Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/04/2013380001
 We have had some colder than usual days and when i start my car, the air bag light stays on. once i get to my destination and shut the engine off and restart it, the light goes off. *tr
01/04/201338000
 We have had some colder than usual days and when i start my car, the air bag light stays on. once i get to my destination and shut the engine off and restart it, the light goes off.
01/04/201338000
 We have had some colder than usual days and when i start my car, the air bag light stays on. once i get to my destination and shut the engine off and restart it, the light goes off.
01/04/201338000
 We have had some colder than usual days and when i start my car, the air bag light stays on. once i get to my destination and shut the engine off and restart it, the light goes off.
01/04/201338000
 We have had some colder than usual days and when i start my car, the air bag light stays on. once i get to my destination and shut the engine off and restart it, the light goes off.
08/13/2012343101
 Noticed passenger dash upholstery, in front of passenger air bag was buckled,and popping up. two different ford service managers advised that this was a manufacturing defect and that the air bag might not deploy properly due to the dash protruding. they both took photos and ford refused to address because my vehicle is out of warranty, by years. i only have approx. 34,000 miles. i feel that this is also a safety defect, if my air bag operation might be affected. i was advised that the entire dash needs to be replaced and it is approx a $1,000 repair. *tr
08/13/2012343101
 Noticed passenger dash upholstery, in front of passenger air bag was buckled,and popping up. two different ford service managers advised that this was a manufacturing defect and that the air bag might not deploy properly due to the dash protruding. they both took photos and ford refused to address because my vehicle is out of warranty, by years. i only have approx. 34,000 miles. i feel that this is also a safety defect, if my air bag operation might be affected. i was advised that the entire dash needs to be replaced and it is approx a $1,000 repair. *tr
08/13/201234310
 Noticed passenger dash upholstery, in front of passenger air bag was buckled,and popping up. two different ford service managers advised that this was a manufacturing defect and that the air bag might not deploy properly due to the dash protruding. they both took photos and ford refused to address because my vehicle is out of warranty, by years. i only have approx. 34,000 miles. i feel that this is also a safety defect, if my air bag operation might be affected. i was advised that the entire dash needs to be replaced and it is approx a $1,000 repair
04/17/2012
 Tl- the contact owns a 2008 ford fusion. the contact stated that the cover for the passenger side air bag started to bubble and detach from the vehicle. the failure had not caused the air bag warning light to illuminate. the contact took the vehicle to the dealer and was advised that the failure was common and that the cover could be re-glued, but there was no guarantee that the solution would permanently correct the problem. the vehicle was not repaired. the vin was not available. the failure mileage was unknown, but the current mileage was 34,000. kmj
04/17/2012
 Tl- the contact owns a 2008 ford fusion. the contact stated that the cover for the air bag on the passenger side started to bubble up and come off. the failure has not caused the air bag light to illuminate. the contact took the vehicle to the dealer and was told this had been a problem and that it could be re-glued, but that was no guarantee that this would correct the problem. the vehicle had not been repaired. the vin was not available. the failure mileage was unknown, but the current mileage was 34,000.rl
04/17/2012
 Tl- the contact owns a 2008 ford fusion. the contact stated that the cover for the air bag on the passenger side started to bubble up and come off. the failure has not caused the air bag light to illuminate. the contact took the vehicle to the dealer and was told this had been a problem and that it could be re-glued, but that was no guarantee that this would correct the problem. the vehicle had not been repaired. the vin was not available. the failure mileage was unknown, but the current mileage was 34,000.rl
04/17/2012
 Tl- the contact owns a 2008 ford fusion. the contact stated that the cover for the air bag on the passenger side started to bubble up and come off. the failure has not caused the air bag light to illuminate. the contact took the vehicle to the dealer and was told this had been a problem and that it could be re-glued, but that was no guarantee that this would correct the problem. the vehicle had not been repaired. the vin was not available. the failure mileage was unknown, but the current mileage was 34,000.rl
06/17/201119350
 On june 17, 2011 my daughter was driving my car and i was the passenger, we had stopped at a four way stop. when we had the right away we proceeded across the intersection. we were struck in the intersection by a driver who ran the stop sign. she was traveling around 30 to 35mph and struck the passenger side of my car, smashing in the front passenger side door, also the front support where the window shield is attached. also the middle support where the front and back doors attached, along with the top and bottom supports of the vehicle. the door had to be cut off the vehicle to remove me out of it. the vehicle was deemed a total loss. my concern is that the side curtain air bags did not deploy in a crash of this nature. why even have them if they do not work.
