of the brake, almost causing me to hit the car in the spot in front of me. i have no choice but to keep driving it until something is done by ford about this dangerous condition. i was also told that the motor mount needs to be replaced. i also have repalced the 2/3 row seat pivot once during warranty but it failed again in 2010 and i haven't been able to afford to replace it. the a/c compressor stopped working this summer. still not fixed. i have replaced my tires twice in seven years. i have replaced both sets of brakes. ford needs t address these common failures. before someone gets hurt!
06/01/201099000
 2005 ford freestyle surges since about 20,000 miles. now has 100,000 and surging around 5 feet, mostly in and out of parking or in stop/go traffic. my car lunged aprrox. 5 feet backwards and almost hit ladyas i was pulling out of parking space at grocery store; she screamed, jumped, and yelled at me (understandable). i would have hit her if my foot was not on the brake. no dealer could find the problem from 2006 until now, 2010. ford has offered no help or recall on this throttle body problem. nor did they offer any help on the poor design of the double back seat that gets stuck in the up position and will not lie down. they negotiated a $400 cost to fix down from $1,000, even though ford has a paper on this problem. at 99,000 miles, now the dealer reports i need new throttle body assembly; transmission pan is wet; a/c compressor leaking and needs replacing. i drove my 240 dl volvo for 10 yrs/340,000 miles. i have had all of my services and oil changes. there should be no reason this car is falling apart like this. i was a court reporter for 25 years. how can ford not be responsibile for replacing parts and gratuitously doing proper service to correct their poor design, especially when it involves products liability problems for ford? will they become another toyota before taking responsibility? i have never received one piece of paper warning me about the throttle body problem, which i view as quite serious; and i know the legal outcome if someone is injured or killed. this leads me to believe that ford has a weak legal advisory committee or perhaps a legal liability dept. that may desire to know about the problems before they have to defend them in court. something does not make sense to me here. very disappointed and will not buy another ford.
04/04/2008500001
 Middle seats in ford 2005 freestyle. the latches broke in both seats. while folding the small middle seat to reach the back seat area, it would not release and open up for use. the cables and bars (s) bent. the seats have always opened hard, and we had to fiddle with them since i bought the car, to latch and unlatch, in sept 2005. both latch units have been replaced. old parts may not be avail. *tr
SEATS - MID/REAR ASSEMBLY
05/02/2008530001
 2005 ford freestyle, 2nd row seat pivot hinge failure to allow seat to fold forward. constitutes compromised safety of third row passengers to exit safely, quickly or at all. there is no way to open tailgate from inside of the vehicle. ford contends that the pivot hinge is a wear out item. item should never fail. *tr