Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 061911 | 10020791 | Headlamp functionality (fault detection). headlamps stay on after switch is off. *kb | 01/16/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 01/08/2013 | 125000 | 1 | |
| Front turn signal has stopped working. bulb is good, fuse is good, wires are good. mechanic says it is smart junction box. *tr | |||
| 10/25/2012 | 95000 | 1 | |
| I was driving home from work, in the rain, when i got the dashboard message that my rf turn signal was out. drove the rest of the way home and turned off the ignition and the lf parking light stayed on. checked the bulbs and fuses and all were fine. did some research online and found out about similar issues with the smart junction box. one suggestion was to disconnect the battery to see if it reset. tried that with no success. we reconnected the battery the next morning and parking light came back on. had to remove the bulb so i now had no front turn signals. brought it in to the dealership, assuming the worst after my online research, and got the news it was the sjb to the tune of $700. i was told it wasn't under recall because it's not a safety issue. having working lights and turn signals would seem to qualify as a safety issue to me? *tr | |||
| 10/25/2012 | 95000 | ||
| I was driving home from work, in the rain, when i got the dashboard message that my rf turn signal was out. drove the rest of the way home and turned off the ignition and the lf parking light stayed on. checked the bulbs and fuses and all were fine. did some research online and found out about similar issues with the smart junction box. one suggestion was to disconnect the battery to see if it reset. tried that with no success. we reconnected the battery the next morning and parking light came back on. had to remove the bulb so i now had no front turn signals. brought it in to the dealership, assuming the worst after my online research, and got the news it was the sjb to the tune of $700. i was told it wasn't under recall because it's not a safety issue. having working lights and turn signals would seem to qualify as a safety issue to me? | |||
| 03/16/2012 | 81015 | ||
| The turn signals and high beams no longer work during opperation. all fuses and relays were checked and all fine. the parking lights do work when head lamps are on, work when hazards are turned on, and also flash when locked with key fob. but when using turn signal stalk nothing happens and therefore can not signal to turn or change lanes. also high beams do not activate in any position of the signal stalk. the sjb is the source of the problem. | |||
| 07/01/2011 | 98000 | ||
| Front driver's side indicator/hazard light not working. left rear driver side works. consensus is either a smart junction box or headlight harness. cost of repairs around $600 not including labor. very costly for one turn signal. big mistake on ford's part. | |||
| 10/15/2009 | 38000 | 1 | |
| My left tail light has been replaced 3 times. burn marks are visible and it is now out again. it was replaced early summer 2009 it is now oct 2009. *tr | |||
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| 11/29/2005 | 2000 | 1 | 11/29/2005 |
| Dt*: the contact stated the third brake lamp which is located behind the rear seat blocks his view. at night you cannot see the headlights of other cars that are close. the contact feels the lamp should be relocated in the trunk deck or above the rear window. updated 2/13/2006 - the consumer had one minor accident. he backed into a post that was only about 3-4' high. the post could not be seen because of the vehicle's high back design and the high mount brake light blocking his view. *nm | |||