Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRONIC STABILITY CONTROL | |||
| 02/18/2013 | 124000 | ||
| The problem im having is that as the car goes 20-25 mph it complete stops and the wrench light goes on. it happend to me a few times on the highway at a normal high speed it complete went off. it sure has been a nightmare. now i cant even take the family with me cause im scare to put them at risk. the ford dealer did not fix the problem im at the point that i dnt knw what to do or who to call . every number i call its an operator and the recording hangs up on me after a few times. i had a recall letter that was send to me but the repair dept at the ford dealer dont want to give it back. i just hope the nhtsa can help me in some way . i was told that the problem im having has to do with the throttle body . | |||
| 05/10/2011 | 80000 | ||
| My car began having problems lunging forward while i was stopped at a school zone cross-walk waiting for children to cross. it lunged forward and stopped just inches from hitting 4 children. it terrified me!!!! it happened several times that day and the next day until i could get it in the shop. i was told it needed the throttle body replaced by the ford mechanics but luckily i got by with just a throttle body cleaning. the car no longer lunges forward. about the same time, the car had problems feeling like it wouldn't get past 2nd gear and it wouldn't accelerate. i still don't know what caused this. a few months later the car started making a strange clicking noise that would get faster when i would accelerate then slower when i would brake. it quit making the noise by the time i could take it to get it looked at a few days later. the air conditioner won't get cold unless the car is in motion. the heater does the same thing. it only seems to happen on extreme temperature days. then spontaneously, both these problems seemed to fix themselves. just this week, my car backfired 2 times, then the next morning when i started it, it smelled horrible! i turned it off immediately, then the next day, it wouldn't start. took it to my ford mechanic, and he said everything checked out ok. he now thinks there is something wrong with the computer system. everything i have read on the internet suggests that these have been huge problems for many ford freestyle owners. and yet no recall? come on ford!! you have lost many loyal customers over this!! please help all of us to get a recall issued for this car!! i am a single mother of three children, and if i get stranded, i, like many people, have nobody to call and no way to pay if i get stranded. please help before someone gets seriously injured or even killed. many other probs but no room to list. | |||
| 12/01/2010 | 85000 | ||
| Having issues with hard starting issues to the point it got to where it would not start. i have also had issues with acceleration fluctuation without me touching gas peddle. there was even a time where it fluctuated while i was driving. at the time i had the cruise on and it shut off the cruise when it did it. i have had mechanic clean out the throttle body and intake air sensor with electrical contact cleaner which seems to alleviate the problem temporarily. it lasts anywhere from 1 1/2 to 2 months and needs cleaned again as it hangs up and my engine begins to self accelerate and is hard starting again. i am very worried that this will self accelerate while we are driving. this first began to give issues dec. 2010. | |||
| 06/11/2008 | 34000 | ||
| Car lurches forward in idle. catches me by surprise when i move from parked position to drive. i have to immediately and forcefully put on the brakes or will hit a park car or moving vehicle. the problem is worse when i have the air conditioner on high i keep the air conditioner fan low to minimize the problem... | |||
| 07/02/2011 | 76000 | ||
| On saturday, july 2, 2011 we had been driving the car for about 40 minutes to our destination when the vehicle started acting up at a stop. i was idling at a stop with my foot on the break when the vehicle suddenly increased rpms to 3 | |||
| 06/10/2011 | 60100 | ||
| Vehicle will accelerate while foot is on the brake pedal. happens mostly when backing but will happen also when in drive. seems to happen as wheel is turned slightly in either direction, but not for sure. also seems to happen more in very hot weather or after vehicle has been driven for a while. acceleration is minor to moderate and happens unexpectedly. ford reprogrammed computer last summer but still occurs. vehicle is also wearing out right rear brake faster that other brakes. | |||
| 08/19/2010 | 42460 | ||
| Cv boot failed, motor mounts failed, battery dead, rotten egg smell from exhuast, now putting vehicle into gears with foot on brake vehicle surges like my foot is on the gas pedal but it's on the brake, and does not go over 25 when pulling forward almost got into several accidents from vehicle acceleration,this has been happening everyday now i got my vehicle in 2009 and only had it for a year | |||
| 09/15/2009 | 99000 | 1 | |
| I have a 2006 ford freestyle and i need a new throttle body. my car continues to shut off or lunge in forward or reverse. i spoke with ford and they told me the manufacture that makes the part for my car has gone out of business and they are unable to get the part...they also told me that i will be unable to get a loaner car while mine is sitting there not drivable. ford has sold me a car that i cannot fix and is unsafe to drive...this is my only vehicle and they will not give me a loaner. there has been records of over 200 of these cases in which this style vehicle has had these problems and it does not have a recall listed. if i do find the part it will cost me $1,000 or more to fix depending on the cost of the throttle. *tr | |||
| 07/24/2009 | 46000 | 1 | |
| We have had or freestyle since 7-6-2006 and not an issue until the throttle started acting up on a road trip this year. the car has ~46k miles and has been maintained every 5k miles with synthetic blend oil. the trouble started when we drove to utah from seattle and hit the heat. it was not bad at first but continued to get worse if the car sat while running. for is well aware of the issue and has issued two tsb's for dealers the number are tsb 05-25-12 and 06-21-1 (www.justford.com). this failure cause the car to surge forward or reverse without touching the gas pedal. ford is aware of the issue and recommends not driving the car due to the risk of injury but contends it's not a defect that they are required to cover. guess they are waiting until enough people complain or someone is killed to own up to the issue. *tr | |||