Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 11/08/2010 | 51000 | ||
| Tl-the contact owns a 2006 ford fusion. while driving approximately 37-38 mph she heard a noise coming from the steering column. the vehicle was taken to an authorized dealer and the mechanic advised her that the sub frame needs replacing. the vehicle had not been repaired. she called the manufacture and was advised that the sub frame was not under warranty. the failure mileage was 51,000 and the current mileage was 53,027. vwb | |||
| 08/15/2009 | 19000 | 1 | |
| The left front door handle on my 2006 fusion had a funny look to it from the time i purchased it. in aug 2009, the handle broke. the door could still be opened but it difficult..the ford dealer said this was not covered under our warranty. it cost $105 to replace !! *tr | |||
| 05/01/2008 | 39000 | 1 | |
| Driver's door interior handle has bent and does not open from the inside. driver's side rear door interior handle has bent and sometimes will not open from the inside. passenger side front door interior handle has bent but at this time still opens from the inside. driver's door and driver's side rear door no longer lock due to this. *tr | |||
| 06/01/2008 | 39000 | 1 | |
| I have a 2006 ford fusion that needs a paint job on the roof, because it is peeling. i bought the car new, and have owned it for less than two years. it has 39,000 miles on it, thus making it 3,000 miles out of warranty. common sense and places i have taken it to consider this a defect. *tr | |||
| 01/12/2008 | 34000 | 1 | |
| I love my fusion however, as a designer & a detailed oriented person i have a few complaints about my car that i believe should be fixed or at least should be taken care of since i have less than 50,000 miles on it. first, i don't like the tilt in the car...very difficult to use if you have arthritis. i don't like that there aren't any back seat lights for whomever is back there. i had problems with my steering shaking & brought the car in to the dealer...they ended up turning the rotors. things went well for about a week then it went back to the same. they ended up turning them again...no charge..but no real explanation as to why it was happening. one month later it happened again & this time we decided to just buy new rotors on our own & replace the pads too. the interior door handle in the back seat broke & the finish off the drivers interior door is bubbling too...this shouldn't happen in a 2 year old car! now, the other day my a/c decided not to blow cold air anymore & the part is on back order until the end of july!! how can this be with such a popular car & such a new car. i really love this car but i feel that my older vehicles lasted longer with fewer problems. i am past my warranty so whatever goes wrong i have to get help from my husband & his mechanic friends in order to save some money because the dealer wants to charge 4x's the amount which i understand they are trying to make a profit but at the same time most people can't afford such prices. i am starting to think i should have stayed with chevy or even tried nissan or toyota. *tr | |||
| STRUCTURE - BODY | |||
| 05/11/2012 | 90000 | ||
| Tl- the contact owns a 2006 ford fusion. the contact stated that the vehicle interior door handles on all four doors were broken and as a result, the doors could only be opened from the outside. the vehicle was taken to the dealer who stated that the vehicle was not under warranty and offered no additional assistance. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 90,000 and the current mileage was 97,000. pmb | |||
| 05/11/2012 | 90000 | ||
| Tl- the contact owns a 2006 ford fusion. the contact stated that the vehicle interior doors handle on the four doors were broken and only can be opened from the outside. the vehicle had power windows and in the case of an emergency that the vehicle would not have power the doors would no be able to operate at all. the vehicle was taken to the dealer who stated that the vehicle was not under any warranty and any repair was at the contact cost and offered no additional assistance. the manufacturer was not notified of the failure. the failure mileage was 90,000 and the current mileage was 97,000. lg | |||
| 05/11/2012 | 65000 | 1 | |
