Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/01/20121043241
 I have recently purchased the 2007 ford freestyle and have noticed at times when i put it into drive or reverse it lunges without my pressing the acceleration. this is very concerning because it feels unsafe and likely to cause an accident! *tr
08/01/2012104324
 I have recently purchased the 2007 ford freestyle and have noticed at times when i put it into drive or reverse it lunges without my pressing the acceleration. this is very concerning because it feels unsafe and likely to cause an accident!
06/06/2012750001
 Parked in parking garage. when backing up, car lurched and ran into another vehicle that was backing up. i was in reverse when the other car backed up. foot on brake and car lurched into other car. no personal injuries than goodness. *tr since that time, it has lurched in both forward and reverse. i originally thought that somehow my foot hit the gas pedal and could not figure out how i was doing this. i also thought that maybe the floor mat had somehow bound the gas pedal, but, i checked and it is not the problem. sensor replaced on car as mechanic thought that this might be causing the problem. it was fine after that for about 1,500 miles and problem has started again. the problem seems to be made worse if the temperature is over 90 outside or if the car is sitting and idling or operating at low speeds. i have been lucky that no other property damage and/or personal injuries.
06/06/201275000
 Parked in parking garage. when backing up, car lurched and ran into another vehicle that was backing up. i was in reverse when the other car backed up. foot on brake and car lurched into other car. no personal injuries than goodness. since that time, it has lurched in both forward and reverse. i originally thought that somehow my foot hit the gas pedal and could not figure out how i was doing this. i also thought that maybe the floor mat had somehow bound the gas pedal, but, i checked and it is not the problem. sensor replaced on car as mechanic thought that this might be causing the problem. it was fine after that for about 1,500 miles and problem has started again. the problem seems to be made worse if the temperature is over 90 outside or if the car is sitting and idling or operating at low speeds. i have been lucky that no other property damage and/or personal injuries.
07/08/2011630001
 Vehicle surges forward whether the vehicle is in drive or reverse. i have had the throttle body replaced in 2011. i have had to replace brakes at 30,000 miles. the driver side back door will not lock with the key remote. on july 6 2012 with ac on driving slowly out of a parking lot car would not go. it started up and i went about 20ft and car just died. on july 10, 2012 took it to dealer in virginia beach, va. on tuesday, july 12, 2012 i was told it was something to do with the powertrain and the cost would be $1600. i went ballastic and asked to speak to manager and then asked for number to ford company. i talked with someone there explained my financial situation and was given a claim number and said someone would get back to me in four (4) days about financial assistance, which is not what i was looking for. i told the ford rep, that i had been looking on the internet about all the complaints about my 2007 freestyle and asked why there was not a recall on this car. on wednesday, july 11, 2012 dealer called and said the problem was not the $1600.00 deal but a pigtail (whatever that is) at the tune of $600.00. i am afraid of this car and i am looking to get rid of it as soon as possible. *tr
07/08/201163000
 Vehicle surges forward whether the vehicle is in drive or reverse. i have had the throttle body replaced in 2011. i have had to replace brakes at 30,000 miles. the driver side back door will not lock with the key remote. on july 6 2012 with ac on driving slowly out of a parking lot car would not go. it started up and i went about 20ft and car just died. on july 10, 2012 took it to dealer in virginia beach, va. on tuesday, july 12, 2012 i was told it was something to do with the powertrain and the cost would be $1600. i went ballastic and asked to speak to manager and then asked for number to ford company. i talked with someone there explained my financial situation and was given a claim number and said someone would get back to me in four (4) days about financial assistance, which is not what i was looking for. i told the ford rep, that i had been looking on the internet about all the complaints about my 2007 freestyle and asked why there was not a recall on this car. on wednesday, july 11, 2012 dealer called and said the problem was not the $1600.00 deal but a pigtail (whatever that is) at the tune of $600.00. i am afraid of this car and i am looking to get rid of it as soon as possible.