Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 042616 | 12/31/2004 | 10014310 | Weld bonding procedure. *tt | 04/29/2005 | |
| STRUCTURE - BODY - DOOR | |||||
| 19107 | 10019793 | Noise in right front of passenger compartment - air inlet door actuator inoperative (recirculation). *tt | 04/28/2006 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 04/10/2010 | 95500 | 1 | |
| The day i bought me car there was problems. the front passenger side was soak with water ands the dealerships response was to use the heating system to dry it. the car had a high pitch noise and the gears seemed to be tight. if my foot was not on the brake even on an up hill climb the car would roll forward. when i accelerate it revs very high and did not drop much and when you take your foot off the gas it plummets. at about odometer 129689 my car started to sound like a mack truck and it increase it noise level. i was told i need to replace the transmission and it is a special transmission...one of a kind so a used one will run about 2500, a brand new one from ford will cost around $5k and that does not include labor. also to rebuild the one you have will cost you because they have to buy another use transmission from another freestyle and then combine the 2. my odometer is at 136701 today my car is still running somewhat but any day it will explode and die. trust me ford is well aware of the problem(s) and will not recall the part(s) unless someone gets hurt or is killed. i will never buy another ford! they have lost me as a supporter! they only make junk cars or lemons. i wish i realized at the time of purchase that it was a lemon and transmission was already bad. the ford dealership knew and sold it to me with a smile. i had them fix one thing and they said they will fix that part and there was nothing else? why would they sell a damage car? if you have a freestyle get rid of it if you can!!!! ford does not take pride in their workmanship nor stand behind their product. *tr | |||
| 10/30/2009 | 3 | ||
| When it rains water leak inside the car causing the windshield and windows of the car to fog real bad. i had to stop in the middle of i - 65 because i could not see anything. the windshield and the windows fogged so fast that i could not see the highway. this is the third time this has happen to us. *tr | |||
| 11/13/2009 | 1 | ||
| A defect in ford freestyle 2005. basically, interior leak that is hidden until a person has a need to look at the spare tire in the trunk area. i noticed moisture months ago, but figured that it was rain water that fell in when i opened the hatch. recently, i needed to bring my car in for service and figured that it was time to vacuum, etc., since i maintain my property. sure enough, there has been rusting and rotting--hidden--for a long time. the carpets were wetter--and since i drive with shoes on, i never detected the moisture throughout the floor area--from driving area down to the trunk--mostly along the driver's side. there is tremendous rust on the spare and in the spare compartment--the carpeting is moldy underneath and the floor board has been destroyed by recurrent water damage/mold. i noticed that brown marks on the carpet were not normal wear and tear but rust stains. this would remain a hidden problem if i did not actually pull up some carpet and look. i checked on-line and there are many people who complain of tremendous leakage--throughout the 2005 model. many of these cannot be found or repaired. this can lead to serious mold and rust damage as well as damage to life saving features such as brakes, etc. the car received a great review so my ex-husband and i purchased it. i was told by ford that they would not even consider helping me here since i reported the problem after the warranty had expired. mind you, if i had money for a forensic scientist to assess the dawn of the damage, i am sure that the rust would tell a tale that claims leakage has been taking place for years. i believe that these cars seem to be time bombs waiting to deconstruct. there are many on-line sites where people report leakage. there are many t.b.a.s for this vehicle but leakage is not one of them, although i understand that ford is aware of the problem but will not deal unless forced to do so. i read at least 50 descriptions of water/leakage to body/rotting. *tr | |||
| 04/25/2007 | 38000 | 1 | 12/29/2006 |
| I purchased a 2005 ford freestyle with 30,000 miles in dec 2006. at 38,000 miles i noticed that the paint on the back of the wheel flares and along the bottom of the vehicle was dulling. it looked to me like the tires were causing dirt and mud to sand blast these areas. i took the vehicle in the dealer and they told me that it was out warranty and there was nothing they could do. i am wondering if anyone else is having this problem. *tr | |||
| 04/15/2007 | 5 | 06/13/2005 | |