| I bought my 2006 ford fusion on 5/5/12. on 5/11/12 we went to get out of the car & the front passenger door would not shut. you would go to close it & it would just bounce back open. it had something to do with the door striker not aligning up. i had to take it to a ford dealership to get it fixed...$350!! the dealership i bought the car from 6 days earlier would not help us at all!! why in the world would that break on a 6yr old car!! i have a 25yr old car that has no problem opening & closing the doors!! i'm starting to see a trend with this car. everything everyone else is complaining about with these cars are slowing coming true with my car too. i'm starting to wish i would have never bought this car. *tr | |||
| 05/11/2012 | 65000 | ||
| I bought my 2006 ford fusion on 5/5/12. on 5/11/12 we went to get out of the car & the front passenger door would not shut. you would go to close it & it would just bounce back open. it had something to do with the door striker not aligning up. i had to take it to a ford dealership to get it fixed...$350!! the dealership i bought the car from 6 days earlier would not help us at all!! why in the world would that break on a 6yr old car!! i have a 25yr old car that has no problem opening & closing the doors!! i'm starting to see a trend with this car. everything everyone else is complaining about with these cars are slowing coming true with my car too. i'm starting to wish i would have never bought this car. | |||
| 05/13/2009 | 130000 | 1 | |
| The interior door handles have broken on three of the four doors and require you to open them from the outside to exit the vehicle. this is a systemic problem with ford fusions with inferior plastic door handles. *tr | |||
| 04/15/2012 | 67000 | ||
| Tl* the contact owns a 2006 ford fusion. the contact stated that she activated the child safety lock on the rear driver's side door and was unable to open it to remove a child from the vehicle. the vehicle was taken to the dealer for diagnosis where the door was repaired. a few months later, the contact attempted to open the driver's side door after parking and was unable to exit the vehicle. a few weeks later, the rear driver's side door failed again. the dealer was notified but offered little assistance. the failure and current mileages were 67,000. | |||
| 05/13/2009 | 130000 | 1 | |
| The interior door handles have broken on three of the four doors and require you to open them from the outside to exit the vehicle. this is a systemic problem with ford fusions with inferior plastic door handles. *tr | |||
| 04/15/2012 | 67000 | ||
| Tl- the contact owns a 2006 ford fusion. the contact stated that she activated the child safety lock on the rear driver's side door and was unable to open it to remove a child from the vehicle. the vehicle was taken to the dealer for diagnosis where the door was repaired. a few months later, the contact attempted to open the driver's side door after parking and was unable to exit the vehicle. a few weeks later, the rear driver's side door failed again. the dealer was notified but offered little assistance. the failure and current mileages were 67,000. kmj | |||
| 05/13/2009 | 130000 | 1 | |
| The interior door handles have broken on three of the four doors and require you to open them from the outside to exit the vehicle. this is a systemic problem with ford fusions with inferior plastic door handles. *tr | |||
| 04/15/2012 | 67000 | ||
| Tl- the contact owns a 2006 ford fusion. the contact stated that she activated the child safety lock on the rear driver's side door and was unable to open it to remove a child from the vehicle. the vehicle was taken to the dealer for diagnosis where the door was repaired. a few months later, the contact attempted to open the driver's side door after parking and was unable to exit the vehicle. a few weeks later, the rear driver's side door failed again. the dealer was notified but offered little assistance. the failure and current mileages were 67,000. kmj | |||
| 05/13/2009 | 130000 | ||
| The interior door handles have broken on three of the four doors and require you to open them from the outside to exit the vehicle. this is a systemic problem with ford fusions with inferior plastic door handles. | |||
| 04/15/2012 | 67000 | ||
| Tl- the contact owns a 2006 ford fusion. the contact stated that she activated the child safety lock on the rear driver's side door and was unable to open it to remove a child from the vehicle. the vehicle was taken to the dealer for diagnosis where the door was repaired. a few months later, the contact attempted to open the driver's side door after parking and was unable to exit the vehicle. a few weeks later, the rear driver's side door failed again. the dealer was notified but offered little assistance. the failure and current mileages were 67,000. kmj | |||
| 05/13/2009 | 130000 | ||
