Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
03/11/2013179000
 Went to work monday, march 11th, and when i got to work my driver's side door would not open from the inside so i had to roll down window and open from outside. it will not lock either
07/16/201260000
 The chrome on the inside driver door handle is peeling and severely cut my finger.
06/29/201275000
 Front drivers side door interior release failed. door cannot be opened or locked from the inside.
05/12/201250100
 After parking my car i pulled my door handle to get out of my car, when my door handle broke. the plastic is poor quality and snapped leaving my handle nearly hanging by a few pieces. this is a very common problem even so as much that when calling ford to get it repaired they laughed at me citing it has happened with many other people. seeing as there are several occurrences of an unanticipated problem with this vehicle i would like to recommend that this become a tsb.
03/17/201247000
 Both front and rear interior door handles have failed. i am unable to exit the vehicle without lowering the window and opening from exterior. there is no visible evidence they have failed, they have just stopped working. you can convince the rear to work if you pull the handle and lock the same time. if i were to be involved in an accident, and the power failed, i would be unable to exit the vehicle at all. this vehicle is 3 years old with 47,000 miles and is now a potential death trap. the dealer says it is not covered, and i would have to pay for repairs. i am considering legal action, any vehicle that is inescapable shouldn't be on the highways. worst of all, a quick search shows this to be an abundant problem with fusions from 2006 on. there are numerous blog on this subject alone. i am afraid to transport my family in this vehicle and have received no help!
12/09/201140000
 Driver side interior door handle broke making it difficult to exit vehicle.
07/22/201144067
 Driver inner door handle was not returning; door would not lock with remote. broken driver door handle, same design as ford 150 trucks, which also break.
01/29/201145897
 The driver of a 2009 fusion, 4 cylindar se was driving on the freeway and had to accelerate due to merging traffic. the accelerator stuck and the car continued to gain speed even with the foot bieng hard pressed on the brakes. the driver called his father, while driving`, who recommended he turn the key off on click to avoid locking the steering wheel. the driver was able to get the car to the side of the freeway and was unable to start the vehicle and aaa was called to tow the vehicle. the driver's father looked up this type of uncontrolled acceleration on the internet and read about mats causing the pedal to stick. a mat was recently put back in the car. the driver verified that the mat had caused the pedal to stick, it sprung back, and the car was able to start after removing the mat the driver drove it home without incident. this was a poentially very serious situation due to high speed and continuing to increase in speed. the driver could have turned off the car with the result of the steering wheel getting locked causing a high speed uncontrolled vehicle. the driver had his two sons, age 5 and 3 with him. this scared the hell out of the driver and the father. floor mat info from underside of mat: 6e5j-5413087-aaw fd >tpe< 524 fusion is on the top of the mat.
06/01/2010
 U.s. department of energy u.s. department of transportation this is a request for inspections, compliance, on potential safety hazards, health hazards, defects recalls at the following locations : please begin year - round inspections during all race events listed : many collisions and other race rage, road kill occurrences have to be stopped. coca cola 600 ponoco 500 lifelock 400 toyota savemart 350 lenox industrial tools 301 coke zero 400 lifelock.com 400 brickyard 400 indianapolis 500 pennsylvania 500 helluva good sour cream dips at the glen carfax 400 sharpie 500 labor day classic 500 chevy rock and roll 400 daytona 500 sylvania 300 dover 400 price chopper 400 pepsi 400 bank of america 500 tums fast relief 500 amp energy 500 aaa texas 500 ford 400 checker auto parts 500 ford city 500 please include these nascar events and all other nascar events for inspections, compliance and all other potential hazards, deaths, etc. please also include all indy type race events with this request.
06/11/201014000
 Recurring low speed and braking unintended acceleration problems with surges from about 3200 to over 5000 rpms. this happens when braking and when stopped or right after starting up from a stop. may not be a safety problem but this is consistent with the toyota problems.