Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/25/2012 | 40000 | ||
| I had a history of recurring problems with my 2009 fusion. the battery died over and over again, causing me to finally replace it. the car constantly threw errors regarding low tire pressure. but the largest problem happened when we were driving down a two-lane highway at roughly 55 mph and the steering wheel suddenly became unresponsive and locked, causing us to hit first the concrete divider on one side of the highway and ricochet across and hit the metal safety rail on the other side. the car was unresponsive to braking. the car hit head-on both times and was completely totaled. i remember frantically trying to open the doors because i was sure was about to explode. this is an incredibly frightening experience for me because there was literally nothing we could have done to prevent it. we weren't speeding. there was no inclement weather. no one was distracted by their phone or the radio. no one fell asleep. a driver behind us who stopped described how the car just suddenly veered out of control. it is difficult to describe the terror you feel when you are behind the wheel of a car that has completely stopped responding to anything you do. it is scary to think how easily we could have crashed through the metal guardrail and fallen to our deaths, yet there isn't even a recall in effect. i am so extremely lucky that no other car was involved in the accident, but this is incredibly dangerous. | |||
| 06/20/2012 | 87000 | ||
| Tl-the contact owned a 2009 ford fusion. the contact stated that while driving 70 mph, he attempted to pass another vehicle and the steering wheel seized. the contact lost control of the vehicle and crossed over the highway, crashing into a mountain side. when the authorities arrived, the steeringwheel remained seized. none of the air bags deployed. the vehicle was destroyed. the manufacturer was notified, but offered no assistance. the failure and current mileages were 87,000. sm. | |||
| 06/20/2012 | 87000 | ||
| Tl- the contact owns a 2009 ford fusion. the contact stated while driving 70 mph attempted to pass another vehicle and the steering locked up. the contact lost control of the vehicle and crossed over the highway and crashed into a mountain side. when the authorities arrived the steering was still locked up. none of the vehicles air bags deployed. the vehicle was destroyed. the manufacturer was notified but offered no assistance. the failure and current mileages were 87,000. dt | |||
| 06/01/2010 | |||
| U.s. department of energy u.s. department of transportation this is a request for inspections, compliance, on potential safety hazards, health hazards, defects recalls at the following locations : please begin year - round inspections during all race events listed : many collisions and other race rage, road kill occurrences have to be stopped. coca cola 600 ponoco 500 lifelock 400 toyota savemart 350 lenox industrial tools 301 coke zero 400 lifelock.com 400 brickyard 400 indianapolis 500 pennsylvania 500 helluva good sour cream dips at the glen carfax 400 sharpie 500 labor day classic 500 chevy rock and roll 400 daytona 500 sylvania 300 dover 400 price chopper 400 pepsi 400 bank of america 500 tums fast relief 500 amp energy 500 aaa texas 500 ford 400 checker auto parts 500 ford city 500 please include these nascar events and all other nascar events for inspections, compliance and all other potential hazards, deaths, etc. please also include all indy type race events with this request. | |||
| 09/24/2008 | 56 | 1 | |
| 2009 ford fusion front end pull or drift. i have a fusion that will literally run off the road when hands are not correcting the steering. while everyone knows it is unsafe to drive with no hands on the wheel, we all do it from time to time and in most cars this is not a concern since the car will go straight over a considerable distance. this car however will run off the road in a matter of seconds and is a considerable safety hazard. ford's response to the problem is to instruct their dealers through an internal memo, not to attempt a repair for this problem. this is unacceptable for a company that is touting their cars to be vastly improved over toyota and honda. at least their cars go straight down the road with little effort having to be given by the driver. i have driven two of these cars (one of which i own) and both do the same thing. this needs to be investigated and a repair found. *tr | |||