Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 06/03/2011 | 70000 | ||
| Used interior handle on a ford fusion 2008 in a normal manner, and it snapped off. the car can no longer be opened from the drivers side. after a search online, it appears this has happened to numerous people. | |||
| 12/28/2010 | 66800 | ||
| We own a 2008 ford fusion 6 cyl. awd. shortly after we bought it we started having trouble with the rear passenger door. the door handle on the outside will not go back into place and the door will not shut. the drivers door handle on the inside broke and cracked and door will not lock. here lately when we are driving all of a sudden the car will sound like a sledge hammer is being banged underneath the car making the car shake. we were told that it is either the transferring case or some other car. it will cost $950 or $1500 for the part not counting labor fees. the dealership did not give us the warrantly that they said it came with. we were told by the mechanic that this problem is common with the ford fusion and the ford escape. for some reason the awd wants to kick in when you reach 25 mph. if this is a common problem then these vehicles need to be recalled before someone gets hurt. everyone that rides in our car and it starts acting up, wants to jump out of the car. | |||
| 03/12/2010 | 13499 | ||
| Tl*the contact owns a 2008 ford fusion. the contact stated that the door locks were not functioning properly. at times, when trying to get in the vehicle or once in the vehicle, the doors would not unlock; the failure would occur from the inside even if the contact used the door handles to open. the dealer and the manufacturer stated that they could not assist because they could not duplicate the failure. the vehicle was under warranty and the contact felt that it should be repaired. the failure mileage was 13,499. the current mileage was 13,701. | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 11/05/2012 | 87830 | 1 | |
| The youtube video ford fusion door latch problem by oldfredsshed 3:22 minutes describes the problem exactly i'm having with my inner doors latches on my 2008 ford fusion. the doors handles are breaking and i think this is a design flaw. i googled the problem i'm having with my door handles and many people are having this same problem. i have contacted the ford motor company and they say this is not a recall or warranty problem. citrus ford wants me to pay $265 just to replace one handle and i think this should have been a recall item. this is a safety issue. in an emergency and you can't open the door and with power windows and no power this could be a matter of life and death. *tr | |||