Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
09/23/2011
 Front suspension creaks and shakes whenever going over bumps, turning or traveling at speeds over 25 mph. same defects stated in ford tsb 06-24-7.
02/12/2010200001
 I drive a 2007 ford fusion. the car is a beast to handle on roads that have icy ruts. i live in minnesota and this has been a terrible year for ice. if i hit an icy patch with one side of my car and the rest of the road is free of ice, it feels like the back end of the car will spin and i will lose control. top speed if there are any icy spots is 25 to 30 mph. (the rest of the traffic passes me; i pull off to the side of the road to let traffic pass.) my husband and i went to complain to the ford dealership and were told by a salesperson that they are aware of the problem and have experienced that same fishtailing experience themselves. when asked why ford has not addressed this issue, we were told not enough people have complained. we have checked blogs on-line and have found that this is a common complaint from fusion owners. we were told at the dealership that this is just the way it is and there wasn't anything they could do about it. would you please investigate this issue? ford and its dealerships are sticking their heads in the sand even though they know this is a significant safety issue for fusion drivers. *tr
08/17/20072953
 2007 ford fusion bought new does not function well it takes a while to crank. windows began to mold, car shakes, vibrates , swerves of road when brakes applied, brakes do not function well car makes noises. tires do not perform well tires have trouble slowing down. *jb
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
04/22/2007112/13/2006
 While i was driving my vehicle the steering wheel of the car started to shake from side to side and when i went to slow down the vehicle to pull over to see what was the problem, the shaking of the steering wheel increased and i lost control causing the vehicle to go into the ditch. the dealer inspected the vehicle and replaced a tire valve. it had an air leakage but not the consequences of the failure. *jb
SUSPENSION - FRONT
04/01/200815001
 I own 2007 fusion se that has a vibration in front-end of vehicle when you accelerate quickly or wet pavement and the right front wheel grabs intermittently and on dry pavement it pulls extremely to the right and some timesone can lose control of vehicle if you aren't expecting this action to happen. *tr
SUSPENSION - FRONT - CONTROL ARM
08/14/20073
 Vehicle pulls to the right, brakes are working correctly windows are beginning to mold, cd has eaten up cd's, tires do not grip road well. *tr