Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | |||||
| TSB-12-8-1 | 08/01/2012 | 10048099 | Ford/lincoln/mercury: may have sludge buildup in throttle body leading to less airflow or engine idling rpm fluctuation and hard starts or battery disconnect or dead battery after keep alive memory (kam) clear. models 2003-05 thunderbird | 12/12/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/17/2012 | 75000 | ||
| Complete loss of electrical power. appears random to the driver. rpm instability. dead battery after having just turned the vehicle off. | |||
| 11/05/2012 | 73350 | 1 | |
| Airbag light stays on for the driver's side; sometimes i can get it to turn off if i restart the car. not sure what would happen with the indicator light on; afraid that the airbag may deploy. electrical: two things with the electrical. the first is the compass error. this actually occurred january 2012 (don't remember the mileage). i was parked in a parking lot and turned my vehicle on to have it warm up while i was cleaning the snow off of the car. since it didn't affect how the car handled, i didn't have it looked at. the second issue occurred 11/10/12 which was the driver's door lock would not disengage (mileage was approximately 73,350). i was parked to get out to gas up my car and pulled on the driver's door handle to unlocked the car, it wouldn't open. then i pushed the unlock button of the door and the driver's door still would not open. i ended up crawling over to the passenger's door to exit the vehicle. i attempted to enter the car using the door key and it did not disengage the lock. i am taking the vehicle into the ford dealer on monday 11/11/12 to have these problems resolved. please let me know if i need to do anything. thank you. *tr | |||
| 11/05/2012 | 73350 | ||
| Airbag light stays on for the driver's side; sometimes i can get it to turn off if i restart the car. not sure what would happen with the indicator light on; afraid that the airbag may deploy. electrical: two things with the electrical. the first is the compass error. this actually occurred january 2012 (don't remember the mileage). i was parked in a parking lot and turned my vehicle on to have it warm up while i was cleaning the snow off of the car. since it didn't affect how the car handled, i didn't have it looked at. the second issue occurred 11/10/12 which was the driver's door lock would not disengage (mileage was approximately 73,350). i was parked to get out to gas up my car and pulled on the driver's door handle to unlocked the car, it wouldn't open. then i pushed the unlock button of the door and the driver's door still would not open. i ended up crawling over to the passenger's door to exit the vehicle. i attempted to enter the car using the door key and it did not disengage the lock. i am taking the vehicle into the ford dealer on monday 11/11/12 to have these problems resolved. please let me know if i need to do anything. thank you. | |||
| 06/01/2012 | 75000 | ||
| Tl- the contact owns a 2007 ford fusion. the contact stated that the electrical system failed and the vehicle would accelerate slowly. in addition, the contact mentioned that the engine could not be turned off. the vehicle was not taken to the dealer. the manufacturer was not contacted and the vehicle was not repaired. the failure and the current mileage was 75,000. the vin was not available. kmj | |||
| 06/01/2012 | 75000 | ||
| Tl- the contact owns a 2007 ford fusion . the contact stated that the electrical system failed and the vehicle would accelerate slowly. in addition, the contact mentioned that the engine could not be turned off. the vehicle was not taken to the dealer. the manufacturer was not contacted and the vehicle was not repaired. the failure and the current mileage was 75,000. the vin was not available. kmj | |||
| 06/01/2012 | 75000 | ||
| Tl- the contact owns a 2007 ford fusion . the contact stated that her vehicle electrical system went off and the vehicle accelerated slow but the vehicle stays running. the vehicle was not taken to the dealer. the manufacture was not contacted. the vehicle was not repaired. the failure and the current mileage was 75,000.the vin number was not available.jp | |||
| 10/24/2011 | 69000 | ||
| Tl- the contact owns a 2007 ford fusion. the contact stated the vehicle stalled suddenly while the contact was entering an intersection. a local mechanic repaired the coils, spark plugs and computer, which caused the vehicle to stall. the manufacturer denied any assistance with repairing the failure. the vehicle was repaired. the failure mileage was 69,000 and the current mileage was 70,000. rvk | |||
| 10/24/2011 | 69000 | ||
| Tl- the contact owns a 2007 ford fusion. the contact stated that the vehicle stalled suddenly while the contact was entering an intersection. a local mechanic repaired the the coils, spark plugs and computer, which caused the vehicle to stall. the manufacturer denied any assistance with repair to the failure. the vehicle was repaired. the failure mileage was 69,000 and the current mileage was 70,000. nw | |||
| 07/01/2011 | 71000 | ||