| 2005 ford freestyle is having intermittent dash board problems. gauges on digital dashboard will go to zero for no apparent reason while driving. speedometer will show zero even though the vehicle is traveling at 60 mph. *tr | |||
| 07/07/2005 | 1 | 05/30/2005 | |
| Reflection on windshield makes visibility very difficult. this causes driving blind for short instances and makes maneuvering/parking in tight spots almost impossible. *nm | |||
| 04/11/2005 | 200 | 4 | 04/09/2005 |
| Many noises on car , many times on service , rear noise never repaired and service tech said the ford doesn't have a fix at this time. *jb | |||
| 10/14/2005 | 2995 | 1 | 07/25/2005 |
| Opened rear door window and wind noise and vibrating sound seemed as if it was going to burst our ear drums,noise was unbearable. *nm | |||
| 09/06/2005 | 1 | 05/01/2005 | |
| Windshield glare unsafe. e.g. rounding corner into sunlight causes dash reflection onto windshield & unable to see objects or vehicles in front. use of polarized sunglasses helps...but can't wear them all the time. difficult to judge distance, see other vehicles.*jb | |||
| 07/27/2005 | 1 | 07/25/2005 | |
| Dt: contact stated the beige color of the dashboard caused a reflection in the windshield, making it difficult to see outside of the vehicle. the service dealer stated they could not redesign. the car, and that the consumer needed to get used to the reflection. *ak the reverse sensor was not loud enough to be heard over the vehicle a/c or radio. *nm | |||
| 07/20/2005 | 2600 | 1 | 06/20/2005 |
| Upon opening either side 2ed row windows harmomic vibration/noise begins at speeds above 30mph sounds like helicopter inside vehicle- very annoying, distracting, hurts ears - contacted dealer and ford customer service line - both indicate there is no repair for concern, no tsb for item - have printout from dealer indicating problem is characteristic of this type vehicle and characteristic of other similar vehicles recommended solution is for customer to open another window and that ford has experienced this problem on vehicles dating back to 1999 - customer service li | |||
| STRUCTURE - BODY | |||
| 03/12/2013 | 78000 | ||
| Car stalls daily three times while driving, dealer cleaned the throttle body still stalls, another dealer cleaned the maf and changed the spark plugs and change cvt transmission fluid, still stalling. need a new throttle body it is a common deffect with ford and very dangerous some one will get killed because of it. my cvt transmission start to slip and and needs replacement. | |||
| 02/20/2013 | 97000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact stated that the rear driver and passenger side door latches froze and the doors could not be completely closed. the vehicle was not taken to the dealer. the manufacturer was contacted but offered no assistance. the vehicle was not repaired. the failure mileage was 97,000. kmj | |||
| 02/20/2013 | 97000 | ||
| Tl- the contact owns 2005 ford freestyle. the contact stated both rear doors on the driver and passenger side latches froze and will not close all the way. the vehicle was not taken to the dealer. the manufacturer was notified who offered no assistance. the vehicle was not repaired. the failure mileage was 97,000. mw | |||
| 11/15/2012 | 75000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact stated the front driver and passenger side doors failed to close. the contact also stated that the latches freeze when the temperature was cold. the vehicle was taken to the dealer for diagnostic testing. the technician stated the door latch would have to be replaced. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 75,000. mah | |||
| 11/15/2012 | 75000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact stated while parked the front driver side door would not shut. the failure occurred to the front passenger side door as well. the contact stated the latches freeze when the temperature was cold. the vehicle was taken to the dealer for diagnostic testing. the technician stated the door latch would have to be replaced. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 75,000. da | |||
| 06/04/2012 | 125283 | 1 | |
| Car was parked in rear of apartment complex.when i put it in reverse it lunged back without my foot on the gas, smashing the rear of the car into the apartment building wall. i did have a seat belt on but the impact caused severe neck trauma as my head was turned at the time of impact. i shut the car off. approximately an hour later i started the car, put it in drive, and as i attempted to drive the car home, it would lose power, the wrench light would come on, and the car would have no transmission power. i had to pull the car over, turn it off and restart it. this happened repeatedly. the local ford dealership incorrectly diagnosed and charged me a repair for cleaning the sensor - and refused to refund me my diagnostic charges even though my car was not fixed. i did my own research to learn it was a throttle body issue. the service manager stated they would apply the credit towards replacing the throttle body....but not all the charges. they were horrible to deal with in customer service after completely failing to fix my car and charging me almost $500. *tr | |||
