Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL
EA12009Ford Motor Company12/12/2012Accelerator Pedal Interference
 Unsecured mats may interfere with accelerator pedal return to idle.a heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal.ford introduced new pedals as a running change early in model year (my) 2010 vehicles.analysis of complaints received by odi and ford show elevated rates of pedal entrapment incidents in my 2008 through early 2010 production vehicles.incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic.drivers allege continued high engine power after releasing the accelerator pedal and difficulty braking, including reports that the incident was controlled by shifting to neutral or turning the engine off.drivers and service technicians reference observing evidence of mat interference or note unsecured ford or aftermarket all weather floor mats in post-incident inspections.this investigation has been upgraded to an engineering analysis on my 2008 through early-2010 vehicles (produced through september 2009) to further assess the scope, frequency and safety consequences of the alleged defect.the voqs associated with the opening of this engineering analysis are:10479693, 10415911, 10379562, 10372674, 10345830, 10342572, 10339330, 10335336, 10334211, 10332233, 10331160, 10329659, 10327597, 10320011, 10232027, 10214131
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
PE10019Ford Motor Company05/28/201001/11/2013Accel Pedal Interference - Acc Floormat
 Unsecured mats may interfere with accelerator pedal return to idle. a heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. ford introduced new pedals as a running change early in model year (my) 2010 vehicles. analysis of complaints received by odi and ford show elevated rates of pedal entrapment incidents in my 2008 through early 2010 production vehicles. incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic. drivers allege continued high engine power after releasing the accelerator pedal and difficulty braking, including reports that the incident was controlled by shifting to neutral or turning the engine off. drivers and service technicians reference observing evidence of mat interference or note unsecured ford or aftermarket all weather floor mats in post-incident inspections.based on information gathered during the preliminary evaluation the population being investigated has been narrowed to model years 2008 to 2010.this investigation has been upgraded to an engineering analysis on my 2008 through early-2010 vehicles (produced through september 2009) to further assess the scope, frequency and safety consequences of the alleged defect.the voqs associated with the opening of this engineering analysis are: 10479693, 10415911, 10379562, 10372674, 10345830, 10342572, 10339330, 10335336, 10334211, 10332233, 10331160, 10329659, 10327597, 10320011, 10232027, 10214131
EA12009Ford Motor Company12/12/2012Accelerator Pedal Interference
 Unsecured mats may interfere with accelerator pedal return to idle.a heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal.ford introduced new pedals as a running change early in model year (my) 2010 vehicles.analysis of complaints received by odi and ford show elevated rates of pedal entrapment incidents in my 2008 through early 2010 production vehicles.incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic.drivers allege continued high engine power after releasing the accelerator pedal and difficulty braking, including reports that the incident was controlled by shifting to neutral or turning the engine off.drivers and service technicians reference observing evidence of mat interference or note unsecured ford or aftermarket all weather floor mats in post-incident inspections.this investigation has been upgraded to an engineering analysis on my 2008 through early-2010 vehicles (produced through september 2009) to further assess the scope, frequency and safety consequences of the alleged defect.the voqs associated with the opening of this engineering analysis are:10479693, 10415911, 10379562, 10372674, 10345830, 10342572, 10339330, 10335336, 10334211, 10332233, 10331160, 10329659, 10327597, 10320011, 10232027, 10214131

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
08/25/201240000
 I had a history of recurring problems with my 2009 fusion. the battery died over and over again, causing me to finally replace it. the car constantly threw errors regarding low tire pressure. but the largest problem happened when we were driving down a two-lane highway at roughly 55 mph and the steering wheel suddenly became unresponsive and locked, causing us to hit first the concrete divider on one side of the highway and ricochet across and hit the metal safety rail on the other side. the car was unresponsive to braking. the car hit head-on both times and was completely totaled. i remember frantically trying to open the doors because i was sure was about to explode. this is an incredibly frightening experience for me because there was literally nothing we could have done to prevent it. we weren't speeding. there was no inclement weather. no one was distracted by their phone or the radio. no one fell asleep. a driver behind us who stopped described how the car just suddenly veered out of control. it is difficult to describe the terror you feel when you are behind the wheel of a car that has completely stopped responding to anything you do. it is scary to think how easily we could have crashed through the metal guardrail and fallen to our deaths, yet there isn't even a recall in effect. i am so extremely lucky that no other car was involved in the accident, but this is incredibly dangerous.
12/08/201032000
 Tl* the contact owns a 2009 ford fusion. while driving approximately 35 mph the brake pedal was engaged and the vehicle continued to accelerate. the vehicle came to a stop after applying pressure to the brakes several times. the identical failure occurred on a separate occasion and in order to stop the vehicle, the gear was shifted into neutral in combination with the brake pedal engaged forcefully. the vehicle was taken to an authorized dealer who stated the failure could possibly be related to the driver's side floor mat. the contact was in disagreement with the dealer and planned to notify the manufacturer concerning the defect. the approximate failure mileage was 32,000.
12/08/201032000
 Tl- the contact owns a 2009 ford fusion. while driving approximately 35 mph the brake pedal was engaged and the vehicle continued to accelerate. the vehicle came to a stop after applying pressure to the brakes several times. the identical failure occurred on a separate occasion and in order to stop the vehicle, the gear was shifted into neutral in combination with the brake pedal engaged forcefully. the vehicle was taken to an authorized dealer who stated the failure could possibly be related to the driver's side floor mat. the contact was in disagreement with the dealer and planned to notify the manufacturer concerning the defect. the approximate failure mileage was 32,000. rvk
12/08/201032000
 Tl-the contact owns a 2009 ford fusion. while driving approximately 35 mph the brake pedal was engaged and the vehicle continued to accelerate. the vehicle came to a stop after applying the brakes numerous times. the identical failure occurred on a separate occasion and in order to stop the gear was shifted into neutral in combination to the brake pedal engaged forcefully. the vehicle was taken to an authorized dealer who stated the failure could possibly be related to the driver's side floor mat. the contact was in disagreement with the dealer and planned to notify the manufacturer concerning the defect. the approximate failure mileage was 32,000. js
01/04/201113920
 Tl- the contact owns a 2009 ford fusion sel. while driving approximately 65 mph, the contact stated that she applied pressured to the brakes when the vehicle suddenly accelerated without warning followed by a loud pop noise. she attempted to place the vehicle into neutral and pulled the emergency brake, after 4 miles she was able to gain control of the vehicle and shut it off. the contact did not inform the dealer or the manufacturer nor was the vehicle repaired or tested. the current and failure mileages was 13,920. bw
12/24/20105773
 Tl- the contact owns a 2009 ford fusion. while driving approximately 20 mph, the contact stated that the vehicle suddenly accelerated forward without warning. the contact placed the transmission lever into neutral and shut off the vehicle. she was able to restart the vehicle and drive at a very low speed until she reached home when she smelled smoke. the dealer was notified and the contact was awaiting an investigation. the contact did not inform manufacture nor was the vehicle repaired. the current mileage was 5,781. the failure mileage was 5,773. bw
06/21/201047000
 Tl - the contact owns a 2009 ford fusion. while driving at the speeds of 70 mph , the accelerator pedal stuck to the floor . contact had to force a lot of pressure on the brakes to slow it down. the contact was then able to slow it down and pull over and turned it off and then drove fine . the dealer was contacted and they stated that they will diagnose it at the owners expense. there have been no diagnosis and no repairs. the failure and the current mileages were 47000.cv