Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/25/2012 | 40000 | ||
| I had a history of recurring problems with my 2009 fusion. the battery died over and over again, causing me to finally replace it. the car constantly threw errors regarding low tire pressure. but the largest problem happened when we were driving down a two-lane highway at roughly 55 mph and the steering wheel suddenly became unresponsive and locked, causing us to hit first the concrete divider on one side of the highway and ricochet across and hit the metal safety rail on the other side. the car was unresponsive to braking. the car hit head-on both times and was completely totaled. i remember frantically trying to open the doors because i was sure was about to explode. this is an incredibly frightening experience for me because there was literally nothing we could have done to prevent it. we weren't speeding. there was no inclement weather. no one was distracted by their phone or the radio. no one fell asleep. a driver behind us who stopped described how the car just suddenly veered out of control. it is difficult to describe the terror you feel when you are behind the wheel of a car that has completely stopped responding to anything you do. it is scary to think how easily we could have crashed through the metal guardrail and fallen to our deaths, yet there isn't even a recall in effect. i am so extremely lucky that no other car was involved in the accident, but this is incredibly dangerous. | |||
| 08/29/2012 | 51000 | 1 | |
| When driving at a normal speed, the idle of the car quickly drops and you are unable to maintain your speed. you immediately are forced to stop the car, turn it off and let it sit to reset it's self where ever on the road you are. this has happen randomly last few weeks. just a few days ago it got increasingly worse. was entering highway off an exit trying to merge. was unable to get the speed because the idle dropped. luckily had just enough time to get to shoulder to sit and wait. had it been few seconds longer would of merged with highway traffic and then car would of came to a quick halt. the diagnosis to this problem the throttle body went bad. *tr | |||
| 08/29/2012 | 51000 | ||
| When driving at a normal speed, the idle of the car quickly drops and you are unable to maintain your speed. you immediatley are forced to stop the car, turn it off and let it sit to reset it's self where ever on the road you are. this has happen randomly last few weeks. just a few days ago it got increasly worse. was entering highway off an exit trying to merge. was unable to get the speed because the idle dropped. luckily had just enough time to get to shoulder to sit and wait. had it been few seconds longer would of merged with highway traffic and then car would of came to a quick halt. the diagnosis to this problem the throttle body went bad. | |||