| 06/04/2012 | 125283 | ||
| Car was parked in rear of apartment complex.when i put it in reverse it lunged back without my foot on the gas, smashing the rear of the car into the apartment building wall. i did have a seat belt on but the impact caused severe neck trauma as my head was turned at the time of impact. i shut the car off. approximately an hour later i started the car, put it in drive, and as i attempted to drive the car home, it would lose power, the wrench light would come on, and the car would have no transmission power. i had to pull the car over, turn it off and restart it. this happened repeatedly. the local ford dealership incorrectly diagnosed and charged me a repair for cleaning the sensor - and refused to refund me my diagnostic charges even though my car was not fixed. i did my own research to learn it was a throttle body issue. the service manager stated they would apply the credit towards replacing the throttle body....but not all the charges. they were horrible to deal with in customer service after completely failing to fix my car and charging me almost $500. | |||
| 11/12/2012 | 136000 | ||
| Tl-the contact owns a 2005 ford freestyle. the contact stated that all of the doors and latches around the vehicle could not be closed or they would bounce back open during colder weather. the dealer was notified who advised the contact that there was a recall for the failure under nhtsa campaign id number: 06v383000(latches/locks/linkages: doors: latch) however, the vehicle was previously repaired under the recall. the manufacturer was notified who advised the contact that the recall was repaired and they would not repair the vehicle a second time. the failure mileage was 136,000. kmj | |||
| 11/12/2012 | 136000 | ||
| Tl-the contact owns a 2005 ford freestyle. the contact stated all the doors and latches around the vehicle would not close they would bounce back open during the cold weather. the dealer was notified who stated there was a recall nhtsa campaign id number: 06v383000: latches/locks/linkages: doors: latch. but they repaired the recall previously. the contact stated the failure continued to occur while driving the doors would bounce open and not close. the manufacturer was notified who stated the recall was repaired and they will not repair a second time. the failure mileage was 136,000. mw | |||
| 08/07/2012 | 57000 | 1 | |
| In august 2012, my 2005 freestyle surged while in reverse with my wheels at full cut as i was backing out of my driveway, as i have been doing for the last 40 years. as i took my foot off of the gas pedal to apply the brake to switch to drive from reverse, the car surged in reverse, and the right corner of my rear bumper impacted my neighbors truck behind his front door, causing me to report the accident to my insurance company to repair his vehicle. i told the agent at my insurance company i had read about this surging problem in the freestyle forums, and asked if the accident would be contributed to mechanical failure due to defective part, rather than driver error, as i stated before i have been backing out of this driveway for 40 years with 70's lincolns and cadillacs, all cars 5 feet longer than the freestyle, without incident. her reply was that if there was a recall due to this problem, then yes, it would be attributed to mechanical failure. my question is, i know the nhtsa was investigating this last year, has there been any conclusion to this investigation? if anyone has an update, can you please contact me at fcejr55yahoo.com with the information. i know it says not to use my e-mail address, but how else will somebody be able to contact me? any help will be greatly appreciated. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 08/07/2012 | 57000 | ||
| In august 2012, my 2005 freestyle surged while in reverse with my wheels at full cut as i was backing out of my driveway, as i have been doing for the last 40 years. as i took my foot off of the gas pedal to apply the brake to switch to drive from reverse, the car surged in reverse, and the right corner of my rear bumper impacted my neighbors truck behind his front door, causing me to report the accident to my insurance company to repair his vehicle. i told the agent at my insurance company i had read about this surging problem in the freestyle forums, and asked if the accident would be contributed to mechanical failure due to defective part, rather than driver error, as i stated before i have been backing out of this driveway for 40 years with 70's lincolns and cadillacs, all cars 5 feet longer than the freestyle, without incident. her reply was that if there was a recall due to this problem, then yes, it would be attributed to mechanical failure. my question is, i know the nhtsa was investigating this last year, has there been any conclusion to this investigation? if anyone has an update, can you please contact me at fcejr55yahoo.com with the information. i know it says not to use my e-mail address, but how else will somebody be able to contact me? any help will be greatly appreciated. thanks, franke2 | |||