| The interior door handles have broken on three of the four doors and require you to open them from the outside to exit the vehicle. this is a systemic problem with ford fusions with inferior plastic door handles. | |||
| 04/15/2012 | 67000 | ||
| Tl- the contact owns a 2006 ford fusion. the contact stated she put the child safety lock on the rear driver side door and was unable to open it to get her son out. the vehicle was taken to the dealer for a diagnosis and the door was repaired. a few months later the contact attempted to open the driver side door after parking and was unable to get out of the vehicle. a few weeks after that the original rear driver side door failed again. the dealer was notified but offered little assistance. the failure and current mileages were 67,000. dt | |||
| 06/01/2012 | 125000 | 1 | |
| Driver side interior door latch broken. can not lock car with key fob. *tr | |||
| 08/01/2011 | 80000 | ||
| Tl-the contact owns a 2006 ford fusion. the contact stated that over the course of a year, three of the door handles broke. the two rear door handles would still lock, despite not functioning properly. the driver | |||
| 06/01/2012 | 125000 | ||
| Driver side interior door latch broken. can not lock car with key fob | |||
| 08/01/2011 | 80000 | ||
| Tl- the contact owns a 2006 ford fusion. the contact stated that over the course of a year 3 of the vehicles car door handles broke. the two rear door handles will still lock despite not functioning properly however the driver side door will not lock. the dealer and manufacturer were both notified but offered no assistance. the vehicle had not been repaired. the failure and current mileages were 80,000. dt | |||
| 06/01/2012 | 125000 | ||
| Driver side interior door latch broken. can not lock car with key fob | |||
| 05/15/2012 | 36000 | ||
| Tl* the contact owns a 2006 ford fusion. the contact stated that she noticed that the passenger side dashboard was cracked around the air bag area. the vehicle was taken to the dealer where the dealer advised replacing the dashboard. the vehicle was not repaired. the manufacturer was made aware of the issue and stated that the vehicle was not under warranty, providing no assistance. the failure mileage was 36,000 and the current mileage was 42,000. | |||
| 05/15/2012 | 36000 | ||
| Tl-the contact owns a 2006 ford fusion. the contact stated that she noticed that the passenger side dashboard was cracked around the air bag area. the vehicle was taken to the dealer where the dealer advised replacing the dashboard. the vehicle was not repaired. the manufacturer was made aware of the issue and stated that the vehicle was not under warranty, providing no assistance. the failure mileage was 36,000 and the current mileage was 42,000. kmj | |||
| 05/15/2012 | 36000 | ||
| Tl-the contact owns a 2006 ford fusion. the contact stated she notice that the passenger side dash board was cracked around the air bag. the air bag was not deployed.the vehicle was taken to the dealer. the dealer stated that nothing needed to be done to the vehicle but they could replace the dash board. the vehicle was not repaired. the manufacturer was and they stated that the vehicle was not under warranty. the failure mileage was 36,000 and the current mileage was 42,000.jp | |||
| 05/14/2012 | 116000 | ||
| The interior rear door handles have broken. i feel this is a saftey issue in exiting the vehicle, in the event of a crash or fire. i would like to see ford recall this part so no further issues arise. | |||
| 05/03/2012 | 78000 | ||
| Tl- the contact owns a 2006 ford fusion. the contact stated that the driver's side door handle detached from the vehicle. prior to the failure, the vehicle also failed to start. the vehicle was towed to the dealer who confirmed that the transmission needed to be replaced. the manufacturer was contacted regarding both failures. the vehicle was not repaired. the vin was unavailable. the failure and current mileages were 78,000. kmj | |||
| 05/03/2012 | 78000 | ||
| Tl- the contact owns a 2006 ford fusion. the contact stated that the drivers side door handle detached from the vehicle. prior to the failure, the vehicle also failed to start. the vehicle was towed to the dealer who confirmed that the transmission needed to be replaced. the manufacturer was contacted regarding both failures. the vehicle was not repaired. the vin was unavailable. the failure and the current mileage was 78,000. kmj | |||
| 05/03/2012 | 78000 | ||
