Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/15/2010 | 45000 | ||
| Airbag sensor and wiring harness failure. the harness is located in such a position that it is susceptible to moisture and at time of replacement was very rusted and corrorded. | |||
| AIR BAGS - FRONTAL | |||
| 10/29/2006 | 3 | 06/20/2006 | |
| I have three complaints regarding my vehicle. i purchased a 2006 freestyle in june of 2006. in october 2006 my son and i were involved in an accident. there was extensive front end damage resulting in over $10,000 in repairs. the car jumped over two ravines, both times severely impacting the ground. almost the entire front part of the car had to be replaced, including the radiators, grill, bumper,etc. the air bags did not deploy. also, i have had to have the tires replaced two times making the latest the third set of tires on this vehicle. the set of tires i just had replaced were 60,000 mile continental touring tires. they had uneven, choppy, wear and were approximately 8 months old. i am on the second set of brakes, both front and rear and have had the rear rotors replaced.. the vehicle currently has approximately 39,000 miles on it. the premature, uneven tire wear and the brake wear are excessive compared to any other vehicle i have ever owned. i feel very fortunate that the accident we were involved did not result in bodily injury for either me or my 22 year old son. *tr | |||
| 04/02/2007 | 6700 | 1 | |
| Tl*the contact owns a 2006 ford freestyle/winstar. while driving 30 mph the contact struck another vehicle on the passenger's front side. the road conditions were clear. the air bags did not deploy. the vehicle was not inspected to determine the reason for the failure. the current and failure mileage were 6,700. *ak | |||
| 02/22/2007 | 15000 | 2 | 03/28/2006 |
| Tl* - the contact called regarding the 2006 ford freestyle. the air bag light came on intermittently. the contact stated it happened whether therewas a front passenger in the seat or not. the failure mileage was 15,000. the contact took the vehicle to the dealer for repairs and the dealer said they repaired it. the contact stated the light came on 2/22/07. the current and failure mileage were both 15000. *ak updated 03/30/07. *jb | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 11/22/2006 | 95 | 1 | 11/20/2006 |
| Passenger side airbag warning light on instrument panel on continuously. *nm | |||
| AIR BAGS - SIDE/WINDOW | |||
| 01/05/2008 | 0 | ||
| Sunroof/moonroof leak: possibly allows water inside vehicle every time it gets wet.brought the vehicle to the selling dealer approximately 16 mos. into warranty. i thought it was a windshield leak at first and the service rep told me i would have to go to a glass company.i explained that i had not had any glass replaced on the vehicle and that it was a ford problem, to which they responded that they would check it out.when i returned to pick up the vehicle they told me that they could not find the leak.i asked if they had put water on the car roof and they said they had not to which i questioned how can you find a water leak without water? i refused to pick up the car and they said they would try water.the next day they called to say the leak was repaired,that there was a service bulletin about the moonroof leak, and that they had rerouted the drains to fix the problem. i believed them. i forgot about the problem until march 09 at which time i was out of warranty and was told by a customer service rep in dearborn that i would have to have it evaluated at a ford dealer at my expense.i declined this.now roughly one year later it is back again and i have concerns that it probably will lead to mold, if it hasn't already, and that because the water stays above the headliner, the wiring for my rear brakelights as well as the side curtain airbags could possibly be compromised,in addition to leading to premature rust through or rot where the water eventually comes out.also i feel betrayed by ford because i have copies of other tsb's which pertain to my vehicle but were not taken care of because i did not complain of those symptoms at the time of service and now that i've realised i have those problems it's too late for them to be covered .i believe every new vehicle owner should receive notice from the manufacturer about every problem concerning their vehicle and that every time a dealer services a product under warranty, that all tsb's are checked and acted upon | |||