| 08/15/2012 | 103656 | ||
| The contact owns a 2005 ford freestyle. the contact stated that the third row seat was anchored to the wheel well, which became rusted. as a result, the seat became dislodged. the vehicle was taken to a dealer who advised the contact not to drive with anyone in the third seat. the manufacturer was notified but provided no assistance. the failure and current mileages were 103,656. kmj | |||
| 08/15/2012 | 103656 | ||
| The contact owns a 2005 ford freestyle. the contact stated that third row seat was anchored to the wheel well. the well had become rusted causing the seat to become dislodged and endangering other passengers. the vehicle was taken to a dealer and advised the contact to not drive with anyone in the third seat. the manufacturer was notified but provided no assistance. the failure and current mileages were 103,656. dt | |||
| 08/01/2012 | 156000 | 1 | |
| After coming home from a trip to the grocery store, about 5 mile total round trip; i pulled into my garage. with my foot on the brake and about to move the gear lever from drive to park, the car suddenly surged forward hitting a metal storage shelf. the car surged 5 feet forward while engine rpms increased from idle (about 800) to 2500 instantly and uncommanded with absolutely no throttle increase or input. it damaged the front of my car. our freestyle does this often. i normally can catch it. it always happens at low speed or while the car is stopped. it happens both in drive and reverse. i have since had to discontinue letting my 18 and 16 year old son and daughter drive the vehicle because of the danger involved in these uncontrolled surges. *tr | |||
| 08/01/2012 | 156000 | ||
| After coming home from a trip to the grocery store, about 5 mile total round trip; i pulled into my garage. with my foot on the brake and about to move the gear lever from drive to park, the car suddenly surged forward hitting a metal storage shelf. the car surged 5 feet forward while engine rpms increased from idle (about 800) to 2500 instantly and uncommanded with absolutely no throttle increase or input. it damaged the front of my car. our freestyle does this often. i normally can catch it. it always happens at low speed or while the car is stopped. it happens both in drive and reverse. i have since had to discontinue letting my 18 and 16 year old son and daughter drive the vehicle because of the danger involved in these uncontrolled surges. | |||
| 12/12/2011 | 91000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact stated that the driver and passenger doors would not close. the contact referenced nhtsa campaign id number: 06v383000 (latches/locks/linkages:doors:latch) but the contact was advised by the dealer and the manufacturer that the vehicle was not included in the recall. a local mechanic attempted to repair the defect, but the failure recurred. the failure mileage was 91,000 and the current mileage 96,000. km | |||
| 01/16/2012 | |||
| There is a major safety issue with my 2005 freestyle we bought it less than a year ago and everytime it rains or gets cold the doors will not shut it happens all the time yesterday while driving down the road with my child in the car my driver door his dppr and the hatch popped open in moving traffic im very upset!!! the car owners sold us this probably knowing this and never said i just looked it up on line and found this on recalls and defects national highway website ford issued a recall affecting certain 2005 ford five hundreds and mercury montegos and certain 2005-2006 ford freestyle vehicles. the recall addresses the problem of door latch freezing, which occurs mainly in cold and wet weather states. in wet and below freezing temperatures, these defective door latches may fail to fully latch, allowing a door to open while the vehicle is in motion or in a crash. if you suspect your vehicle may be part of this recall, request a door latch safety inspection from your ford dealer. notify the national highway traffic safety administration (nhtsa) if your door latches are found to be unsafe. you can contact nhtsa on their vehicle safety hotline: 1-888-327-4236 or 1-800-424-9393 i want this problem renderd i do not feel safe in this vehicale nor do i wish to continue dealing with this problem i am not comfortable with the safety of my children in this vehicale! this freakstyle should be replaced i am scared of this vehicale now and highly disappointed in the product manufacturer and the dealer who sold this lemon to us! i need to know what to do we are still paying for this and i dont want to anymore because of these past problem and safety issues! its not safe for my family or other drivers around this car with bad door latches! please tell me what i can do dont think i will ever feel safe in a ford again can you imagine what could of happen? | |||