| The a/c suddenly started blowing hot air. the a/c system had over 200 psi which burned up the a/c compressor. compressor was changed and now it is reading that it is 40 degrees. failure in the a/c evaporator temperature switch | |||
| 05/25/2011 | 104000 | ||
| 2007 ford fusion--my keys are getting stuck in the ignition which to me cause a risk of someone stealing your car. the key will not release and if the warranty or extended warranty has expired, ford will not pay to have the car repaired. this problem has been in existance with the focus & fusion since 2003 and ford has not issued a recall. i had to leave my car unlocked after lunch because i could not get the keys out of the ignition. i work at a place where the parking lot is large and i was on edge all afternoon praying that no one would steal my car. i called ford customer relations and they were no help at all. it was like an oh well. my issue is, if ford knows of this issue with the ignition, why haven't ford recalled these cars and fix the problem. i googled this problem and you will be amazed as to the complaints of keys getting stuck in the ignition. the ford dealerships states that the shifter knob assembly is why mine was stuck and i also saw the same problem when i googled this issue. please, please help me to help other consumers as myself in getting ford to address this issue. thanks | |||
| 02/11/2011 | 46600 | ||
| The dash panel on my 2007 fusion suddenly lit up - oil light, air bag light, etc. - and after stopping the car it would not start again. the battery cables (especially the positive one) were highly corroded. after removing the corrosion and replacing the battery it started. five weeks later it failed to start again. both times the radio and lights worked but the car would not start. i tried jumping it off, but it did not even try to turn over. had it towed to the dealership and they said the battery cables and 20 feet of cable wire were completely corroded and would have to be replaced. the car has fewer than 48,000 miles on it. i do not live in a high salt area either. apparently this is not under warranty either. i believe that substandard equipment was used and that there should be a notice sent out to other fusion owners to take any precautionary steps to avoid this | |||
| 05/25/2009 | 28000 | 1 | 06/21/2007 |
| Tl*the contact owns a 2007 ford fusion. approximately fifteen minutes after the vehicle was parked, it caught fire. there were no injuries. the fire department extinguished the flames. it was ruled as an electrical fire. the vehicle was destroyed and a report was filed. the failure mileage was 28,000. updated 8/24/09 *cn updated 08/26/09. *jb | |||
| 04/23/2009 | 43000 | 1 | |
| No a/c , electrical not supplied to compressor , no help from ford , lack oc concern. *tr | |||
| 02/14/2009 | 42000 | 1 | |
| The 2007 ford fusion developed erratic electrical power and starting failure. dealership found that the battery cables had essentially disintegrated from battery posts along considerable length of the cables, also destroying the battery with excessive corrosion and splitting the plastic cable sheaths. vehicle was only 2 years old but had 42,000 mi. a quick internet search immediately found 3 other 2006-2007 fusions with same occurrence, all just slightly over the 36,000mi warranty and not covered. ford has not issued a tsb, has not volunteered to cover any of the $428 cost. this is a clear quality control product failure, unacceptable on any 2-yr-old vehicle, and could have resulted in a fire or stranding situation. *tr | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 03/11/2010 | 21571 | 1 | |
| I was unable to remove the key from the ignition. a bit of research revealed that this could be due to a faulty part in the gear shifter. after messing around with the shifter for several minutes, it finally locked fully into park and i was able to remove the key. *tr | |||
| 10/07/2009 | 41500 | 1 | |
| Ford fusion 2007 key won't come out of ignition. i just had it in to ford two weeks ago for the same thing and paid $438. *tr | |||
| 09/23/2009 | 41000 | 1 | |
| Ford fusion. 2007 key won't come out of ignition. was told it will cost $438 to fix and it is a result of a bent pen. this is not something i have done. ford forum web page has many people with the same problem. *tr | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 04/18/2010 | 63000 | ||
| Tl*the contact owns a 2007 ford fusion. the contact stated that the key would not release from the ignition switch which caused the vehicle to shift gears and roll down the driveway although it was in park. the vehicle was taken to an authorized dealership where the contact was informed that the shifter assembly needed to be replaced. the failure mileage was approximately 63,000. the current mileage was approximately 63,010. | |||
| 08/17/2007 | 295 | 3 | |
| 2007 ford fusion bought new does not function well it takes a while to crank. windows began to mold, car shakes, vibrates , swerves of road when brakes applied, brakes do not function well car makes noises. tires do not perform well tires have trouble slowing down. *jb | |||