Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/05/2012 | 73350 | 1 | |
| Airbag light stays on for the driver's side; sometimes i can get it to turn off if i restart the car. not sure what would happen with the indicator light on; afraid that the airbag may deploy. electrical: two things with the electrical. the first is the compass error. this actually occurred january 2012 (don't remember the mileage). i was parked in a parking lot and turned my vehicle on to have it warm up while i was cleaning the snow off of the car. since it didn't affect how the car handled, i didn't have it looked at. the second issue occurred 11/10/12 which was the driver's door lock would not disengage (mileage was approximately 73,350). i was parked to get out to gas up my car and pulled on the driver's door handle to unlocked the car, it wouldn't open. then i pushed the unlock button of the door and the driver's door still would not open. i ended up crawling over to the passenger's door to exit the vehicle. i attempted to enter the car using the door key and it did not disengage the lock. i am taking the vehicle into the ford dealer on monday 11/11/12 to have these problems resolved. please let me know if i need to do anything. thank you. *tr | |||
| 11/05/2012 | 73350 | ||
| Airbag light stays on for the driver's side; sometimes i can get it to turn off if i restart the car. not sure what would happen with the indicator light on; afraid that the airbag may deploy. electrical: two things with the electrical. the first is the compass error. this actually occurred january 2012 (don't remember the mileage). i was parked in a parking lot and turned my vehicle on to have it warm up while i was cleaning the snow off of the car. since it didn't affect how the car handled, i didn't have it looked at. the second issue occurred 11/10/12 which was the driver's door lock would not disengage (mileage was approximately 73,350). i was parked to get out to gas up my car and pulled on the driver's door handle to unlocked the car, it wouldn't open. then i pushed the unlock button of the door and the driver's door still would not open. i ended up crawling over to the passenger's door to exit the vehicle. i attempted to enter the car using the door key and it did not disengage the lock. i am taking the vehicle into the ford dealer on monday 11/11/12 to have these problems resolved. please let me know if i need to do anything. thank you. | |||
| 10/14/2012 | 77598 | 1 | |
| The airbag is sticking out of the dashboard and ford doesn't want to do anything about it. i believe that being this is safety concern and should be covered by ford. i have contacted them because we have a concern that the airbag will fail or just blow out of the dashboard without any notice. *tr | |||
| 10/14/2012 | 77598 | ||
| The airbiag is sticking out of the dashboard and ford doesn't want to do anything about it. i believe that being this is safety concern and should be covered by ford. i have contacted them because we have a concern that the airbag will fail or just blow out of the dashboard without any notice. | |||
| 09/13/2012 | |||
| Tl- the contact owns a 2006 ford fusion. the contact stated while traveling 45 mph the vehicle was involved in a crash with another vehicle. upon impact the airbags did not deploy which caused the contact's chest to strike the steering wheel. the contact sustained back, neck, hip, and chest injuries. the vehicle was completely destroyed. the manufacturer has not been contacted. the failure and current mileages were unknown. mh | |||
| 06/30/2012 | 97500 | 1 | |
| I am from california and was driving in glendale, arizona at 1:00 a.m. on 06/30/12. the signal i came to was flashing red. cross traffic had flashing yellow light. assuming the cross traffic also had a red flashing light (as in california) i proceeded through the intersection. i was t-boned by a large delivery truck. the side/curtain airbag did not deploy!! i sustained numerous injuries for which i was hospitalized for 9 days. no one was in the car with me, thank god! a few days after the accident, i spoke with the officer that arrived at the scene. he told me that when he saw the amount of damage to my car, he thought he would be calling the fatal team. ford motor company needs to do a recall on, not only the fusion models, but on all of their cars. i do not trust ford and will never own one again. i have contacted ford regarding this issue and also an attorney, but i hate to think of all the other drivers out there who assume the airbags work in their cars when possibly they are defective. the number of cases i've read about since my accident shocks me. ford should have done everything they could after the first incident. be careful driving your vehicles...especially if it's a ford. get your airbags checked asap!!!! *tr | |||