| 12/12/2011 | 91000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact stated that the driver and passenger doors would not close shut. the manufacturer and dealer were notified, but the nhtsa campaign id number: 06v383000 (latches/locks/linkages:doors:latch) recall did not associate the vin. a local mechanic attempted to repair the defect, but the failure recurred. the failure mileage was 91,000 and the current mileage 96,000. nw | |||
| 01/16/2012 | |||
| There is a major safety issue with my 2005 freestyle we bought it less than a year ago and everytime it rains or gets cold the doors will not shut it happens all the time yesterday while driving down the road with my child in the car my driver door his dppr and the hatch popped open in moving traffic im very upset!!! the car owners sold us this probably knowing this and never said i just looked it up on line and found this on recalls and defects national highway website ford issued a recall affecting certain 2005 ford five hundreds and mercury montegos and certain 2005-2006 ford freestyle vehicles. the recall addresses the problem of door latch freezing, which occurs mainly in cold and wet weather states. in wet and below freezing temperatures, these defective door latches may fail to fully latch, allowing a door to open while the vehicle is in motion or in a crash. if you suspect your vehicle may be part of this recall, request a door latch safety inspection from your ford dealer. notify the national highway traffic safety administration (nhtsa) if your door latches are found to be unsafe. you can contact nhtsa on their vehicle safety hotline: 1-888-327-4236 or 1-800-424-9393 i want this problem renderd i do not feel safe in this vehicale nor do i wish to continue dealing with this problem i am not comfortable with the safety of my children in this vehicale! this freakstyle should be replaced i am scared of this vehicale now and highly disappointed in the product manufacturer and the dealer who sold this lemon to us! i need to know what to do we are still paying for this and i dont want to anymore because of these past problem and safety issues! its not safe for my family or other drivers around this car with bad door latches! please tell me what i can do dont think i will ever feel safe in a ford again can you imagine what could of happen? | |||
| 12/12/2011 | 91000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact stated that the driver and passenger doors would not close shut. the manufacturer and dealer were notified, but the nhtsa campaign id number: 06v383000 (latches/locks/linkages:doors:latch) recall did not associate the vin. a local mechanic attempted to repair the defect, but the failure recurred. the failure mileage was 91,000 and the current mileage 96,000. nw | |||
| 01/16/2012 | |||
| There is a major safety issue with my 2005 freestyle we bought it less than a year ago and everytime it rains or gets cold the doors will not shut it happens all the time yesterday while driving down the road with my child in the car my driver door his dppr and the hatch popped open in moving traffic im very upset!!! the car owners sold us this probably knowing this and never said i just looked it up on line and found this on recalls and defects national highway website ford issued a recall affecting certain 2005 ford five hundreds and mercury montegos and certain 2005-2006 ford freestyle vehicles. the recall addresses the problem of door latch freezing, which occurs mainly in cold and wet weather states. in wet and below freezing temperatures, these defective door latches may fail to fully latch, allowing a door to open while the vehicle is in motion or in a crash. if you suspect your vehicle may be part of this recall, request a door latch safety inspection from your ford dealer. notify the national highway traffic safety administration (nhtsa) if your door latches are found to be unsafe. you can contact nhtsa on their vehicle safety hotline: 1-888-327-4236 or 1-800-424-9393 i want this problem renderd i do not feel safe in this vehicale nor do i wish to continue dealing with this problem i am not comfortable with the safety of my children in this vehicale! this freakstyle should be replaced i am scared of this vehicale now and highly disappointed in the product manufacturer and the dealer who sold this lemon to us! i need to know what to do we are still paying for this and i dont want to anymore because of these past problem and safety issues! its not safe for my family or other drivers around this car with bad door latches! please tell me what i can do dont think i will ever feel safe in a ford again can you imagine what could of happen? | |||