| Tl- the contact owns a 2006 ford fusion. the contact confirmed the drivers side door handle detached from the vehicle. prior to this failure the vehicle also failed to start. the vehicle was towed to the dealer who confirmed the transmission needed to be replaced. the manufacturer was contacted regarding both failures. the vehicle was not repaired. the vin was unknown. the failure and current mileage was 78,000. rds | |||
| 03/27/2012 | 81000 | ||
| Tl- the contact owns a 2006 ford fusion. while parked, the contact attempted to open the driver's side door when the interior door handle fractured. the contact could only exit the vehicle by opening the driver's side door window and reaching out to open the door by the exterior door handle. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 81,000. kmj | |||
| 03/27/2012 | 81000 | ||
| Tl- the contact owns a 2006 ford fusion. while parked the contact attempted to open the drivers side door and the interior door handle fractured. the contact could only exit the vehicle by opening the drivers side door window and opening the door with the exterior door handle. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 81,000. ds | |||
| 08/01/2011 | 73000 | ||
| Tl* the contact owns a 2006 ford fusion. while parked, the contact noticed that the driver side interior door handle was fractured and detached from the vehicle. the contact had to open the driver's side window to open the door from the exterior. the vehicle was not taken to the dealer for diagnostic testing or repairs. the approximate failure mileage was 73,000. | |||
| 08/01/2011 | 73000 | ||
| Tl- the contact owns a 2006 ford fusion. while parked, the contact noticed that the driver side interior door handle was fractured and detached from the vehicle. the contact had to open the driver's side window to open the door from the exterior. the vehicle was not taken to the dealer for diagnostic testing or repairs. the approximate failure mileage was 73,000. kmj | |||
| 08/01/2011 | 73000 | ||
| Tl- the contact owns a 2006 ford fusion. while parked the contact noticed the drivers side interior door handle fractured and detached from the vehicle. the contact had to open the drivers side door window and open the door from the exterior. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 73,000. ds | |||
| 05/05/2011 | 79000 | ||
| Early may 2011 i was driving home at 65mph and i lost 5th gear. then 4th gear. on way to dealership i lost 3rd gear. warranty covered a brand new transmission. they claim after a week they finally got the transmission in and installed but they were waiting on a part for it because the transmission came with a part for a mazda 6 and wouldn't work. after two weeks they were finally done. took vehicle back to dealership on 09/26/2011 stating great difficulty getting vehicle to shift out of park. also stated there is an excessive amount of heat coming from the console in to the cabin above the transmission. also stated the transmission is shifting very hard at times. ford called today and stated the transmission has no problems at all and that i can't get out of park because the shift interlock sylionid needed to be replaced requiring that everything from the shifter and everything below all the way to the floorboard would have to be replaced costing over $400. i have found hundreds of complaints online involving the same issues. this is a major safety issue. | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 02/15/2007 | 8500 | 8 | 01/25/2007 |
| Tl*- the contact stated that while driving his 2006 ford fusion (8500 current mileage) he noticed that the icon on the dash board stated that the trunk was opened. he then pulled to the side of the road and closed the trunk. the contact's complaint is that the trunk lock button was not in a good position, and he felt that it was unsafe. neither the dealer nor the manufacturer had been contacted. the current mileage was 10,400. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 10/04/2010 | 45000 | ||
| I have a 2006 ford fusion. i bought it used just a year ago, and shortly after it started making a little bit of a popping sound when turning. i knew there had to be something wrong with it. it eventually got worse making a loud crecking sound whenever i would turn, push the gas, and hit the breaks while going a lower speed. we took it in to be looked at, and they didn't see anything wrong. then we went somewhere else, and they miss diagnosed it. finally, we went to a ford dealership and found out it was a cracked subframe. ford would not cover the cost of fixing it, so we emailed ford to complain and they still would not do anything. i plan on writtting complaints anywhere i can. this problem can be dangerous, and they don't seem to care. are they waiting for someone to get hurt first. it sounds like there should be a recall for this. | |||