| 06/30/2012 | 97500 | ||
| I am from california and was driving in glendale, arizona at 1:00 a.m. on 06/30/12. the signal i came to was flashing red. cross traffic had flashing yellow light. assuming the cross traffic also had a red flashing light (as in california) i proceeded through the intersection. i was t-boned by a large delivery truck. the side/curtain airbag did not deploy!! i sustained numerous injuries for which i was hospitalized for 9 days. no one was in the car with me, thank god! a few days after the accident, i spoke with the officer that arrived at the scene. he told me that when he saw the amount of damage to my car, he thought he would be calling the fatal team. ford motor company needs to do a recall on, not only the fusion models, but on all of their cars. i do not trust ford and will never own one again. i have contacted ford regarding this issue and also an attorney, but i hate to think of all the other drivers out there who assume the airbags work in their cars when possibly they are defective. the number of cases i've read about since my accident shocks me. ford should have done everything they could after the first incident. be careful driving your vehicles...especially if it's a ford. get your airbags checked asap!!!! | |||
| 09/30/2010 | 41096 | ||
| Tl-the contact owns a 2007 ford fusion. the contact was driving approximately 65 mph, the vehicle suddenly swerved into another lane. the brakes locked when pressure was applied, and the vehicle began to spin uncontrollably. when the brakes were engaged there was a clicking noise coming from the rear of the vehicle.the vehicle would not slow down and accelerated up an embankment, then into a dirt mound. the seat belt failed to secure the contact and caused her to forcefully strike the windshield area. the contact sustained eye, neck and back injuries. the air bags failed to deploy during the crash. a police report was filed of the incident. the vehicle was severely damaged and towed to a collision center. the failure mileage was 41,096. js | |||
| 03/12/2008 | 1 | 11/01/2006 | |
| 2007 ford fusion airbags failed to deploy. consumer states that she was involved in an accident which she was broad sided and the airbags did not deploy. she also states she was injured in this accident due the airbags not deploying. *kb | |||
| 03/29/2008 | 30776 | 1 | 11/01/2007 |
| Tl*the contact was an attorney whose client owns a 2007 ford fusion. while driving 75 mph, a tire blew out. the vehicle spun around three times, rolled over three times, and landed in a ditch on the side of the freeway. the air bags failed to deploy and three passengers were injured. a police report was filed. the current and failure mileages were 30,776. updated 6/9/08 *cn the attorney wrote in on behalf of client. | |||
| 11/06/2007 | 6000 | 1 | 04/03/2007 |
| Tl*the vehicle was a 2007 ford fusion. the driver was making a turn at approximately 10 mph, the vehicle was hit on the passenger side. none of the air bags deployed. the driver was injured. several weeks later, the air bag light illuminated stating that the air bag is off. the driver side air bag light illuminated and stayed on. the vehicle was diagnosed by the dealer on four occasions regarding the light being illuminated. there was $11,000 worth of damage to the vehicle. a police report is available. the light remained illuminated. the current mileage was 8000 and the failure mileage was 6000. | |||
| 01/16/2008 | 9000 | 1 | 10/23/2007 |
| Tl*the contact owns a 2007 ford fusion. while the contact's spouse was driving approximately 45 mph, she rear ended the preceding vehicle. none of the air bags deployed. she sustained major damage to her sternum. the vehicle also sustained major damage and the other vehicle sustained minor damage. the dealer has not been notified. a police report was filed. the current and failure mileages were 9,000. | |||
| 01/01/1901 | 1 | ||
| Customer feels that the seat belts and the side air bags are a hazard and are not safe in a rollover**cc the consumer stated the seatbelts are not safe in a rollover due to the incorrect assumption that the roof will remain intact. the consumer also stated the air bags are not helpful because occupants may have their heads thrown against the side windows by a previous maneuver or impact, before a side impact, only to have their necks broken by an inflating air bag. the head restraints have supports that are too weak to prevent injury in a severe rear impact. *jb | |||