Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
05/17/201136000
 My vehicle lost acceleration while driving and shut off on me three times. the third and final time i was on a highway and almost got rear ended. i had the car towed and serviced at the nearest authorized ford dealer to find out i was out of warranty. paid for a throttle and it's installation left very scared and upset.
10/15/2012580001
 The vehicle lost power steering, traction control, and brakes upon entering the freeway on ramp. to stop the vehicle and endangering other drivers, i was forced to crash into the concrete wall barrier on the drivers side of the on ramp. there were no warning lights on the dashboard until after coming to a stop and the engine died. at that point the warning lights came on. *tr
10/15/201258000
 The vehicle lost power steering, traction control, and brakes upon entering the freeway on ramp. to stop the vehicle and endangering other drivers, i was forced to crash into the concrete wall barrier on the drivers side of the on ramp. there were no warning lights on the dashboard until after coming to a stop and the engine died. at that point the warning lights came on.
08/03/2012560021
 I was driving my wife and newborn child home from the hospital when my car lost all acceleration. it was an unsafe situation and i responded by pulling my vehicle into the breakdown lane. i shut off the engine and started the vehicle and continued to drive. the vehicle lost acceleration 2 more times on my way home. the wrench icon came on when the incidents occurred. i believe it is the throttle body. this is a major safety issue ford must address. there is no indication that the vehicle is about to lose all acceleration. *tr
08/03/201256002
 I was driving my wife and newborn child home from the hospital when my car lost all acceleration. it was an unsafe situation and i responded by pulling my vehicle into the breakdown lane. i shut off the engine and started the vehicle and continued to drive. the vehicle lost acceleration 2 more times on my way home. the wrench icon came on when the incidents occurred. i believe it is the throttle body. this is a major safety issue ford must address. there is no indication that the vehicle is about to lose all acceleration.
05/19/201222450
 While driving the car on a sunny day about 35 mph the car started to slow down abruptly to 5 mph. the advance track light came on and service advance track immediately message went across the message center. i immediately took the car to the dealer. light and message were on when i dropped off the car to the dealer. dealer stating could not repeat problem.
12/01/2011104/01/2011
 Bought my fusion in april 2011. began having problems immediately. usually happens when the engine is cold, upon accelerating the car would lurch terribly and hesitate. first the dealer could find nothing wrong. then they decided it was the transmission. put new transmission in. kept happening. finally, it happened when the service manager drove it. said ford would put new computer in the car. six weeks later since we heard nothing back, took the car to the sales rep and he said don't come get it until we fix it. today my husband is back at the dealer to get me another car. they act like i am imagining all this. i am ready for an arbitrator!
06/21/20102300
 While driving at various speeds, the vehicle's engine would shutdown and all power assist features would be disengaged. the check engine, check traction control, check oil pressure, check temperature, and low fuel warning messages would illuminate. the vehicle suffered from these symptoms approximately 13 times over the course of 1000 miles ultimately resulting in several evasive maneuvers to avoid collisions caused by the lack of engine power. the vehicle spent 27 days in the shop and ultimately the main ecm was replaced. the symptoms have since ceased, but i am concerned that they may start again since the system failures seemed to increase with 100+ degree ambient air temperatures.