06/17/201119350
 On june 17, 2011 my daughter was driving my car and i was the passenger, we had stopped at a four way stop. when we had the right away we proceeded across the intersection. we were struck in the intersection by a driver who ran the stop sign. she was traveling around 30 to 35mph and struck the passenger side of my car, smashing in the front passenger side door, also the front support where the window shield is attached. also the middle support where the front and back doors attached, along with the top and bottom supports of the vehicle. the door had to be cut off the vehicle to remove me out of it. the vehicle was deemed a total loss. my concern is that the side curtain air bags did not deploy in a crash of this nature. why even have them if they do not work.
06/17/201119350
 On june 17, 2011 my daughter was driving my car and i was the passenger, we had stopped at a four way stop. when we had the right away we proceeded across the intersection. we were struck in the intersection by a driver who ran the stop sign. she was traveling around 30 to 35mph and struck the passenger side of my car, smashing in the front passenger side door, also the front support where the window shield is attached. also the middle support where the front and back doors attached, along with the top and bottom supports of the vehicle. the door had to be cut off the vehicle to remove me out of it. the vehicle was deemed a total loss. my concern is that the side curtain air bags did not deploy in a crash of this nature. why even have them if they do not work.
06/17/201119350
 On june 17, 2011 my daughter was driving my car and i was the passenger, we had stopped at a four way stop. when we had the right away we proceeded across the intersection. we were struck in the intersection by a driver who ran the stop sign. she was traveling around 30 to 35mph and struck the passenger side of my car, smashing in the front passenger side door, also the front support where the window shield is attached. also the middle support where the front and back doors attached, along with the top and bottom supports of the vehicle. the door had to be cut off the vehicle to remove me out of it. the vehicle was deemed a total loss. my concern is that the side curtain air bags did not deploy in a crash of this nature. why even have them if they do not work.
06/17/201119350
 On june 17, 2011 my daughter was driving my car and i was the passenger, we had stopped at a four way stop. when we had the right away we proceeded across the intersection. we were struck in the intersection by a driver who ran the stop sign. she was traveling around 30 to 35mph and struck the passenger side of my car, smashing in the front passenger side door, also the front support where the window shield is attached. also the middle support where the front and back doors attached, along with the top and bottom supports of the vehicle. the door had to be cut off the vehicle to remove me out of it. the vehicle was deemed a total loss. my concern is that the side curtain air bags did not deploy in a crash of this nature. why even have them if they do not work.
06/17/201119350
 On june 17, 2011 my daughter was driving my car and i was the passenger, we had stopped at a four way stop. when we had the right away we proceeded across the intersection. we were struck in the intersection by a driver who ran the stop sign. she was traveling around 30 to 35mph and struck the passenger side of my car, smashing in the front passenger side door, also the front support where the window shield is attached. also the middle support where the front and back doors attached, along with the top and bottom supports of the vehicle. the door had to be cut off the vehicle to remove me out of it. the vehicle was deemed a total loss. my concern is that the side curtain air bags did not deploy in a crash of this nature. why even have them if they do not work.
01/14/2010220001
 I was driving our 2008 fusion on winding roads near our home in wnc. i was into a switch back turn and was approached by an oncoming vehicle which was on my side of the double yellow line. i did not have to swerve but allowed plenty of room for the other vehicle to pass. as they passed i was pulled into the snow and ice and off the road. i hit the side of a mountain and came to an instant stop. our vehicle has sustained many thousands of dollars worth of damage ie front end bumper and sheet metal engine cradle broken, frame floor roof buckled doors on the right side windshield. all this damage with no air bag deployment or seat belt interlock! i was driving approximately 30 to 35 mph and sustained several injuries among which are; facial lacerations and contusions, knee injury resulting in bruising and contusions and reinjuring of recent shoulder surgery. i also am seeking legal advise as to fords liabilities. *tr
10/19/20091
 My 08 ford fusion's air bags did not deploy. my son spun out and hit the concrete barrier and the air bags did not go off. *tr
01/13/200990001
 I was driving home from work on rt. 511or lorain street in oberlin, ohio. the light on lorain and s. pleasant was flashing. i had the yellow flashing light i was driving 35 the speed limit and a girl with her two children did not stop for her red light and i hit her t-bone. my airbags did not deploy and my seatbelt did not lock. this forced me to grip the steering wheel with my hands and as i did this i bruised my arms, chest from the steering wheel trauma. i raised up from the seat and hit the top of my knees and they are bruised. i was taken by ambulance to the nearest hospital for treatment and release. i missed 3 days of work and still have pain in my muscles and trauma to my body. i have contacted ford motor co. for their response. i feel i should be compensated due to my injuries and missing work. and if i had been driving on a highway and this happened i could have been hurt worse or thrown through the windshield. there was extensive damage to my car and i have a rental for over two weeks i have to drive. i would like someone to check into ford motor co. i will seek legal counsel if this is not resolved. *tr
AIR BAGS - SIDE/WINDOW
01/01/19011
 2008 ford fusion side air bag did not deploy during a car crash. consumer states that her car was hit on the driver's door. *nj