| 10/04/2009 | 320000 | ||
| Tl*the contact owns a 2006 ford fusion. the contact stated that the vehicle began to make a clicking noise whenever the vehicle was turned left or right. the vehicle was taken to an authorized dealership where she was informed that the subframe was corroded and was not safe to drive long distances. the subframe was replaced at the contacts expense. the clicking noise continued so the contact took the vehicle back to the dealership; however, the dealer could not diagnose the failure. the cv boot was replaced but the problem persisted. the contact filed a complaint with the manufacturer. the current mileage was approximately 36,000. the failure mileage was approximately 32,000. | |||
| 04/19/2010 | 75000 | ||
| 2006 ford fusion se with 2.3l i-4 engine. 75,000 miles. two bolts on left engine mount fractured causing engine to fall into engine bay. engine fell on and is being supported by the drive shaft which is touching the frame of the vehicle. this caused the cv boot to rupture. car is unsafe to drive with such a failure. fortunately this happened in my driveway. had it happened only 10 minutes before, it would have occurred on i-20 in downtown atlanta at rush hour and would have likely caused an accident. called ford customer service and they took a record of the incident but were not helpful beyond that. i need a new engine mount, new cv boot, and everything under the engine to be realigned. | |||
| 08/17/2009 | 56000 | 1 | |
| There is a creaking noise from the front end of the car, which appears to be a crack subframe in my 2006 ford fusion se v6. there is a technical service bulletin (tsb 06-24-7) for the 2006 ford fusions, 2006 zephyrs and 2006 milans. it states that the repair is eligible under provisions of new vehicle limited warranty coverage. my car is still under this warranty, and ford (fette ford, clifton nj) has refused to aid me in any way. i purchased my vehicle from sawgrass ford (sunrise, fl). they claim this is not under warranty, and are trying to charge $2100 for the repairs. this is a dangerous situation and hazardous to one's life, because the cracked frame affects the steering control of the car. *tr | |||
| 08/09/2009 | 56000 | 1 | |
| I own a 2006 ford fusion that started have a clicking noise while driving straight or making right or left hand turns or even backing up. i took into my mechanic to look at and he call to tell me it was a cracked frame, and that he located a service bulletin by ford with reference to my fusion and the milan having a crack in the frame and that they make a repair kit available that requires the subframe to be dropped and holes drill with bolts and rivets along with a plate to fix the problem. i check both fords and your web site for a recall and found nothing. these crack can lead to a frame failure and an accident with possible injuries or death. *tr | |||
| 06/01/2009 | 48000 | 1 | |
| One of the welds on the subframe of my 2006 ford fusion cracked. when it happened my car had less than 50,000 miles on it. i took it in to rodeo ford who diagnosed the problem and is now trying to charge me $1500 to have it welded back. they tried to reassure me however that my car was safe to drive. i contacted ford customer care who told me they would not work with me to fix the issue. my warranty was up in january 2009 and ford customer care told me there were no other warranties i could purchase to help with the repair. this is obviously an issue with many 2006 ford fusions and ford themselves should make the repairs at no cost to the consumers. this is fords faultiness, not the consumer's and something really needs to be done about it. *tr | |||
| 04/07/2009 | 93000 | 1 | |
| 4/7/09 i went to the dealership because of noise coming from front end when turning or going over bumps on my 2006 ford fusion and was told that it had a cracked subframe . i spoke with the manufacturer and was told too bad as it is out of warranty. the dealer has been notified by the manufacturer that this is a problem and they were told how to weld it so that it would be fixed. the dealerships mechanic told me it was nothing i did , there was no signs of impact . he said it was something that ford was having a problem with. a car this new should not have a cracked frame and according to the mechanic it is an issue with ford who is ignoring this safety issue. *tr | |||