Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
06/15/2012750001
 Loud whirring noise which gets louder with acceleration and is really loud going downhill when the engine is holding back. also have two rust spots on the hood and the car is only 5 years old and has been kept clean and is waxed at least once per year. *tr
06/15/201275000
 Loud whirring noise which gets louder with acceleration and is really loud going downhill when the engine is holding back. also have two rust spots on the hood and the car is only 5 years old and has been kept clean and is waxed at least once per year.
01/08/20082501
 Our car was quite new. my daughters and i were in the car at a stop light. someone was in front of me at the time and they were making a right hand turn. when i was slightly rolling forward i applied pressure to the brake and my car jumped or lunged forward-causing an accident with 4 kids and 2 adults involved. this is the first of many incidents with my car proactively moving. *tr
01/08/2008250
 Our car was quite new. my daughters and i were in the car at a stop light. someone was in front of me at the time and they were making a right hand turn. when i was slightly rolling forward i applied pressure to the brake and my car jumped or lunged forward-causing an accident with 4 kids and 2 adults involved. this is the first of many incidents with my car proactively moving.
STRUCTURE - BODY - BUMPERS
07/18/20076300201/15/2007
 Tl*the contact owns a 2007 ford freestyle. the contact stated that his vehicle began to shake and rattle while driving. he took his vehicle to the dealer for repair and they discovered that during the assembly of his vehicle, the bolts to the front bumper were never installed. the second time he brought his vehicle to the dealer was for the transmission. the bolts that hold the transmission pan in place were only installed manually and not with the proper machinery. the current and failure mileages were 6,300.
STRUCTURE - BODY - ROOF AND PILLARS
08/18/2009331981
 2007 ford freestyle leaking water from moonroof when brakes are applied or especially downhill water comes down from the headliner splashing off the dashboard. *tr
STRUCTURE - FRAME AND MEMBERS
06/01/20091
 2007 ford freestyle car riddled with mold from constant water leaks everywhere in the body frame. never been in accident, out of warranty. i'm 3 months pregnant with a 2 yr old. i can not even drive car makes me sick. dealer wants alot of money to try and fix the problem, but considering the mold is everywhere i'm not so sure it will solve problem, i have had the car for 10 months and paid 17,500 for it. it is clearly a design flaw i'm not the only one with this problem. it is a huge health issue, and i can not understand why ford has not issued a recall. *tr