| 12/12/2011 | 91000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact stated that the driver and passenger doors would not close shut. the manufacturer and dealer were notified, but the nhtsa campaign id number: 06v383000 (latches/locks/linkages:doors:latch) recall did not associate the vin. a local mechanic attempted to repair the defect, but the failure recurred. the failure mileage was 91,000 and the current mileage 96,000. nw | |||
| 01/16/2012 | |||
| There is a major safety issue with my 2005 freestyle we bought it less than a year ago and everytime it rains or gets cold the doors will not shut it happens all the time yesterday while driving down the road with my child in the car my driver door his dppr and the hatch popped open in moving traffic im very upset!!! the car owners sold us this probably knowing this and never said i just looked it up on line and found this on recalls and defects national highway website ford issued a recall affecting certain 2005 ford five hundreds and mercury montegos and certain 2005-2006 ford freestyle vehicles. the recall addresses the problem of door latch freezing, which occurs mainly in cold and wet weather states. in wet and below freezing temperatures, these defective door latches may fail to fully latch, allowing a door to open while the vehicle is in motion or in a crash. if you suspect your vehicle may be part of this recall, request a door latch safety inspection from your ford dealer. notify the national highway traffic safety administration (nhtsa) if your door latches are found to be unsafe. you can contact nhtsa on their vehicle safety hotline: 1-888-327-4236 or 1-800-424-9393 i want this problem renderd i do not feel safe in this vehicale nor do i wish to continue dealing with this problem i am not comfortable with the safety of my children in this vehicale! this freakstyle should be replaced i am scared of this vehicale now and highly disappointed in the product manufacturer and the dealer who sold this lemon to us! i need to know what to do we are still paying for this and i dont want to anymore because of these past problem and safety issues! its not safe for my family or other drivers around this car with bad door latches! please tell me what i can do dont think i will ever feel safe in a ford again can you imagine what could of happen? | |||
| 01/03/2012 | 99905 | ||
| Tl- the contact owns a 2005 ford free style. the contact was driving 40-50 mph when the rear driver's side door flew open without warning. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but the vehicle was not repaired. the failure mileage was 99,905 and the current mileage was 99,910. kmj | |||
| 12/15/2010 | 65000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact was entering the vehicle when the front driver side door failed to close properly. the vehicle was not taken to the dealer. the manufacturer was contacted and they confirmed to the contac that the vin did not qualify for repairs under nhtsa campaign id number: 06v383000(latches/locks/linkages:doors:latch). the vehicle was not repaired. the failure mileage was 65,000 and the current mileage was 81,000. kmj | |||
| 01/03/2012 | 99905 | ||
| Tl- the contact owns a 2005 ford free style. the contact was driving 40 to 50 mph when the driver side rear door opened un expectantly. the vehicle was not taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 99,905 and the current mileage was 99,910. rds | |||
| 12/15/2010 | 65000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact stated while entering the vehicle the driver side front door failed to close properly. the vehicle was not taken to the dealer. the manufacturer was contacted and they confirmed the vin did not qualify for recall under nhtsa campaign id number :06v383000(latches/locks/linkages:doors:latch). the vehicle was not repaired. the failure mileage was 65,000 and the current mileage was 81,000. rds | |||
| 01/03/2012 | 99905 | ||
| Tl- the contact owns a 2005 ford free style. the contact was driving 40 to 50 mph when the driver side rear door opened un expectantly. the vehicle was not taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 99,905 and the current mileage was 99,910. rds | |||
| 12/15/2010 | 65000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact stated while entering the vehicle the driver side front door failed to close properly. the vehicle was not taken to the dealer. the manufacturer was contacted and they confirmed the vin did not qualify for recall under nhtsa campaign id number :06v383000(latches/locks/linkages:doors:latch). the vehicle was not repaired. the failure mileage was 65,000 and the current mileage was 81,000. rds | |||
| 01/03/2012 | 99905 | ||
| Tl- the contact owns a 2005 ford free style. the contact was driving 40 to 50 mph when the driver side rear door opened un expectantly. the vehicle was not taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 99,905 and the current mileage was 99,910. rds | |||
| 12/15/2010 | 65000 | ||
| Tl- the contact owns a 2005 ford freestyle. the contact stated while entering the vehicle the driver side front door failed to close properly. the vehicle was not taken to the dealer. the manufacturer was contacted and they confirmed the vin did not qualify for recall under nhtsa campaign id number :06v383000(latches/locks/linkages:doors:latch). the vehicle was not repaired. the failure mileage was 65,000 and the current mileage was 81,000. rds | |||
| 10/23/2011 | 77000 | ||
| Tl* the contact owns a 2005 ford freestar. the contact stated that the vehicle failed to accelerate in any gear. the vehicle was towed to a private mechanic where the mechanic confirmed that the transmission needed to be replaced. the contact stated that the rear sliding door failed to lock properly. the manufacturer was contacted but the vehicle was not repaired. the failure and the current mileages were 77,000. | |||
| 10/23/2011 | 77000 | ||
| Tl- the contact owns a 2005 ford freestar. the contact stated that the vehicle failed to accelerate in any gear. the vehicle was towed to a private mechanic where the mechanic confirmed that the transmission needed to be replaced. the contact stated that the rear sliding door failed to lock properly. the manufacturer was contacted but the vehicle was not repaired. the failure and the current mileages were 77,000. kmj | |||
| 10/23/2011 | 77000 | ||
| Tl- the contact owns a 2005 ford freestar. the contact stated the vehicle failed to accelerate in any gear. the vehicle was towed to a private mechanic. the mechanic confirmed transmission needed to be replaced. the contact stated the rear sliding door failed to lock properly. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were mileage was 77,000. rds | |||
| 04/09/2011 | 69269 | ||
| 1. any time it rains 2. passenger cargo floor is swamped with water creating mildew and rust in car 3. vacuumed out but water returned because it settles in the frame of the car. | |||
| 05/20/2011 | 52000 | ||
| 1- the engine cradle totally rusted out replacement est. 3,000.00 . dealer says not covered 2-the hood is pitted dealer says not covered est.1000.00 3- radiator coolant tube made from steel rusted out and coolant leaked . est 250.00 4-door latches fail in cold weather door will not stay closed .dealer says its been fixed under recall .its still a problem . | |||
| 01/11/2007 | 15195 | 5 | 04/11/2005 |
| The rear cargo area on my 2005 ford freestyle began to leak shortly after the purchase from bob bell ford. it has been in and out of the dealer 4 or 5 times. they keep it for a week or more. replace the carpet. remove the mold that has begun to grow in the rear cargo area. replaced the carpets and mask the smell with deodorizer. the work is always performed by a sub-contractor hired by ford. the company visits the dealer here in maryland twice a week, which makes you wonder how bad the ford products are. the paperwork is written so that you can't tell what repairs if any are ever conducted. the dealers paperwork provides little or no detail and when asked about the repairs, the service writer acts as if you are bothering him for the details. of course the vehicle has returned to the dealer again for more water leaks. the ford corporate complaint office has been contacted regarding the problem. they act as if this has never happened before. we were advised that someone would call us back in two days. both office and home numbers have been provided to ford in hopes of a real contact with someone that can fix the problem. so they keep calling the house and leaving a message. yet they will not return three voice mail messages that i left today. ford did offer an extended warranty, but as soon as they offered it they stated they couldn't make the offer and it wouldn't cover the water leak anyway. how stupid. we are very frustrated with bob bell ford, ford and the local glass repair company. we know that this problem exists for many freestyle owners crossing several years 2005-2007. so why can't ford figure out how to fix it. our warranty expires this month. where do we turn next? *tr | |||
| 04/25/2007 | 38000 | 1 | 12/29/2006 |
| I purchased a 2005 ford freestyle with 30,000 miles in dec 2006. at 38,000 miles i noticed that the paint on the back of the wheel flares and along the bottom of the vehicle was dulling. it looked to me like the tires were causing dirt and mud to sand blast these areas. i took the vehicle in the dealer and they told me that it was out warranty and there was nothing they could do. i am wondering if anyone else is having this problem. *tr | |||
| 01/20/2007 | 2 | 07/06/2005 | |
| Leaks water from wet weather into vehicle's cargo area and front passenger floor area. freezing to sub-freezing temps cause water to freeze carpet and anything in car with moisture on it. first time this was apparent, car was in for recall on door latches; at that time, we told dealer about water leak in cargo area after it has just rained - they said they could not find the leak, and therefore never filed with ford. second time car was in was at the end of december '06 for a water leak on front passenger floor. dealer said they spent more than an hour water testing until it did leak in their presence. said they removed areas of carpet and doors where water was coming in, fixed seal, and dried out carpet before re-installing and giving car back to us (keep in mind this is roughly 11-12 total hours of labor). a month later, we are in the same position after a light snow (1-2). this time, however, the front passenger floor and rear cargo area are soaking wet. dealer has had car for almost a full week. ordered new carpet for front and rear, replaced any panels and electronics associated with where water was coming in, said they have made fixes to seals where water is now coming in *another 12-14 hours). still waiting for vehicle to be returned. dealer says that, although we have the highest end warranty you can buy through them at 7 years/75,000 miles, this problem will more than likely not be covered beyond the 3yr/36,000 mile manufacturer's warranty. we are talking roughly 25 hours of labor at almost $100/hr. i cannot afford $2,500/month. what is ford going to do about this? there is a blog online, http://www.ford-forums.com/ford-freestyle/3008-water-leak-issues.html, about this very problem, hosted by ford, yet there are zero technical service bulletins (tsbs) or complaints posted on this (nhtsa) site. *nm | |||
| STRUCTURE - BODY - BUMPERS | |||
| 12/10/2006 | 11600 | 1 | 07/22/2005 |
| Front plastic bumper has spit and cracked on the right side. i am not aware of any accidents or hits on the bumper. our weather went from hot to cold in a short time. i am concerned that this is a manufacturer's defect. i am curious to see if anyone else has or had this problem before i purchase a new bumper. *jb | |||
| STRUCTURE - BODY - DOOR | |||
| 01/04/2010 | 80000 | 1 | |
| 1.)every winter the locking mechanism on the drivers side door will freeze. so, once you open your door & you go to shut it, it will not latch shut, instead it will just bounce back open. after spending about 1/2 hour each time of manually moving the latch up & down it finally engages. 2.) power window buttons do not work on any window except drivers side. when i have it repaired, & if i put the window locks on, after that none will work again. i'm tired of fixing an ongoing problem! 3.) driver side power door lock is intermittent in working. it must be pressed approximately 5-6 times usually before it will engage. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 06/26/2008 | 25000 | 1 | |
| One of the two gas charged lift gate supports that hold the back hatch failed. the lift gate will no longer stay up. luckily the failure occurred when the lift gate was already closed and not when it was open in the raised position because the lift gate is quite heavy and could seriously injure someone had it fell. *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 08/18/2010 | 51000 | ||
| The vehicle on a very hot day 95 degrees out with the a/c on high was put into reverse with foot on the brake and the car surged backwards and went into saftey mode. had to drive the car home in saftey mode. my wife says it happend a few times to her also. the upper motor mount on the engine has totally fell apart, the rubber bushing dried out and is gone. called ford and they told me the part is $230.00. | |||
| 12/24/2010 | 76000 | ||
| 2005 ford freestyle sel. 76,000 miles. right rear lower control arm sheered off from frame at mounting point while travelling at ~20 mph on residential street. the failure point was the sheet metal on the frame where the control arm attaches to, not the actual control arm. | |||
| 05/16/2009 | |||
| On may 2009, the car stalled while driving after hitting a bad pot hole. car would not restart. on july 1, 2009 the car would not start after being turned off for a brief time. mechanic said it was the same problem as before and said it appeared to be a problem with an oversensitive fuel shut off valve. whenever we hit a bump now, the car threatens to stall and then surges. it is an ongoing problem. it stalled recently, in august 2010, when backing up very slowly, but restarted. the car does not feel reliable. also, when the car is parked on an incline and it rains, the back of the car is flooded due to a problem with the drainage around the moon roof. this has led to rusting in the spare tire area, which we were told is a safety hazard. | |||